Kia ora Carl

Thank you for your email dated 9 January requesting information about water leaks.

Our team will manage your request under the Local Government Official Information and Meetings Act 1987.

Please note the period 20 December 2023 to 10 January 2024 inclusive is not considered working days. The 20 working days allowed for your response will be on hold over this period and will continue again from 10 January. As a result, we will respond as soon as possible but no later than 9 February (also taking Wellington Anniversary day into account).

The reference number for your request is IRC-5845.

Please contact us if you have any further questions.

The Assurance Team
Email: [email address]
Wellington City Council | W Wellington.govt.nz | |

The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

-----Original Message-----
From: Carl Wiggin <[FOI #25360 email]>
Sent: Tuesday, 9 January 2024 11:46 am
To: BUS: Assurance <[email address]>
Subject: Official Information request - Data about water leaks

Dear Wellington City Council,

Can you please share all statistics about water leaks. Of interest are trends over time.

Number of known leaks / open tickets.
Number of leaks fixed per day/week/month.
Average cost per leak.
Average time to resolve leak.

Any other data you think might be relevant to the public understanding of the issue and the progress of fixing the issue.

I would like data going back 5 years if possible.

Yours faithfully,

Carl Wiggin

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #25360 email]

Is [Wellington City Council request email] the wrong address for Official Information requests to Wellington City Council? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections

Kia ora Carl

Thank you for your request made under the Local Government Official Information and Meetings Act 1987 (the Act), received 9 January.

Further to our previous email, this request is more closely connected to Wellington Water Limited (WWL), therefore we have transferred your request to WWL.

Wellington Water are a separate entity to Wellington City Council and their system is different to ours, as such they may hold more information around this issue that we would have on our records.
In these circumstances, we are required under section 12 of the Act to transfer your request and have done so.

Someone from Wellington Water will be in touch in due course around this. WWL can also be contacted directly on: [email address]

Right of review
If you are not satisfied with the Council's response, you may request the Office of the Ombudsman to investigate the Council's decision. Further information is available on the Ombudsman website, http://www.ombudsman.parliament.nz/.

Thank you again for your request, if you have any questions, please feel free to contact us.

Kind regards,

The Assurance Team
Email: [email address]
Wellington City Council | W Wellington.govt.nz | |

The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

-----Original Message-----
From: BUS: Assurance <[email address]>
Sent: Tuesday, 9 January 2024 3:26 pm
To: Carl Wiggin <[FOI #25360 email]>
Cc: BUS: Assurance <[email address]>
Subject: RE: Official Information request - Data about water leaks

Kia ora Carl

Thank you for your email dated 9 January requesting information about water leaks.

Our team will manage your request under the Local Government Official Information and Meetings Act 1987.

Please note the period 20 December 2023 to 10 January 2024 inclusive is not considered working days. The 20 working days allowed for your response will be on hold over this period and will continue again from 10 January. As a result, we will respond as soon as possible but no later than 9 February (also taking Wellington Anniversary day into account).

The reference number for your request is IRC-5845.

Please contact us if you have any further questions.

The Assurance Team
Email: [email address]
Wellington City Council | W Wellington.govt.nz | |

The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

-----Original Message-----
From: Carl Wiggin <[FOI #25360 email]>
Sent: Tuesday, 9 January 2024 11:46 am
To: BUS: Assurance <[email address]>
Subject: Official Information request - Data about water leaks

Dear Wellington City Council,

Can you please share all statistics about water leaks. Of interest are trends over time.

Number of known leaks / open tickets.
Number of leaks fixed per day/week/month.
Average cost per leak.
Average time to resolve leak.

Any other data you think might be relevant to the public understanding of the issue and the progress of fixing the issue.

I would like data going back 5 years if possible.

Yours faithfully,

Carl Wiggin

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #25360 email]

Is [Wellington City Council request email] the wrong address for Official Information requests to Wellington City Council? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections

Kia ora Carl,

Official information request regarding water leaks.

