Actual cost of library books being late
Cody C made this Official Information request to Christchurch City Council
The request was successful.
From: Cody C
Dear Christchurch City Council,
Please provide the calculation / methodology that is used to determine the fee charged to customers when a book is returned to the library late and advice received on whether this fee reflects the actual cost (if available).
Yours faithfully,
Cody C
Cody C left an annotation ()
Wellington (80c / day) is the only other library in the country that’s more expensive than Chirstchurch (70c / day). The overwhelming majority have either no fees or charge 20-30c / day.
From: OfficialInformation@my.ccc.govt.nz
[1]Christchurch City Council logo
Dear Cody,
Thank you for your email.
We are handling your request under the Local Government Official
Information and Meetings Act 1987 (LGOIMA). We have forwarded it to the
appropriate Christchurch City Council staff, and we will provide a
response or update within 20 working days of the date we received your
request. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe.
If you have any queries, please feel free to contact me. If any additional
factors come to light which are relevant to your request, please do not
hesitate to contact me so that these can be taken into account.
Kind regards,
Ana Macadie
Information Advisor
Official Information Team
From: [email address]
Sent: November 16 08:17:19
To:[email address]
Subject: FW: Official Information request - Actual cost of library books
being late
From: Cody C <[FYI request #17584 email]>
Sent: Monday, 15 November 2021 7:38 PM
To: Official Information <[email address]>
Subject: Official Information request - Actual cost of library books being
late
Dear Christchurch City Council,
Please provide the calculation / methodology that is used to determine the
fee charged to customers when a book is returned to the library late and
advice received on whether this fee reflects the actual cost (if
available).
Yours faithfully,
Cody C
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References
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1. https://www.ccc.govt.nz/
2. mailto:[FYI request #17584 email]
3. mailto:[Christchurch City Council request email]
4. https://fyi.org.nz/change_request/new?bo...
5. https://fyi.org.nz/help/officers
7. https://www.ccc.govt.nz/contact-us#visit
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From: Cody C
Dear Ana
I understand subsequent to this request that CCC is now reviewing library late charges with a view of abolishing them which is a great result.
With this in mind, please discontinue this request if it is still needing to be worked on.
Yours sincerely,
Cody C
From: OfficialInformation@my.ccc.govt.nz
[1]Christchurch City Council logo
Happy new year Cody!
No problem, I'll let staff know. I'll close this ticket so if you do want
to pursue this query at a later date email:
[Christchurch City Council request email]
Kind regards,
Ana Macadie
Information Advisor
Official Information Team
From: [FOI #17584 email]
Sent: January 03 11:39:13
To:[email address]
Subject: Re: [ Ticket: 495947 ] LGOIMA acknowledgement - Actual cost of
library books being late
Dear Ana
I understand subsequent to this request that CCC is now reviewing library
late charges with a view of abolishing them which is a great result.
With this in mind, please discontinue this request if it is still needing
to be worked on.
Yours sincerely,
Cody C
-----Original Message-----
[1]Christchurch City Council logo
Dear Cody,
Thank you for your email.
We are handling your request under the Local Government Official
Information and Meetings Act 1987 (LGOIMA). We have forwarded it to the
appropriate Christchurch City Council staff, and we will provide a
response or update within 20 working days of the date we received your
request. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe.
If you have any queries, please feel free to contact me. If any additional
factors come to light which are relevant to your request, please do not
hesitate to contact me so that these can be taken into account.
Kind regards,
Ana Macadie
Information Advisor
Official Information Team
From: [email address]
Sent: November 16 08:17:19
To:[email address]
Subject: FW: Official Information request - Actual cost of library books
being late
From: Cody C <[FYI request #17584 email]>
Sent: Monday, 15 November 2021 7:38 PM
To: Official Information <[email address]>
Subject: Official Information request - Actual cost of library books being
late
Dear Christchurch City Council,
Please provide the calculation / methodology that is used to determine the
fee charged to customers when a book is returned to the library late and
advice received on whether this fee reflects the actual cost (if
available).
Yours faithfully,
Cody C
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[2][FYI request #17584 email]
Is [3][Christchurch City Council request email] the wrong address for
Official
Information requests to Christchurch City Council? If so, please contact
us using this form:
[4][2]https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[5][3]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
**********************************************************************
This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender
and may not necessarily reflect the views of the Christchurch City
Council.
If you are not the correct recipient of this email please advise the
sender and delete.
Christchurch City Council
[4]http://www.ccc.govt.nz
**********************************************************************
Contact us
[6]Phone icon 03 941 8999
[7]Map marker icon [8]Visit a Service Centre
References
Visible links
1. [5]https://www.ccc.govt.nz/
2. mailto:[FYI request #17584 email]
3. mailto:[Christchurch City Council request email]
4. [6]https://fyi.org.nz/change_request/new?bo...
5. [7]https://fyi.org.nz/help/officers
7. [8]https://www.ccc.govt.nz/contact-us#visit
8. [9]https://www.ccc.govt.nz/contact-us#visit
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #17584 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
**********************************************************************
This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender
and may not necessarily reflect the views of the Christchurch City
Council.
If you are not the correct recipient of this email please advise the
sender and delete.
Christchurch City Council
http://www.ccc.govt.nz
**********************************************************************
Contact us
[11]Phone icon 03 941 8999
[12]Map marker icon [13]Visit a Service Centre
References
Visible links
1. https://www.ccc.govt.nz/
2. https://fyi.org.nz/change_request/new?bo...
3. https://fyi.org.nz/help/officers
4. http://www.ccc.govt.nz/
5. https://www.ccc.govt.nz/
6. https://fyi.org.nz/change_request/new?bo...
7. https://fyi.org.nz/help/officers
8. https://www.ccc.govt.nz/contact-us#visit
9. https://www.ccc.govt.nz/contact-us#visit
10. https://fyi.org.nz/help/officers
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Mr Rodgers left an annotation ()
The cost of processing a returned book would be the same whether the book is late or not.
It is a *penalty* to discourage lenders from holding on to books and denying other lenders from reading the book. Just like there being a penalty fee if you stay too long in a car park and that prevents other drivers from using the park.
(And the Christchurch late fee of 70c/day is cheaper than Wellington's 80c/day).
Link to this