[1]Hamilton City Council | Te kauniherao Kirikiriroa
Kia ora,

Your information request
We write to acknowledge receipt of your information request about CCTV
Footage from Galloway St/ Thermal Explorer highway Cobham Drive double
roundabout on 15th of March 2023. Your information request has been
processed on 29/03/2023 and passed on to the relevant team within Council
for a response. The Local Government Official Information and Meetings Act
1987 (LGOIMA) requires that we advise you on whether Council will provide
the requested information as soon as reasonably practicable, and no later
than 20 working days after the day we receive your request.

We will respond to you no later than 28/04/2023 .

Urgent requests
If you have asked for your request to be processed urgently,the team will
try to meet the date you have specified. However it may not always be
possible to meet your timeframe due to staff resourcing, and the size and
complexity of your request.

Fees & Charges
There is typically no charge, however the decision to chargewill be made
at Hamilton City Council's discretion and in alignment with our [2]LGOIMA
Charging Policy.

If there is a charge to be applied, Hamilton City Council will notify you
prior to incurring the charge.

Our management policy regarding charging is supported by theMinistry of
Justice Charging Guidelines for OIA requests.

You are entitled to three hours free and 20 pages of photocopying free of
charge. After that, charges of $38 per 30 minutes, and 20 cents per page
of photocopying applies. We may also recover any other actual costs, such
as special consultancy fees or other materials. This is set out in our
Fees & Charges Schedule [3]here.

Pro-active release of information
One of the key purposes of LGOIMA is to make information more freely
available, which promotes good government and trust and confidence in
public services. Proactively releasing completed OIA requests that may be
of interest to the wider public can help reduce the need for individuals
to make requests for information and it can reduce the work for Council in
responding to requests. Before publishing information personal and other
identifying details are redacted. Generally, where a request relates to a
narrow topic, these requests won't be published. You can search previous
published OIA responses [4]here.

COVID-19
There may be delays to OIA responses due to COVID-19 and other seasonal
illness impacting staff capacity both in the OIA team and across our
business. While we will aim to meet out statutory timeframes, a response
to your request may take longer than expected, or the timeframe for
responding to your request may be extended under LGOIMA.

Ombudsman
If you are unhappy with our response or our management of your information
request, you have the right to complain to the Office of the Ombudsman.
The Chief Ombudsman recommends contacting us in the first instance to see
if we can resolve the issue before a complaint is made. You can read more
about what help the Ombudsman can provide [5]here.

Contact us
If you have any concerns or further questions about your request, please
[6]email us.

Ngaa mihi,
The Official Information Team
© 2019 Hamilton City Council. All rights reserved.

Hamilton City Council
260 Anglesea Street
Hamilton 3204

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[7]Hamilton City Council | Te kauniherao Kirikiriroa
Kia ora,

Your information request
We write to acknowledge receipt of your information request about CCTV
Footage from Galloway St/ Thermal Explorer highway Cobham Drive double
roundabout on 15th of March 2023. Your information request has been
processed on 29/03/2023 and passed on to the relevant team within Council
for a response. The Local Government Official Information and Meetings Act
1987 (LGOIMA) requires that we advise you on whether Council will provide
the requested information as soon as reasonably practicable, and no later
than 20 working days after the day we receive your request.

We will respond to you no later than 28/04/2023 .

Urgent requests
If you have asked for your request to be processed urgently,the team will
try to meet the date you have specified. However it may not always be
possible to meet your timeframe due to staff resourcing, and the size and
complexity of your request.

Fees & Charges
There is typically no charge, however the decision to chargewill be made
at Hamilton City Council's discretion and in alignment with our [8]LGOIMA
Charging Policy.

If there is a charge to be applied, Hamilton City Council will notify you
prior to incurring the charge.

Our management policy regarding charging is supported by theMinistry of
Justice Charging Guidelines for OIA requests.

You are entitled to three hours free and 20 pages of photocopying free of
charge. After that, charges of $38 per 30 minutes, and 20 cents per page
of photocopying applies. We may also recover any other actual costs, such
as special consultancy fees or other materials. This is set out in our
Fees & Charges Schedule [9]here.

Pro-active release of information
One of the key purposes of LGOIMA is to make information more freely
available, which promotes good government and trust and confidence in
public services. Proactively releasing completed OIA requests that may be
of interest to the wider public can help reduce the need for individuals
to make requests for information and it can reduce the work for Council in
responding to requests. Before publishing information personal and other
identifying details are redacted. Generally, where a request relates to a
narrow topic, these requests won't be published. You can search previous
published OIA responses [10]here.

COVID-19
There may be delays to OIA responses due to COVID-19 and other seasonal
illness impacting staff capacity both in the OIA team and across our
business. While we will aim to meet out statutory timeframes, a response
to your request may take longer than expected, or the timeframe for
responding to your request may be extended under LGOIMA.