Thank you for sending through this request, dated Tuesday 9 January 2024.
Today, Thursday 11 January 2024, Wellington City Council transferred your
request to us in full.

To ensure we respond to your request accurately, we ask that you clarify
for us ‘Average cost per leak’. By this, do you mean the average cost to
repair a leak?

We would appreciate if you could provide your clarifications in writing by
emailing [1][email address]. Alternatively, if
you would prefer to clarify your request verbally, please call me during
business hours on 04 912 4400. If you do not wish to clarify your request,
we ask that confirm this to us in writing by emailing the official
information address above.

Please note that any clarification or amendment of a request is considered
to be a new request, in accordance with [2]Section 13(7) of the Local
Government Official Information and Meetings Act 1987.

Ngâ mihi nui

Liam

 

Liam Davies (he/him)

Governance Coordinator  - Business Services

 
[3]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
[4]www.wellingtonwater.co.nz

 
Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington
city councils, South Wairarapa District Council and Greater Wellington
Regional Council. We manage their drinking water, wastewater and
stormwater services.

 

 

References

Visible links
1. mailto:[email address]
2. https://www.legislation.govt.nz/act/publ...
4. Wellington Water Website
http://www.wellingtonwater.co.nz/

Kia ora Carl,

 

I hope all is well.

 

I am just following up on the below email.

 

Ngâ mihi nui,

 

Liam

 

Liam Davies (he/him)

Governance Coordinator  - Business Services

 
[1]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
[2]www.wellingtonwater.co.nz

 
Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington
city councils, South Wairarapa District Council and Greater Wellington
Regional Council. We manage their drinking water, wastewater and
stormwater services.

 

 

From: Official Information <[email address]>
Sent: Thursday, January 11, 2024 2:19 PM
To: [FOI #25360 email]
Cc: Official Information <[email address]>
Subject: Acknowledgement and Clarification of Receipt - OIA IRO-566

 

Kia ora Carl,

Official information request regarding water leaks.

Thank you for sending through this request, dated Tuesday 9 January 2024.
Today, Thursday 11 January 2024, Wellington City Council transferred your
request to us in full.

To ensure we respond to your request accurately, we ask that you clarify
for us ‘Average cost per leak’. By this, do you mean the average cost to
repair a leak?

We would appreciate if you could provide your clarifications in writing by
emailing [3][email address]. Alternatively, if
you would prefer to clarify your request verbally, please call me during
business hours on 04 912 4400. If you do not wish to clarify your request,
we ask that confirm this to us in writing by emailing the official
information address above.

Please note that any clarification or amendment of a request is considered
to be a new request, in accordance with [4]Section 13(7) of the Local
Government Official Information and Meetings Act 1987.

Ngâ mihi nui

Liam

 

Liam Davies (he/him)

Governance Coordinator  - Business Services

 
[5]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
[6]www.wellingtonwater.co.nz

 
Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington
city councils, South Wairarapa District Council and Greater Wellington
Regional Council. We manage their drinking water, wastewater and
stormwater services.

 

 

References

Visible links
2. Wellington Water Website
http://www.wellingtonwater.co.nz/
3. mailto:[email address]
4. https://www.legislation.govt.nz/act/publ...
6. Wellington Water Website
http://www.wellingtonwater.co.nz/

Kia ora Carl,

Official information request regarding water leaks.

Please see our extension notice for your request.

 

To follow up on the below thread, and to ensure we respond to your request
accurately, we ask that you clarify for us ‘Average cost per leak’. By
this, do you mean the average cost to repair a leak?

 

Ngâ mihi nui,

 

Liam

 

Liam Davies (he/him)

Governance Coordinator  - Business Services

 
[1]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
[2]www.wellingtonwater.co.nz

 
Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington
city councils, South Wairarapa District Council and Greater Wellington
Regional Council. We manage their drinking water, wastewater and
stormwater services.

 

 

From: Official Information <[email address]>
Sent: Friday, February 2, 2024 6:20 PM
To: [FOI #25360 email]
Cc: Official Information <[email address]>
Subject: RE: Acknowledgement and Clarification of Receipt - OIA IRO-566

 

Kia ora Carl,

 

I hope all is well.

