Tenancy Tribunal Website Search Issues
Rose Taffard made this Official Information request to Ministry of Justice
The request was successful.
From: Rose Taffard
Dear Ministry of Justice,
On the Tenancy Tribunal Search help page it states, ‘ The search is not case sensitive. This means that you can enter either uppercase or lowercase letters.’
However this is not true.
For example, I entered the surname ‘Pakau’ in the surname field.
This had one result:
23/06/2020
Yet when I entered it in capitals, ‘PAKAU’ in the surname field,
14/04/2020
Another example is searching Kainga Ora - Homes and Communities.
KAINGA Ora - home and communities
Kāinga Ora - homes and communities
Kainga Ora - homes and communities
All of these produce different results.
My question is whether or not any in Ministry of Justice that are involved in running, updating, and adding to the website are aware of this issue?
And, will there be any future fixes to rectify this problem?
Yours faithfully,
Rose
From: OIA@justice.govt.nz
Ministry of Justice
Kia ora,
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From: OIA@justice.govt.nz
Ministry of Justice
Kia ora Rose,
Thank you for contacting the Ministry of Justice.
We acknowledge receipt of your request regarding Tenancy Tribunal Website Search Issues
This has been forwarded to the relevant business unit for consideration and response.
You can expect a response by 20/04/2023
The Ministry of Justice may publish the response to your request on our website, you can expect that if your OIA is to be published that this will take place at least 10 working days after it has been sent you. Your name and any other personal information will be withheld under Section 9(2)(a) (protect the privacy of natural persons).
Ngā mihi,
Ministerial Relations and Services
Governance and Assurance
DDI: +64 4 918 8800
Justice Centre I Aitken Street
DX Box SX 10088 I Wellington
www.justice.govt.nz
show quoted sections
From: OIA@justice.govt.nz
Ministry of Justice
Kia ora Rose,
Please see attached a response to your email of 21 March 2023,
Ngā mihi,
Ministerial Relations and Services
Governance and Assurance
DDI: +64 4 918 8800
Justice Centre I Aitken Street
DX Box SX 10088 I Wellington
[1]www.justice.govt.nz
References
Visible links
1. http://www.justice.govt.nz/
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