Kia ora Tony,

Thank you for contacting Auckland Transport.

Could you please confirm that your request below is intended for Auckland
Transport as you mentioned Greater Wellington public transport services?

We look forward to your reply.

Ngâ mihi,
 

Pablo | Customer Care Coordinator  
Customer Care – Case Management
Level 4, 20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550
[1]www.at.govt.nz
[2]cid:image001.jpg@01D2927A.134A0850
[3]cid:image002.jpg@01D238E0.86F57A30[4]cid:image003.jpg@01D238E0.86F57A30 [5]cid:image004.jpg@01D238E0.86F57A30 [6]cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30
 

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Kia ora Tony,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 1 June 2021.

We hope to respond to your request as soon as possible, but not later than
30 June 2021, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Anna, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-381843-R0M4X2.

Ngā mihi,

Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4]cid:image008.jpg@01D4DF26.CF144370
[5]cid:image002.jpg@01D2927A.134A0850[6]cid:image003.jpg@01D2927A.134A0850 [7]cid:image004.jpg@01D2927A.134A0850 [8]cid:image005.jpg@01D2927A.134A0850[9]cid:image006.jpg@01D2927A.134A0850

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Kia ora Tony, 

 

I’m the LGOIMA Business Partner who’s looking into your case

 

My name is Anna and I’m a LGOIMA Business Partner at Auckland Transport.

 

I’m responsible for looking into your request for patronage data and
subsidies across the providers.  The information you have requested
related to patronage data can be found via the following link:

[1]https://at.govt.nz/media/1985716/aucklan...

 

If this is not the information you require, please let me know.  We are
working on the subsidy party of your request.

 

The quickest way to get this to us, is to reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

Ngā mihi,

 

Anna 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://at.govt.nz/media/1985716/aucklan...
2. http://www.at.govt.nz/
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

Morning Tony,

Apologies, I forgot to clarify that the data provided in the link is for
bus patronage only. 

In relation to ferry and trains, we can provide data for the year 2021.

Kind regards

Anna

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [1]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [2]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://at.govt.nz/COVID-19
2. https://covid19.govt.nz/

Kia ora Tony 

 

I’ve attached the official information you asked for

On 1/06/2021  you asked for:  Auckland public transport unit data and
subsidy information.

 

I’ve attached a response from Colin Homan, Group Manager - Integrated
Network Enablement.

 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

 

Ngā mihi

Anna 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

Good morning Tony

Sincere apologies, please find the correct spreadsheet.

 

Anna

 

Anna Rushton | LGOIMA Business Partner

Customer Care
Auckland Transport

Private Bag 92250, Auckland 1142

P 09 355 3553 | E [1][email address] or
[2][email address]

[3]www.at.govt.nz
[4]cid:image001.jpg@01D71408.33B7B3D0

[5]cid:image002.jpg@01D71408.33B7B3D0[6]cid:image003.jpg@01D71408.33B7B3D0 [7]cid:image004.jpg@01D71408.33B7B3D0 [8]cid:image005.jpg@01D71408.33B7B3D0[9]cid:image006.jpg@01D71408.33B7B3D0

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [10]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [11]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.at.govt.nz/
5. https://www.facebook.com/akltransport
6. https://twitter.com/akltransport
7. https://www.instagram.com/akltransport/
8. https://www.linkedin.com/company/aucklan...
9. https://www.youtube.com/user/aucklandtra...
10. https://at.govt.nz/COVID-19
11. https://covid19.govt.nz/