In Confidence
Dear C.A.
 
Thank you for contacting Public Trust.
 
Your email has been received by the Contact Centre and forwarded to our
Privacy team.
 
If you require further assistance, please email us at
[Public Trust request email] or call 0800 371 471 (+64 3 977 7956 from
overseas).  We are available Monday to Friday, 8.00am to 5.30pm, to answer
your calls and email enquiries.  
 
Regards

Barbara
Customer Service Representative
 
Public Trust
 
 
Private Bag 5902 Wellington  
Tel: 03 977 7911
Toll Free: 0800 371 471
[1]www.publictrust.co.nz

 
The information contained in this communication (including any attachment)
is confidential. If you are not 
the intended recipient, please destroy this communication. Any views
expressed in this communication are not 
necessarily the views of Public Trust. No representation is made that this
communication is free of error, virus or 
interference.
  
Please consider the environment before printing this e-mail.  

(Name)
Customer Service Representative
 
Public Trust
 
 
Private Bag 5902 Wellington  
Tel: 03 977 7911
Toll Free: 0800 371 471
[2]www.publictrust.co.nz

 
The information contained in this communication (including any attachment)
is confidential. If you are not 
the intended recipient, please destroy this communication. Any views
expressed in this communication are not 
necessarily the views of Public Trust. No representation is made that this
communication is free of error, virus or 
interference.
  
Please consider the environment before printing this e-mail.  

On Tue, 12 Sep at 8:29 AM , C Lane
<[FOI #24109 email]> wrote:
Dear Public Trust,

I would like to know what process has to be taken by public trust to
verify mental capacity of donors signing EPOAs via public trust in-order
for that EPOA to be valid/processed/completed.

Can some one (a donor) sign an EPOA if not mentally capable, eg which
can't read fully or write fully? Which is a brain injured person which
can't under documentation?

What type of document would such person mentioned above be entitled to
if not an EPOA?

What process/measures does public trust have to take in-order to
complete signing of an EPOA of a donor with a brain injury which has
obvious signs of brain damage.

Yours faithfully,

C.A

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #24109 email]

Is [Public Trust request email] the wrong address for Official Information
requests to Public Trust? If so, please contact us using this form:
[3]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
[4]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

30121:2585671

References

Visible links
1. http://www.publictrust.co.nz/
2. http://www.publictrust.co.nz/
3. https://fyi.org.nz/change_request/new?bo...
4. https://fyi.org.nz/help/officers

hide quoted sections

 

To Whom It May Concern,

 

We acknowledge receipt of your official information request dated, 12
September 2023 for information about:

 

 1. What process has to be taken by Public Trust to verify mental capacity
of donors signing EPOAs via Public Trust in-order for that EPOA to be
valid/processed/completed?

 

 2. Whether someone (a donor) sign an EPOA if not mentally capable, e.g.
can't read or write? Is a brain injured person who can't under
documentation?

 

 3. What type of document would such person mentioned above be entitled to
if not an EPOA?

 

 4. What process/measures does Public Trust have to take in-order to
complete signing of an EPOA of a donor with a brain injury, who has
obvious signs of brain damage?

 

We will endeavour to respond to your request as soon as possible and in
any event no later than 10 October 2023, being 20 working days after the
day your request was received. If we are unable to respond to your request
by then, we will notify you of an extension of that timeframe.

 

Regards,

Kelly Reuben
Solicitor (Corporate) [1][IMG]
-------------------------------------------------------------------------
Public Trust
SAP Tower, Level 16, 151 Queen Street, Auckland
CBD

Private Bag 5902 Wellington
Tel: 09 520 7258
Toll Free: 0800 371 471
[2]www.publictrust.co.nz [3]Facebook  [4]LinkedIn

 

 

From: Public Trust Info <[Public Trust request email]>
Sent: Tuesday, September 12, 2023 11:09 AM
To: Privacy <[email address]>
Subject: [External] Fwd: [External] Official Information request - I would
like information about Public Trust EPOA processes

 

In Confidence

Hi Privacy team,

 

The following e-mail has been received. OIA request.

 

Our agreed commitment to the customer is that they will be responded to
within one business day from receiving the original message.