 

I am just following up on the below email.

 

Ngâ mihi nui,

 

Liam

 

Liam Davies (he/him)

Governance Coordinator  - Business Services

 
[3]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
[4]www.wellingtonwater.co.nz

 
Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington
city councils, South Wairarapa District Council and Greater Wellington
Regional Council. We manage their drinking water, wastewater and
stormwater services.

 

 

From: Official Information <[5][email address]>
Sent: Thursday, January 11, 2024 2:19 PM
To: [6][FOI #25360 email]
Cc: Official Information <[7][email address]>
Subject: Acknowledgement and Clarification of Receipt - OIA IRO-566

 

Kia ora Carl,

Official information request regarding water leaks.

Thank you for sending through this request, dated Tuesday 9 January 2024.
Today, Thursday 11 January 2024, Wellington City Council transferred your
request to us in full.

To ensure we respond to your request accurately, we ask that you clarify
for us ‘Average cost per leak’. By this, do you mean the average cost to
repair a leak?

We would appreciate if you could provide your clarifications in writing by
emailing [8][email address]. Alternatively, if
you would prefer to clarify your request verbally, please call me during
business hours on 04 912 4400. If you do not wish to clarify your request,
we ask that confirm this to us in writing by emailing the official
information address above.

Please note that any clarification or amendment of a request is considered
to be a new request, in accordance with [9]Section 13(7) of the Local
Government Official Information and Meetings Act 1987.

Ngâ mihi nui

Liam

 

Liam Davies (he/him)

Governance Coordinator  - Business Services

 
[10]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
[11]www.wellingtonwater.co.nz

 
Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington
city councils, South Wairarapa District Council and Greater Wellington
Regional Council. We manage their drinking water, wastewater and
stormwater services.

 

 

References

Visible links
2. Wellington Water Website
http://www.wellingtonwater.co.nz/
4. Wellington Water Website
http://www.wellingtonwater.co.nz/
5. mailto:[email address]
6. mailto:[FOI #25360 email]
7. mailto:[email address]
8. mailto:[email address]
9. https://www.legislation.govt.nz/act/publ...
11. Wellington Water Website
http://www.wellingtonwater.co.nz/

Kia ora Carl,

 

Just following up with you on the need to clarify part of your request as
per the below thread. See our clarification request copied again, in turn.

 

To ensure we respond to your request accurately, we ask that you clarify
for us ‘Average cost per leak’. By this, do you mean the average cost to
repair a leak?

We would appreciate if you could provide your clarifications in writing by
emailing [1][email address]. Alternatively, if
you would prefer to clarify your request verbally, please call me during
business hours on 04 912 4400. If you do not wish to clarify your request,
we ask that confirm this to us in writing by emailing the official
information address above.

Please note that any clarification or amendment of a request is considered
to be a new request, in accordance with [2]Section 13(7) of the Local
Government Official Information and Meetings Act 1987.

Ngâ mihi nui,

 

Liam

 

Liam Davies (he/him)

Governance Coordinator  - Business Services

 
[3]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
[4]www.wellingtonwater.co.nz

 
Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington
city councils, South Wairarapa District Council and Greater Wellington
Regional Council. We manage their drinking water, wastewater and
stormwater services.

 

 

From: Official Information <[email address]>
Sent: Monday, February 12, 2024 2:16 PM
To: [FOI #25360 email]
Cc: Official Information <[email address]>
Subject: Extension Notice - OIA IRO-566

 

Kia ora Carl,

Official information request regarding water leaks.

Please see our extension notice for your request.

 

To follow up on the below thread, and to ensure we respond to your request
accurately, we ask that you clarify for us ‘Average cost per leak’. By
this, do you mean the average cost to repair a leak?

 

Ngâ mihi nui,

 

Liam

 

Liam Davies (he/him)

Governance Coordinator  - Business Services

 
[5]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
[6]www.wellingtonwater.co.nz

 
Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington
city councils, South Wairarapa District Council and Greater Wellington
Regional Council. We manage their drinking water, wastewater and
stormwater services.