Ombudsman
If you are unhappy with our response or our management of your information
request, you have the right to complain to the Office of the Ombudsman.
The Chief Ombudsman recommends contacting us in the first instance to see
if we can resolve the issue before a complaint is made. You can read more
about what help the Ombudsman can provide [11]here.

Contact us
If you have any concerns or further questions about your request, please
[12]email us.

Ngaa mihi,
The Official Information Team
© 2019 Hamilton City Council. All rights reserved.

Hamilton City Council
260 Anglesea Street
Hamilton 3204

References

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4. https://hamilton.govt.nz/search?Search=&...
5. https://www.ombudsman.parliament.nz/what...
6. mailto:[Hamilton City Council request email]?subject=RE: Request 317135/2023
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11. https://www.ombudsman.parliament.nz/what...
12. mailto:[Hamilton City Council request email]?subject=RE: Request 317135/2023

Kia Ora,

I am writing to acknowledge receipt of your request below and request some
further information.

Firstly, in order for us to release this kind of information, we would
require a complete Police Report with an accompanying police request for
the footage. Alternatively, and more commonly, you can have your Insurance
providers contact us for the footage. Please ensure that your Insurance
provides a release form, signed by yourself, for this information.

This is required to ensure the privacy of all parties involved is not
infringed upon. Our privacy policy states that CCTV footage will only be
viewed by authorised staff and representatives from public law enforcement
agencies (e.g. the NZ Police). This can be viewed [1]here.

Please note – CCTV footage is only held for a maximum of 30 days from the
date it was taken. In the meantime, we will send your request to the
appropriate team asking them to locate the footage. If the footage exists,
we will save a copy and preserve the footage until we hear from the Police
or your insurance provider.

We will be in touch within 20 working days to advise you whether there was
any footage that was able to be retrieved.

Further Clarification

Secondly, as it currently stands your request for information is very
broad and covers a large time period which will involve substantial
collation. To help us identify the footage you have requested from 15th of
March 2023 can you please provide an estimated time period that the
incident occurred. We will then review the footage for this time period.

Can you please respond to the OIA team via this email address on the above
by 05 April 2023.  

I look forward to hearing from you.

Kind regards

 

Laura | Official Information Coordinator

Governance & Assurance Team | People and Organisational Performance

Email: [2][Hamilton City Council request email]

 

 

Hamilton City Council | Private Bag 3010 | Hamilton 3240 | [3]Hamilton
City Council

 

 

-----Original Message-----
From: kelly <[FOI #22308 email]>
Sent: Tuesday, 28 March 2023 9:12 pm
To: Official Information <[Hamilton City Council request email]>
Subject: [Mass email/Possible SPAM] Official Information request -
Requesting Road Camera Footage

 

Dear Hamilton City Council,

 

I would like to request to see road camera footage of the Galloway st/
Thermal Explorer highway Cobham drive double roundabout from the 15th of
March 2023. I was going through the roundabout from Cambridge side,
entering to turn right onto Galloway Street, on the inside lane of the
roundabout when the car on the outer lane crossed over into my lane. Not
knowing of the danger of cutting into the inside lane before exiting the
roundabout. The car collided with my car as I tried to avoid the collision
by moving slightly onto the edge of the roundabout.

 

The left front side of my car is damaged from the accident and I want to
desperately claim insurance to repair, but I was not able to catch the car
details from the driver because of heading in different directions exiting
the roundabout and due to it being so busy at the time.

 

If I could anyway be able to retrieve the details of the car that hit me
to contact for the insurance protocols for my car, that would be very very
much appreciated.

 

I will be able to provide the date and time for the footage if it can be
retrieved.

 

Yours faithfully,

 

kelly

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[4][FOI #22308 email]

 

Is [5][Hamilton City Council request email] the wrong address for Official
Information requests to Hamilton City Council? If so, please contact us
using this form:

[6]https://us-west-2.protection.sophos.com?...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[7]https://us-west-2.protection.sophos.com?...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

References

Visible links
1. https://us-west-2.protection.sophos.com/...
2. mailto:[Hamilton City Council request email]
3. https://hamilton.govt.nz/
4. mailto:[FOI #22308 email]
5. mailto:[Hamilton City Council request email]
6. https://us-west-2.protection.sophos.com/...
7. https://us-west-2.protection.sophos.com/...

hide quoted sections

Kia Ora,

 

I refer to your official information request below. Hamilton City Council
are requesting a clarification around your request.