 

Regards

Barbara
Customer Service Representative
 
Public Trust
 
 
Private Bag 5902 Wellington  
Tel: 03 977 7911
Toll Free: 0800 371 471
[5]www.publictrust.co.nz

 

The information contained in this communication (including any attachment)
is confidential. If you are not 

the intended recipient, please destroy this communication. Any views
expressed in this communication are not 

necessarily the views of Public Trust. No representation is made that this
communication is free of error, virus or 

interference.
  

Please consider the environment before printing this e-mail.  

 

On Tue, 12 Sep at 8:29 AM , C Lane
<[6][FOI #24109 email]> wrote:

Dear Public Trust,

I would like to know what process has to be taken by public trust to
verify mental capacity of donors signing EPOAs via public trust in-order
for that EPOA to be valid/processed/completed.

Can some one (a donor) sign an EPOA if not mentally capable, eg which
can't read fully or write fully? Which is a brain injured person which
can't under documentation?

What type of document would such person mentioned above be entitled to
if not an EPOA?

What process/measures does public trust have to take in-order to
complete signing of an EPOA of a donor with a brain injury which has
obvious signs of brain damage.

Yours faithfully,

C.A

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[7][FOI #24109 email]

Is [8][Public Trust request email] the wrong address for Official Information
requests to Public Trust? If so, please contact us using this form:
[9]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
[10]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

30121:2585671

The information contained in this communication (including any attachment)
is confidential. If you are not the intended recipient you must not read,
use, distribute or copy the contents of this email or its attachments. If
you received this email in error, please notify us immediately and delete
the email and all attachments. Any views expressed in this communication
are not necessarily the views of Public Trust. No representation is made
that this communication is free of error, virus or interference.
Please consider the environment before printing this e-mail.

References

Visible links
1. http://www.publictrust.co.nz/
2. http://www.publictrust.co.nz/
3. https://www.facebook.com/publictrustnz
4. https://www.linkedin.com/company/39615
5. http://www.publictrust.co.nz/
6. mailto:[FOI #24109 email]
7. mailto:[FOI #24109 email]
8. mailto:[Public Trust request email]
9. https://fyi.org.nz/change_request/new?bo...
10. https://fyi.org.nz/help/officers

hide quoted sections

 

To Whom It May Concern,

 

Please find attached our response to your request for information under
the Official Information Act 1982.

 

Regards,

Kelly Reuben
Solicitor (Corporate) [1][IMG]
-------------------------------------------------------------------------
Public Trust
SAP Tower, Level 16, 151 Queen Street, Auckland
CBD

Private Bag 5902 Wellington
Tel: 09 520 7258
Toll Free: 0800 371 471
[2]www.publictrust.co.nz [3]Facebook  [4]LinkedIn

 

 

 

On Tue, 12 Sep at 8:29 AM , C Lane
<[5][FYI request #24109 email]> wrote:

Dear Public Trust,

I would like to know what process has to be taken by public trust to
verify mental capacity of donors signing EPOAs via public trust in-order
for that EPOA to be valid/processed/completed.

Can some one (a donor) sign an EPOA if not mentally capable, eg which
can't read fully or write fully? Which is a brain injured person which
can't under documentation?

What type of document would such person mentioned above be entitled to
if not an EPOA?

What process/measures does public trust have to take in-order to
complete signing of an EPOA of a donor with a brain injury which has
obvious signs of brain damage.

Yours faithfully,

C.A

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[6][FYI request #24109 email]

Is [7][Public Trust request email] the wrong address for Official Information
requests to Public Trust? If so, please contact us using this form:
[8]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
[9]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

30121:2585671

The information contained in this communication (including any attachment)
is confidential. If you are not the intended recipient you must not read,
use, distribute or copy the contents of this email or its attachments. If
you received this email in error, please notify us immediately and delete
the email and all attachments. Any views expressed in this communication
are not necessarily the views of Public Trust. No representation is made
that this communication is free of error, virus or interference.
Please consider the environment before printing this e-mail.

References

Visible links
1. http://www.publictrust.co.nz/
2. http://www.publictrust.co.nz/
3. https://www.facebook.com/publictrustnz
4. https://www.linkedin.com/company/39615
5. mailto:[FYI request #24109 email]
6. mailto:[FYI request #24109 email]
7. mailto:[Public Trust request email]
8. https://fyi.org.nz/change_request/new?bo...
9. https://fyi.org.nz/help/officers

hide quoted sections