 

 

From: Official Information <[7][email address]>
Sent: Friday, February 2, 2024 6:20 PM
To: [8][FOI #25360 email]
Cc: Official Information <[9][email address]>
Subject: RE: Acknowledgement and Clarification of Receipt - OIA IRO-566

 

Kia ora Carl,

 

I hope all is well.

 

I am just following up on the below email.

 

Ngâ mihi nui,

 

Liam

 

Liam Davies (he/him)

Governance Coordinator  - Business Services

 
[10]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
[11]www.wellingtonwater.co.nz

 
Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington
city councils, South Wairarapa District Council and Greater Wellington
Regional Council. We manage their drinking water, wastewater and
stormwater services.

 

 

From: Official Information
<[12][email address]>
Sent: Thursday, January 11, 2024 2:19 PM
To: [13][FOI #25360 email]
Cc: Official Information <[14][email address]>
Subject: Acknowledgement and Clarification of Receipt - OIA IRO-566

 

Kia ora Carl,

Official information request regarding water leaks.

Thank you for sending through this request, dated Tuesday 9 January 2024.
Today, Thursday 11 January 2024, Wellington City Council transferred your
request to us in full.

To ensure we respond to your request accurately, we ask that you clarify
for us ‘Average cost per leak’. By this, do you mean the average cost to
repair a leak?

We would appreciate if you could provide your clarifications in writing by
emailing [15][email address]. Alternatively, if
you would prefer to clarify your request verbally, please call me during
business hours on 04 912 4400. If you do not wish to clarify your request,
we ask that confirm this to us in writing by emailing the official
information address above.

Please note that any clarification or amendment of a request is considered
to be a new request, in accordance with [16]Section 13(7) of the Local
Government Official Information and Meetings Act 1987.

Ngâ mihi nui

Liam

 

Liam Davies (he/him)

Governance Coordinator  - Business Services

 
[17]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
[18]www.wellingtonwater.co.nz

 
Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington
city councils, South Wairarapa District Council and Greater Wellington
Regional Council. We manage their drinking water, wastewater and
stormwater services.

 

 

References

Visible links
1. mailto:[email address]
2. https://www.legislation.govt.nz/act/publ...
4. Wellington Water Website
http://www.wellingtonwater.co.nz/
6. Wellington Water Website
http://www.wellingtonwater.co.nz/
7. mailto:[email address]
8. mailto:[FOI #25360 email]
9. mailto:[email address]
11. Wellington Water Website
http://www.wellingtonwater.co.nz/
12. mailto:[email address]
13. mailto:[FOI #25360 email]
14. mailto:[email address]
15. mailto:[email address]
16. https://www.legislation.govt.nz/act/publ...
18. Wellington Water Website
http://www.wellingtonwater.co.nz/

Kia ora,
We have received your message and will be in touch in due course with an
acknowledgement to your request, as well as a date that you can expect to
receive a decision from us.
Ngā mihi nui,

Thank you Carl.

Liam

Liam Davies (he/him)
Governance Coordinator - Business Services

Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

-----Original Message-----
From: Carl Wiggin <[FOI #25360 email]>
Sent: Tuesday, February 27, 2024 6:58 PM
To: Official Information <[email address]>
Subject: Re: Extension Notice and follow up on clarification - OIA IRO-566

[You don't often get email from [FOI #25360 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Caution: This is an external email. Please take care when clicking links or opening attachments.

Dear Official Information,

Apologies for the late response.

To clarify the request, I am interested to know the average cost to fix/repair the leak.

Yours sincerely,

Carl Wiggin

-----Original Message-----

Kia ora Carl,

Just following up with you on the need to clarify part of your request as per the below thread. See our clarification request copied again, in turn.

To ensure we respond to your request accurately, we ask that you clarify for us 'Average cost per leak'. By this, do you mean the average cost to repair a leak?

