Dear Department of Internal Affairs,

Could you please elaborate on the system logic applied to the submitted application in order to clarify and understand the automated process?
In the event that an application does not pass the automatic check, why have the applicants not provided any feedback?

Providing applicants with the chance to update any missing documents or pictures that do not match the record when an application fails an automatic check can greatly improve their chances of success.

Regularly providing feedback and opportunities for improvement can significantly reduce the number of unsuccessful applications. As the DIA system logic runs weekly, applicants can take advantage of this by providing missing information and receiving feedback, ultimately increasing their chances of passing the automated system.

Processes are created for the purpose of convenience and efficiency. Over time, the system's logic should be improved as it encounters different scenarios.

Yours faithfully,

Engr

Dear SDO Official Correspondence,

What is the oldest unassigned application waiting to be assessed by the Submitted date and Workstream?

Yours sincerely,

EngNZ

Dear SDO Official Correspondence,

The table provides a breakdown of responses being provided by the Department of Internal Affairs in regard to the oldest unassigned application waiting to be assessed by the submitted date and workstream. There are a few anomalies in the data provided.

"Date application was received by the Department by Workstreams"
The letter
responded 1 2 3 4 5 6
28/04/2023 Mar-2 Apr-22 Apr-23 Mar-23 Dec-22 Feb-23
12/05/2023 24/03/2022 6/02/2022 25/04/2023 16/03/2023 13/02/2023 10/02/2023
3/07/2023 9/04/2022 4/10/2022 17/06/2023 5/04/2023 1/05/2023 5/05/2023
3/08/2023 15/04/2022 15/11/2022 8/04/2023 19/04/2023 2/11/2023 30/11/2022

Could you kindly gather the information again and provide precise data to aid comprehension?
For reference, please find below the link of the data provided.
Letter responded on16 August 2023 https://fyi.org.nz/request/23208/respons...
The letter was responded on 19 July 2023
https://fyi.org.nz/request/23206/respons...
The letter was responded on 31 May 2023
https://fyi.org.nz/request/22667/respons...
The letter was responded on 04 May 2023
https://fyi.org.nz/request/22535/respons...

Yours sincerely,

EngNZ