How many staff were made redundant during the next generation case management restructure
Jennifer made this Official Information request to Accident Compensation Corporation
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From: Jennifer
Dear Accident Compensation Corporation,
How many ACC staff in total were made redundant during the recent restructure?
Please break down this information by geographic location and job type.
Yours faithfully,
Sarah
From: Government Services
Accident Compensation Corporation
Kia ora
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Ngâ mihi,
Government Engagement and Support Team
Government Engagement & Support, ACC
Te Kaporeihana Âwhina Hunga Whara
ACC / Governance / Justice Centre - Level 7
PO Box 242 / Wellington 6011 / [5]www.acc.co.nz
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From: Government Services
Accident Compensation Corporation
Kia ora Sarah,
Thank you for your below Official Information Act request, dated 14 August
2021. Your request asks:
1. How many ACC staff in total were made redundant during the recent
restructure?
2. Please break down this information by geographic location and job
type.
Before we response to your request, we would like to clarify exactly what
information you are after.
ACC has been through several restructures recently, covering most of our
groups. We have interpreted your request to mean ‘How many frontline
staff were made redundant during the implementation of ACC’s new case
management system, Next Generation Case Management (NGCM).’ Can you please
confirm our interpretation of your request, as above, is correct?
The implementation of NGCM began in 2017 and was rolled out in three
phases. Are you looking for redundancy figures for all three phases or
simply the redundancy figures for the most recent phase? Can you please
confirm the period you are seeking the figures for?
Could you please respond, confirming exactly what information you are
after, by close of business Monday 23 August.
We would be happy to answer any questions you may have if you would like
to discuss this further.
Ngâ mihi,
Ginny Bascand-Frawley, Advisor, ACC (She/Her)
(04) 8166296
ACC / OIA Services 2112 / Justice Centre - Level 7
PO Box 242 / Wellington 6011 / New Zealand / [1]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
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From: Jennifer
Dear Government Services,
Yes, Frontline staff and over all three stages please.
All staff made redundant from 2017 to the current time please.
Yours sincerely,
Jennifer
From: Government Services
Accident Compensation Corporation
Kia ora
Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.
Depending on the nature of your request you may not receive a response for
up to 20 working days. We will try to respond your query as quickly as
possible.
Our [1]website provides up to date news and information about our work.
You can also follow us on [2]Facebook and [3]Twitter. Further information
about how to contact us is also available [4]here.
Ngâ mihi,
Government Engagement and Support Team
Government Engagement & Support, ACC
Te Kaporeihana Âwhina Hunga Whara
ACC / Governance / Justice Centre - Level 7
PO Box 242 / Wellington 6011 / [5]www.acc.co.nz
ACC cares about the environment -
Please don’t print this email unless it is really necessary. Thank
you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
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From: Government Services
Accident Compensation Corporation
Kia ora,
Please find attached our decision letter in response to your official
information request dated 14 August. If you have any questions about the
decision you can contact us at this [1]address, for all
other matters please use our contact form
at: [2]https://www.acc.co.nz/contact/ alternati... give us a call on 0800
101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngā mihi,
Sasha Wood, Manager OIA Services, ACC
ACC cares about the environment – please don’t print this
email
unless it is really necessary. Thank you.
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