Kia ora

 

Thank you for taking the time to get in touch with Prime Minister Jacinda
Ardern.

 

 If you are writing about an issue relating to COVID-19, mental health,
Immigration, housing or benefit assistance, here's a list of links which
you might find helpful:

 

 

COVID-19

For urgent queries around Managed Isolation availability and/or exemptions
go to miq.govt.nz  

Requesting an emergency allocation:
[1]https://www.miq.govt.nz/travel-to-new-ze...
/

To make a complaint or request a review of your application:
[2]https://www.miq.govt.nz/about/contact-us... /.

 

For information on COVID-19, including the latest updates, go to
covid19.govt.nz

 

If you are concerned that someone is not following the COVID-19
requirements, you can report it here:
[3]https://forms.police.govt.nz/forms/covid...

 

Information about the COVID-19 Protection Framework can be found here:
[4]https://covid19.govt.nz/traffic-lights/c...
 and guidance for businesses can be found here:
[5]https://www.business.govt.nz/covid-19/  

 

Current locations of interest are set out at
[6]https://www.health.govt.nz/our-work/dise...
. We encourage anyone who has been at one of the locations of interest at
the time specified to self-isolate and call Healthline on 0800 358 5453.

 

You can find the nearest testing centre to you at
[7]https://www.healthpoint.co.nz/covid-19/  and your nearest vaccination
centre at [8]https://www.healthpoint.co.nz/covid-19-v... . You can
also book your vaccination at [9]https://bookmyvaccine.covid19.health.nz/
 or by calling 0800 28 29 26.

 

To get your My Vaccine Pass online head to
[10]https://mycovidrecord.health.nz/  or for help over the phone you can
call 0800 222 478 between 8am and 8pm, 7 days a week. Those pharmacies
giving COVID-19 vaccines can also help with My Vaccine Pass face to face,
and can be found here:
[11]https://www.healthpoint.co.nz/covid-19-v...
 .

 

For immigration and visa advice

Contact the call centre which is open  6:00am Monday to midnight on
Saturday (NZT).

 

[12]https://www.immigration.govt.nz/contact

 

For urgent housing or benefit enquiries:

∙             Call 0800 559 009 (for under 65)

∙             Call 0800 552 002 (for over 65)

 

Information on Work and Income’ opening hours over the Christmas and New
Year Period is available here:
[13]www.workandincome.govt.nz/about-work-and-income/news/2020/christmas-new-year-holiday-information.html

 

If you need treatment or support for your health or wellbeing:

 

The following options are available:

Healthline – You can call Healthline for health advice on freephone 0800
611 116 at any time, 24 hours a day, seven days a week. Healthline staff
can advise you on the best thing to do in your situation, including which
services are near you and open.

 

1737 – If you need to talk to someone about how you are feeling, you can
call or text 1737 for free at any time to talk to a trained counsellor.

 

Mental health crisis teams – If you are concerned that someone is going to
hurt themselves or someone else, you can all your local mental health
crisis team. A full list of numbers is available here:
[14]www.health.govt.nz/your-health/services-and-support/health-care-services/mental-health-services/crisis-assessment-teams

 

For Police assistance in an emergency call 111.

 

For everything else use 105.

You can also make a report online at [15]105.police.govt.nz,

 

We hope that this information is helpful, if not we will try to get back
to you as soon as possible.

Thank you again

 

 

Office of the Prime Minister

 

 

 

 

 

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References

Visible links
1. https://www.miq.govt.nz/travel-to-new-ze...
2. https://www.miq.govt.nz/about/contact-us...
3. https://forms.police.govt.nz/forms/covid...
4. https://covid19.govt.nz/traffic-lights/c...
5. https://www.business.govt.nz/covid-19/
6. https://www.health.govt.nz/our-work/dise...
7. https://www.healthpoint.co.nz/covid-19/
8. https://www.healthpoint.co.nz/covid-19-v...
9. https://bookmyvaccine.covid19.health.nz/
10. https://mycovidrecord.health.nz/
11. https://www.healthpoint.co.nz/covid-19-v...
12. https://www.immigration.govt.nz/contact
13. http://www.workandincome.govt.nz/about-w...
14. http://www.health.govt.nz/your-health/se...
15. https://www.police.govt.nz/105support

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Tēnā koe,

 

On behalf of Raj Nahna, I attach a letter in response to your OIA request.

 

Ngā mihi,

 

Private Secretary (Executive Support)

Office of the Prime Minister

Authorised by Rt. Hon Jacinda Ardern MP, Parliament Buildings, Wellington

 

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