We would appreciate if you could provide your clarifications in writing by emailing [1][email address]. Alternatively, if you would prefer to clarify your request verbally, please call me during business hours on 04 912 4400. If you do not wish to clarify your request, we ask that confirm this to us in writing by emailing the official information address above.

Please note that any clarification or amendment of a request is considered to be a new request, in accordance with [2]Section 13(7) of the Local Government Official Information and Meetings Act 1987.

Ngâ mihi nui,

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[3]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[4]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

From: Official Information <[email address]>
Sent: Monday, February 12, 2024 2:16 PM
To: [FOI #25360 email]
Cc: Official Information <[email address]>
Subject: Extension Notice - OIA IRO-566

Kia ora Carl,

Official information request regarding water leaks.

Please see our extension notice for your request.

To follow up on the below thread, and to ensure we respond to your request accurately, we ask that you clarify for us 'Average cost per leak'. By this, do you mean the average cost to repair a leak?

Ngâ mihi nui,

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[5]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[6]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

From: Official Information <[7][email address]>
Sent: Friday, February 2, 2024 6:20 PM
To: [8][FOI #25360 email]
Cc: Official Information <[9][email address]>
Subject: RE: Acknowledgement and Clarification of Receipt - OIA IRO-566

Kia ora Carl,

I hope all is well.

I am just following up on the below email.

Ngâ mihi nui,

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[10]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[11]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

From: Official Information
<[12][email address]>
Sent: Thursday, January 11, 2024 2:19 PM
To: [13][FOI #25360 email]
Cc: Official Information <[14][email address]>
Subject: Acknowledgement and Clarification of Receipt - OIA IRO-566

Kia ora Carl,

Official information request regarding water leaks.

Thank you for sending through this request, dated Tuesday 9 January 2024.
Today, Thursday 11 January 2024, Wellington City Council transferred your request to us in full.

To ensure we respond to your request accurately, we ask that you clarify for us 'Average cost per leak'. By this, do you mean the average cost to repair a leak?

We would appreciate if you could provide your clarifications in writing by emailing [15][email address]. Alternatively, if you would prefer to clarify your request verbally, please call me during business hours on 04 912 4400. If you do not wish to clarify your request, we ask that confirm this to us in writing by emailing the official information address above.

Please note that any clarification or amendment of a request is considered to be a new request, in accordance with [16]Section 13(7) of the Local Government Official Information and Meetings Act 1987.

Ngâ mihi nui

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[17]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[18]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

References

Visible links
1. mailto:[email address]
2. https://www.legislation.govt.nz/act/publ...
4. Wellington Water Website
http://www.wellingtonwater.co.nz/
6. Wellington Water Website
http://www.wellingtonwater.co.nz/
7. mailto:[email address]
8. mailto:[FOI #25360 email]
9. mailto:[email address]
11. Wellington Water Website
http://www.wellingtonwater.co.nz/
12. mailto:[email address]
13. mailto:[FOI #25360 email]
14. mailto:[email address]
15. mailto:[email address]
16. https://www.legislation.govt.nz/act/publ...
18. Wellington Water Website
http://www.wellingtonwater.co.nz/

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #25360 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections

Kia ora Carl,

I hope this email finds you well.

Please see our decision letter attached.

We will be in touch with you, in due course, with he information requested.

Ngā mihi nui,

Liam

Liam Davies (he/him)
Governance Coordinator - Business Services

Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

-----Original Message-----
From: Official Information <[email address]>
Sent: Thursday, February 29, 2024 10:57 AM
To: Carl Wiggin <[FYI request #25360 email]>
Cc: Official Information <[email address]>
Subject: RE: Extension Notice and follow up on clarification - OIA IRO-566

Thank you Carl.

Liam

Liam Davies (he/him)
Governance Coordinator - Business Services

Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

-----Original Message-----
From: Carl Wiggin <[FYI request #25360 email]>
Sent: Tuesday, February 27, 2024 6:58 PM
To: Official Information <[email address]>
Subject: Re: Extension Notice and follow up on clarification - OIA IRO-566

[You don't often get email from [FYI request #25360 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Caution: This is an external email. Please take care when clicking links or opening attachments.

