Thank you for your query, we will respond to all general correspondence
within ten working days. If this is not possible we will provide an
interim response within this timeframe.

 

The NZQA Contact Centre is open 8am – 5pm Monday to Friday (except public
holidays.)

********************************************************************************
This email may contain legally privileged information and is intended only
for the addressee. It is not necessarily the official view or
communication of the New Zealand Qualifications Authority. If you are not
the intended recipient you must not use, disclose, copy or distribute this
email or
information in it. If you have received this email in error, please
contact the sender immediately. NZQA does not accept any liability for
changes made to this email or attachments after sending by NZQA.

All emails have been scanned for viruses and content by MailMarshal.
NZQA reserves the right to monitor all email communications through its
network.

********************************************************************************

hide quoted sections

Hi Elliott

I have forwarded your email to the Ministerial Section of NZQA for assistance.

Regards

Claartje
Call Centre Helpdesk
Strategic & Corporate Services
Phone: +64 4 463 3000
Free Phone 0800 697 296
Email: [email address]
Website: http://www.nzqa.govt.nz
New Zealand Qualifications Authority | Mana Tohu Mātauranga o Aotearoa
125 The Terrace | PO Box 160 | Wellington 6011 | http://www.nzqa.govt.nz

-----Original Message-----
From: Elliott Harris <[FOI #12452 email]>
Sent: Monday, 16 March 2020 11:43 AM
To: Team Mailbox HelpDesk Call Centre <[email address]>
Subject: Official Information request - Compliance Mechanisms - Education (Pastoral Care of International Students) Code of Practice 2016

Dear New Zealand Qualifications Authority,

As code administrator of the Education (Pastoral Care of International Students) Code of Practice 2016, NZQA receives and administers complaints regarding provider's compliance and adherence to the Code. Is this the only mechanism by which NZQA undertakes its role as code administrator to ensure compliance? Or is it proactively engaged in monitoring signatories to ensure they meet required standards?

Yours faithfully,

Elliott Harris

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #12452 email]

Is [NZQA request email] the wrong address for Official Information requests to New Zealand Qualifications Authority? If so, please contact us using this form:
https://scanmail.trustwave.com/?c=5051&a...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://scanmail.trustwave.com/?c=5051&a...

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

********************************************************************************
This email may contain legally privileged information and is intended only for the addressee. It is not necessarily the official view or
communication of the New Zealand Qualifications Authority. If you are not the intended recipient you must not use, disclose, copy or distribute this email or
information in it. If you have received this email in error, please contact the sender immediately. NZQA does not accept any liability for changes made to this email or attachments after sending by NZQA.

All emails have been scanned for viruses and content.

NZQA reserves the right to monitor all email communications through its network.

********************************************************************************

hide quoted sections

Dear Elliott

 

Thank you for your request under the Official Information Act 1982 of 16
March 2020 seeking the following information in relation to the Education
(Pastoral Care of International Students) 2016

 

o Is this the only mechanism by which NZQA undertakes its role as code
administrator to ensure compliance?
o Or is it proactively engaged in monitoring signatories to ensure they
meet required standards?

 

  You can expect to receive a response to your request on or before 15
April 2020. You will be contacted again if there is a likelihood that this
timeframe cannot be met.

 

As you may know requests for official information become official
information once received.  As part of the processing of requests for
official information, NZQA may need to consult with relevant third
parties.  During the consultation, a third party may ask for the identity
of the individual/organisation requesting the information.  If you are an
individual making a request, please advise us whether or not you would
have an objection to disclosing your identity if a third party asks for
your identity, and the reasons for your objection.    If you are an
individual making a request on behalf of an organisation please advise us
both whether you personally have an objection to disclosing your identity,
and the reasons for your objection, as well as any objection to
identifying the organisation, together with reasons. NZQA will consider
your reasons and whether they fit with any withholding grounds under the
Privacy Act 1993 or the Official Information Act 1982.

 

For any enquiries about your request, please contact
[1][email address].

 

If you are dissatisfied with our response, you have the right, under
section 28(3) of the Official Information Act 1982, to lodge a complaint
with the Office of the Ombudsman at www.ombudsman.parliament.nz. You can
also telephone 0800 802 502 or write to the Ombudsman at PO Box 10152,
Wellington, 6143.

 

Ngā mihi

NZQA Ministerials team

 

:    [2]www.nzqa.govt.nz

[3]A close up of a sign Description automatically generated

 

 

 

 

-----Original Message-----

From: Elliott Harris <[4][FOI #12452 email]>

Sent: Monday, 16 March 2020 11:43 AM

To: Team Mailbox HelpDesk Call Centre <[5][email address]>

Subject: Official Information request - Compliance Mechanisms - Education
(Pastoral Care of International Students) Code of Practice 2016

 

Dear New Zealand Qualifications Authority,

 

As code administrator of the Education (Pastoral Care of International
Students) Code of Practice 2016, NZQA receives and administers complaints
regarding provider's compliance and adherence to the Code. Is this the
only mechanism by which NZQA undertakes its role as code administrator to
ensure compliance? Or is it proactively engaged in monitoring signatories
to ensure they meet required standards?