 

Further clarification required:

The Hamilton City Council are willing to provide a response to your
request. However, to ensure we are providing you with the best response,
are you able to please clarify:

 

o An approximate time of the accident
o Details of the vehicle/s involved
o Any other identifying details

 

As it stands, your request would require substantial collation in order to
provide the footage requested and could fall within our Fees and Charges
schedule which can be viewed [1]here.

Can you please respond to the Official Information team via this email
address regarding this clarification by 13 April 2023.

Please note, under [2]section 13 (7) and (8) of the Local Government
Official Information and Meetings Act 1987 (LGOIMA) – our deadline date
will be extended from the date that you reply to this request for
clarification.

 

In addition, we must advise that we have not yet received a request
directly from Police or Insurance in relation to this matter. Without a
request from either, we are not able to release any footage. We remind you
that all footage is overwritten after 30 days.

 

You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
[3]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

Kind Regards,

 

Tatiyana

Official Information Team

Governance & Assurance Unit | People and Organisational Performance

Email: [4][Hamilton City Council request email]

 

 

Hamilton City Council | Private Bag 3010 | Hamilton 3240 | [5]Hamilton
City Council

 

This email and any attachments are strictly confidential and may contain
privileged information. If you are not the intended recipient please
delete the message and notify the sender. You should not read, copy, use,
change, alter, disclose or deal in any manner whatsoever with this email
or its attachments without written authorisation from the originating
sender. Hamilton City Council does not accept any liability whatsoever in
connection with this email and any attachments including in connection
with computer viruses, data corruption, delay, interruption, unauthorised
access or unauthorised amendment. Unless expressly stated to the contrary
the content of this email, or any attachment, shall not be considered as
creating any binding legal obligation upon Hamilton City Council. Any
views expressed in this message are those of the individual sender and may
not necessarily reflect the views of Hamilton City Council.

 

 

-----Original Message-----
From: kelly <[FOI #22308 email]>
Sent: Tuesday, 28 March 2023 9:12 pm
To: Official Information <[Hamilton City Council request email]>
Subject: [Mass email/Possible SPAM] Official Information request -
Requesting Road Camera Footage

 

Dear Hamilton City Council,

 

I would like to request to see road camera footage of the Galloway st/
Thermal Explorer highway Cobham drive double roundabout from the 15th of
March 2023. I was going through the roundabout from Cambridge side,
entering to turn right onto Galloway Street, on the inside lane of the
roundabout when the car on the outer lane crossed over into my lane. Not
knowing of the danger of cutting into the inside lane before exiting the
roundabout. The car collided with my car as I tried to avoid the collision
by moving slightly onto the edge of the roundabout.

 

The left front side of my car is damaged from the accident and I want to
desperately claim insurance to repair, but I was not able to catch the car
details from the driver because of heading in different directions exiting
the roundabout and due to it being so busy at the time.

 

If I could anyway be able to retrieve the details of the car that hit me
to contact for the insurance protocols for my car, that would be very very
much appreciated.

 

I will be able to provide the date and time for the footage if it can be
retrieved.

 

Yours faithfully,

 

kelly

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[6][FOI #22308 email]

 

Is [7][Hamilton City Council request email] the wrong address for Official
Information requests to Hamilton City Council? If so, please contact us
using this form:

[8]https://us-west-2.protection.sophos.com?...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://us-west-2.protection.sophos.com?...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

References

Visible links
1. https://hamilton.govt.nz/your-council/fe...
2. https://www.legislation.govt.nz/act/publ...
3. http://www.ombudsman.parliament.nz/
4. mailto:[Hamilton City Council request email]
5. https://hamilton.govt.nz/
6. mailto:[FOI #22308 email]
7. mailto:[Hamilton City Council request email]
8. https://us-west-2.protection.sophos.com/...
9. https://us-west-2.protection.sophos.com/...

hide quoted sections

Kia ora Kelly,

 

I am writing to follow up with our correspondence below.

 

Please respond as soon as possible with the clarification requested below
so that we may progress your request.

 

You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

Kind Regards,

 

Tatiyana

Official Information Team

Governance & Assurance Unit | People and Organisational Performance

Email: [2][Hamilton City Council request email]

 

 

Hamilton City Council | Private Bag 3010 | Hamilton 3240 | [3]Hamilton
City Council

 

This email and any attachments are strictly confidential and may contain
privileged information. If you are not the intended recipient please
delete the message and notify the sender. You should not read, copy, use,
change, alter, disclose or deal in any manner whatsoever with this email
or its attachments without written authorisation from the originating
sender. Hamilton City Council does not accept any liability whatsoever in
connection with this email and any attachments including in connection
with computer viruses, data corruption, delay, interruption, unauthorised
access or unauthorised amendment. Unless expressly stated to the contrary
the content of this email, or any attachment, shall not be considered as
creating any binding legal obligation upon Hamilton City Council. Any
views expressed in this message are those of the individual sender and may
not necessarily reflect the views of Hamilton City Council.

