Failure to answer OIA
Amanda Murtagh made this Official Information request to Ministry of Social Development
The request was partially successful.
From: Amanda Murtagh
Dear Ministry of Social Development,
Please provide supporting information regarding decisions made regarding my OIA dated 7 September 2021.
How did the Official and Parliamentary Information team assessing the OIA which arrived at the decision that the best approach would be a personal phone call and not a formal response?
Who at the Ministry authorised this decision?
Why was the decision made not to answer the questions under the OIA act?
Was Ministerial Services involved in the decision?
Please provide a copy of all Internal MSD correspondence regarding this matter.
Yours faithfully,
Amanda Murtagh
From: OIA_Requests (MSD)
Ministry of Social Development
Tēnā koe Amanda Murtagh,
Thank you for your email received 11 October 2021, under the Official
Information Act 1982. Your request has been forwarded to the appropriate
officials at National Office to respond.
The Ministry is focussing its resources on supporting New Zealanders
through COVID-19 by administering welfare support during this
unprecedented time. Resources within our business units, where
information for OIA requests is drawn from, is limited or unavailable.
Staff have been redeployed to assist the frontline with the processing of
welfare payments. As such, there may be a delay in you receiving a
response from the Ministry.
Thank you for your patience and understanding during this time.
Ngā manaakitanga,
Official and Parliamentary Information Team | Ministerial and Executive
Services
Ministry of Social Development
Our Purpose:
We help New Zealanders to help themselves to be safe, strong and
independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū
motuhake
-----Original Message-----
From: Amanda Murtagh <[1][FOI #17125 email]>
Sent: Monday, 11 October 2021 12:11 pm
To: OIA_Requests (MSD) <[2][MSD request email]>
Subject: Official Information request - Failure to answer OIA
Dear Ministry of Social Development,
Please provide supporting information regarding decisions made regarding
my OIA dated 7 September 2021.
How did the Official and Parliamentary Information team assessing the OIA
which arrived at the decision that the best approach would be a personal
phone call and not a formal response?
Who at the Ministry authorised this decision?
Why was the decision made not to answer the questions under the OIA act?
Was Ministerial Services involved in the decision?
Please provide a copy of all Internal MSD correspondence regarding this
matter.
Yours faithfully,
Amanda Murtagh
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------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------
References
Visible links
1. mailto:[FOI #17125 email]
2. mailto:[MSD request email]
hide quoted sections
From: OIA_Requests (MSD)
Ministry of Social Development
Tçnâ koe Amanda
On 11 October 2021, you emailed the Ministry requesting, under the
Official Information Act 1982, the following information:
1. How did the Official and Parliamentary Information team assessing the
OIA which arrived at the decision that the best approach would be a
personal phone call and not a formal response?
2. Who at the Ministry authorised this decision?
3. Why was the decision made not to answer the questions under the OIA
act?
4. Was Ministerial Services involved in the decision?
5. Please provide a copy of all Internal MSD correspondence regarding
this matter.
This letter is to advise you that the Ministry has received your request,
however requires more time to respond to this request. In accordance with
section 15(1) and 15A of the Official Information Act, the Ministry’s
decision will be with you no later than 10 December 2021.
The reason for the extension is that consultations necessary to make a
decision on the request are such that a proper response to the request
cannot reasonably be made within the original time limit.
You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
[1]www.ombudsman.parliament.nz or 0800 802 602.
If you wish to discuss any aspect of your request with us, including this
decision, please feel free to contact [2][MSD request email]
I will respond to you sooner if I am able to.
Ngâ mihi nui
Official and Parliamentary Information team | Ministerial and Executive
Services
Ministry of Social Development
Our Purpose:
We help New Zealanders to be safe, strong and independent.
Manaaki Tangata, Manaaki Whânau.
-----Original Message-----
From: Amanda Murtagh <[3][FOI #17125 email]>
Sent: Monday, 11 October 2021 12:11 pm
To: OIA_Requests (MSD) <[4][MSD request email]>
Subject: Official Information request - Failure to answer OIA
Dear Ministry of Social Development,
Please provide supporting information regarding decisions made regarding
my OIA dated 7 September 2021.
How did the Official and Parliamentary Information team assessing the OIA
which arrived at the decision that the best approach would be a personal
phone call and not a formal response?
Who at the Ministry authorised this decision?
Why was the decision made not to answer the questions under the OIA act?
Was Ministerial Services involved in the decision?
Please provide a copy of all Internal MSD correspondence regarding this
matter.
Yours faithfully,
Amanda Murtagh
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This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[5][FOI #17125 email]
Is [6][MSD request email] the wrong address for Official Information
requests to Ministry of Social Development? If so, please contact us using
this form:
[7]https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[8]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------
References
Visible links
1. http://www.ombudsman.parliament.nz/
2. mailto:[MSD request email]
3. mailto:[FOI #17125 email]
4. mailto:[MSD request email]
5. mailto:[FOI #17125 email]
6. mailto:[MSD request email]
7. https://fyi.org.nz/change_request/new?bo...
8. https://fyi.org.nz/help/officers
hide quoted sections
From: OIA_Requests (MSD)
Ministry of Social Development
Tçnâ koe Amanda Murtagh
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Official and Parliamentary Information team | Ministerial and
Executive Services
Ministry of Social Development
Our Purpose:
We help New Zealanders to be safe, strong and independent.
Manaaki Tangata, Manaaki Whânau.
------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------
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