 

Yours faithfully,

 

Elliott Harris

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[6][FOI #12452 email]

 

Is [7][NZQA request email] the wrong address for Official Information
requests to New Zealand Qualifications Authority? If so, please contact us
using this form:

[8]https://scanmail.trustwave.com/?c=5051&a...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://scanmail.trustwave.com/?c=5051&a...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

********************************************************************************
This email may contain legally privileged information and is intended only
for the addressee. It is not necessarily the official view or
communication of the New Zealand Qualifications Authority. If you are not
the intended recipient you must not use, disclose, copy or distribute this
email or
information in it. If you have received this email in error, please
contact the sender immediately. NZQA does not accept any liability for
changes made to this email or attachments after sending by NZQA.

All emails have been scanned for viruses and content by MailMarshal.
NZQA reserves the right to monitor all email communications through its
network.

********************************************************************************

References

Visible links
1. file:///tmp/[email address]
2. http://www.nzqa.govt.nz/
4. mailto:[FOI #12452 email]
5. mailto:[email address]
6. mailto:[FOI #12452 email]
7. mailto:[NZQA request email]
8. https://scanmail.trustwave.com/?c=5051&a...
9. https://scanmail.trustwave.com/?c=5051&a...

hide quoted sections

Kia ora Elliott

 

Please find attached a response to your request of 16 March 2020.

 

Ngā mihi

NZQA Ministerials

 

:    [1]www.nzqa.govt.nz

[2]A close up of a sign Description automatically generated

 

 

 

 

From: Team Mailbox NZQA Ministerials <[email address]>
Sent: Monday, 16 March 2020 4:22 PM
To: [FOI #12452 email]
Subject: Acknowledgement of Official Information request (CR20417)

 

Dear Elliott

 

Thank you for your request under the Official Information Act 1982 of 16
March 2020 seeking the following information in relation to the Education
(Pastoral Care of International Students) 2016

 

o Is this the only mechanism by which NZQA undertakes its role as code
administrator to ensure compliance?
o Or is it proactively engaged in monitoring signatories to ensure they
meet required standards?

 

  You can expect to receive a response to your request on or before 15
April 2020. You will be contacted again if there is a likelihood that this
timeframe cannot be met.

 

As you may know requests for official information become official
information once received.  As part of the processing of requests for
official information, NZQA may need to consult with relevant third
parties.  During the consultation, a third party may ask for the identity
of the individual/organisation requesting the information.  If you are an
individual making a request, please advise us whether or not you would
have an objection to disclosing your identity if a third party asks for
your identity, and the reasons for your objection.    If you are an
individual making a request on behalf of an organisation please advise us
both whether you personally have an objection to disclosing your identity,
and the reasons for your objection, as well as any objection to
identifying the organisation, together with reasons. NZQA will consider
your reasons and whether they fit with any withholding grounds under the
Privacy Act 1993 or the Official Information Act 1982.

 

For any enquiries about your request, please contact
[3][email address].

 

If you are dissatisfied with our response, you have the right, under
section 28(3) of the Official Information Act 1982, to lodge a complaint
with the Office of the Ombudsman at [4]www.ombudsman.parliament.nz. You
can also telephone 0800 802 502 or write to the Ombudsman at PO Box 10152,
Wellington, 6143.

 

Ngā mihi

NZQA Ministerials team

 

:    [5]www.nzqa.govt.nz

[6]A close up of a sign Description automatically generated

 

 

 

 

-----Original Message-----

From: Elliott Harris <[7][FOI #12452 email]>

Sent: Monday, 16 March 2020 11:43 AM

To: Team Mailbox HelpDesk Call Centre <[8][email address]>

Subject: Official Information request - Compliance Mechanisms - Education
(Pastoral Care of International Students) Code of Practice 2016

 

Dear New Zealand Qualifications Authority,

 

As code administrator of the Education (Pastoral Care of International
Students) Code of Practice 2016, NZQA receives and administers complaints
regarding provider's compliance and adherence to the Code. Is this the
only mechanism by which NZQA undertakes its role as code administrator to
ensure compliance? Or is it proactively engaged in monitoring signatories
to ensure they meet required standards?

 

Yours faithfully,

 

Elliott Harris

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[9][FOI #12452 email]

 

Is [10][NZQA request email] the wrong address for Official Information
requests to New Zealand Qualifications Authority? If so, please contact us
using this form:

[11]https://scanmail.trustwave.com/?c=5051&a...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[12]https://scanmail.trustwave.com/?c=5051&a...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

********************************************************************************
This email may contain legally privileged information and is intended only
for the addressee. It is not necessarily the official view or
communication of the New Zealand Qualifications Authority. If you are not
the intended recipient you must not use, disclose, copy or distribute this
email or
information in it. If you have received this email in error, please
contact the sender immediately. NZQA does not accept any liability for
changes made to this email or attachments after sending by NZQA.

All emails have been scanned for viruses and content by MailMarshal.
NZQA reserves the right to monitor all email communications through its
network.

********************************************************************************

References

Visible links
1. http://www.nzqa.govt.nz/
3. file:///tmp/[email address]
4. http://www.ombudsman.parliament.nz/
5. http://www.nzqa.govt.nz/
7. mailto:[FOI #12452 email]
8. mailto:[email address]
9. mailto:[FOI #12452 email]
10. mailto:[NZQA request email]
11. https://scanmail.trustwave.com/?c=5051&a...
12. https://scanmail.trustwave.com/?c=5051&a...

hide quoted sections