Kia ora Timers,

Your request has been forwarded to the appropriate team in Auckland
Transport to respond to. We hope to respond to your request as soon as
possible, but not later than 17 January 2022, taking into account the
upcoming holiday period. We will contact you if we require clarification
of your request, more time to respond, or if your requested information is
held by another agency.

Your case is being managed by Anna, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-471880-P5K5H9.

Ngâ mihi,

Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4][IMG][5][IMG] [6][IMG] [7][IMG][8][IMG]

-----Original Message-----
From: Timeesha Newton <[FOI #17722 email]>
Sent: Friday, 26 November 2021 8:56 a.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - CCTV footage- James street, lights
outside of Mobil (560 Glenfield Road, Glenfield, Auckland 0629)

Dear Auckland Transport, I am writing to you today as I was in a car
accident with my toddler and infant yesterday at the intersection outside
of the Mobil on James street, Glenfield. I am desperately needing CCTV
footage from between the times of 3pm and 3:20pm on the 25th of November
2021 so I can move forward with evidence of the accident.

Yours faithfully,

Timers Newton

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This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[9][FOI #17722 email]

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We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [13]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [14]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
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email message in error please notify us immediately and erase all copies
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References

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hide quoted sections

Kia ora Timeesha 

 

We are unable to provide you with the information you asked for

On 26/11/2021 you asked for CCTV footage for James St and Glenfield Road,
outside the Mobil station on 25 November between 1500 hours and 1520
hours.  Unfortunately the camera in the vicinity is positioned in the
opposite direction to where your incident occurred and no footage was able
to be obtained. 

Your request is therefore refused under section 17(e) of the Local
Government Official Information and Meetings Act 1987 (LGOIMA), as the
footage does not exist.  
 

We understand that this isn’t the outcome you hoped for.

 

You have the right to ask the Ombudsman to review how we’ve responded to
your official information request. You can contact the Ombudsman at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

 

Ngā mihi

Anna 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.ombudsman.parliament.nz/
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/