 

From: Official Information <[Hamilton City Council request email]>
Sent: Wednesday, 5 April 2023 2:41 pm
To: kelly <[FOI #22308 email]>
Cc: Official Information <[Hamilton City Council request email]>
Subject: Clarification Required - LGOIMA 317135 - Kelly - CCTV Footage of
the Galloway st/ Thermal Explorer highway Cobham drive double roundabout

 

Kia Ora,

 

I refer to your official information request below. Hamilton City Council
are requesting a clarification around your request.

 

Further clarification required:

The Hamilton City Council are willing to provide a response to your
request. However, to ensure we are providing you with the best response,
are you able to please clarify:

 

o An approximate time of the accident
o Details of the vehicle/s involved
o Any other identifying details

 

As it stands, your request would require substantial collation in order to
provide the footage requested and could fall within our Fees and Charges
schedule which can be viewed [4]here.

Can you please respond to the Official Information team via this email
address regarding this clarification by 13 April 2023.

Please note, under [5]section 13 (7) and (8) of the Local Government
Official Information and Meetings Act 1987 (LGOIMA) – our deadline date
will be extended from the date that you reply to this request for
clarification.

 

In addition, we must advise that we have not yet received a request
directly from Police or Insurance in relation to this matter. Without a
request from either, we are not able to release any footage. We remind you
that all footage is overwritten after 30 days.

 

You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
[6]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

Kind Regards,

 

Tatiyana

Official Information Team

Governance & Assurance Unit | People and Organisational Performance

Email: [7][Hamilton City Council request email]

 

 

Hamilton City Council | Private Bag 3010 | Hamilton 3240 | [8]Hamilton
City Council

 

This email and any attachments are strictly confidential and may contain
privileged information. If you are not the intended recipient please
delete the message and notify the sender. You should not read, copy, use,
change, alter, disclose or deal in any manner whatsoever with this email
or its attachments without written authorisation from the originating
sender. Hamilton City Council does not accept any liability whatsoever in
connection with this email and any attachments including in connection
with computer viruses, data corruption, delay, interruption, unauthorised
access or unauthorised amendment. Unless expressly stated to the contrary
the content of this email, or any attachment, shall not be considered as
creating any binding legal obligation upon Hamilton City Council. Any
views expressed in this message are those of the individual sender and may
not necessarily reflect the views of Hamilton City Council.

 

 

-----Original Message-----
From: kelly <[9][FOI #22308 email]>
Sent: Tuesday, 28 March 2023 9:12 pm
To: Official Information <[10][Hamilton City Council request email]>
Subject: [Mass email/Possible SPAM] Official Information request -
Requesting Road Camera Footage

 

Dear Hamilton City Council,

 

I would like to request to see road camera footage of the Galloway st/
Thermal Explorer highway Cobham drive double roundabout from the 15th of
March 2023. I was going through the roundabout from Cambridge side,
entering to turn right onto Galloway Street, on the inside lane of the
roundabout when the car on the outer lane crossed over into my lane. Not
knowing of the danger of cutting into the inside lane before exiting the
roundabout. The car collided with my car as I tried to avoid the collision
by moving slightly onto the edge of the roundabout.

 

The left front side of my car is damaged from the accident and I want to
desperately claim insurance to repair, but I was not able to catch the car
details from the driver because of heading in different directions exiting
the roundabout and due to it being so busy at the time.

 

If I could anyway be able to retrieve the details of the car that hit me
to contact for the insurance protocols for my car, that would be very very
much appreciated.

 

I will be able to provide the date and time for the footage if it can be
retrieved.

 

Yours faithfully,

 

kelly

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[11][FOI #22308 email]

 

Is [12][Hamilton City Council request email] the wrong address for Official
Information requests to Hamilton City Council? If so, please contact us
using this form:

[13]https://us-west-2.protection.sophos.com?...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[14]https://us-west-2.protection.sophos.com?...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

References

Visible links
1. http://www.ombudsman.parliament.nz/
2. mailto:[Hamilton City Council request email]
3. https://hamilton.govt.nz/
4. https://hamilton.govt.nz/your-council/fe...
5. https://www.legislation.govt.nz/act/publ...
6. http://www.ombudsman.parliament.nz/
7. mailto:[Hamilton City Council request email]
8. https://hamilton.govt.nz/
9. mailto:[FOI #22308 email]
10. mailto:[Hamilton City Council request email]
11. mailto:[FOI #22308 email]
12. mailto:[Hamilton City Council request email]
13. https://us-west-2.protection.sophos.com/...
14. https://us-west-2.protection.sophos.com/...

hide quoted sections