Dear Official Information,

Apologies for the late response.

To clarify the request, I am interested to know the average cost to fix/repair the leak.

Yours sincerely,

Carl Wiggin

-----Original Message-----

Kia ora Carl,

Just following up with you on the need to clarify part of your request as per the below thread. See our clarification request copied again, in turn.

To ensure we respond to your request accurately, we ask that you clarify for us ‘Average cost per leak’. By this, do you mean the average cost to repair a leak?

We would appreciate if you could provide your clarifications in writing by emailing [1][email address]. Alternatively, if you would prefer to clarify your request verbally, please call me during business hours on 04 912 4400. If you do not wish to clarify your request, we ask that confirm this to us in writing by emailing the official information address above.

Please note that any clarification or amendment of a request is considered to be a new request, in accordance with [2]Section 13(7) of the Local Government Official Information and Meetings Act 1987.

Ngâ mihi nui,

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[3]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[4]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

From: Official Information <[email address]>
Sent: Monday, February 12, 2024 2:16 PM
To: [FOI #25360 email]
Cc: Official Information <[email address]>
Subject: Extension Notice - OIA IRO-566

Kia ora Carl,

Official information request regarding water leaks.

Please see our extension notice for your request.

To follow up on the below thread, and to ensure we respond to your request accurately, we ask that you clarify for us ‘Average cost per leak’. By this, do you mean the average cost to repair a leak?

Ngâ mihi nui,

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[5]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[6]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

From: Official Information <[7][email address]>
Sent: Friday, February 2, 2024 6:20 PM
To: [8][FOI #25360 email]
Cc: Official Information <[9][email address]>
Subject: RE: Acknowledgement and Clarification of Receipt - OIA IRO-566

Kia ora Carl,

I hope all is well.

I am just following up on the below email.

Ngâ mihi nui,

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[10]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[11]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

From: Official Information
<[12][email address]>
Sent: Thursday, January 11, 2024 2:19 PM
To: [13][FOI #25360 email]
Cc: Official Information <[14][email address]>
Subject: Acknowledgement and Clarification of Receipt - OIA IRO-566

Kia ora Carl,

Official information request regarding water leaks.

Thank you for sending through this request, dated Tuesday 9 January 2024.
Today, Thursday 11 January 2024, Wellington City Council transferred your request to us in full.

To ensure we respond to your request accurately, we ask that you clarify for us ‘Average cost per leak’. By this, do you mean the average cost to repair a leak?

We would appreciate if you could provide your clarifications in writing by emailing [15][email address]. Alternatively, if you would prefer to clarify your request verbally, please call me during business hours on 04 912 4400. If you do not wish to clarify your request, we ask that confirm this to us in writing by emailing the official information address above.

Please note that any clarification or amendment of a request is considered to be a new request, in accordance with [16]Section 13(7) of the Local Government Official Information and Meetings Act 1987.

Ngâ mihi nui

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[17]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[18]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

References

Visible links
1. mailto:[email address]
2. https://www.legislation.govt.nz/act/publ...
4. Wellington Water Website
http://www.wellingtonwater.co.nz/
6. Wellington Water Website
http://www.wellingtonwater.co.nz/
7. mailto:[email address]
8. mailto:[FOI #25360 email]
9. mailto:[email address]
11. Wellington Water Website
http://www.wellingtonwater.co.nz/
12. mailto:[email address]
13. mailto:[FOI #25360 email]
14. mailto:[email address]
15. mailto:[email address]
16. https://www.legislation.govt.nz/act/publ...
18. Wellington Water Website
http://www.wellingtonwater.co.nz/

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #25360 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections

Kia ora Carl,

In addition to your decision letter to you this morning, please see the data attached.

Ngā mihi nui,

Liam

Liam Davies (he/him)
Governance Coordinator - Business Services

Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045
Level 4, 25 Victoria Street, Petone, Lower Hutt
http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

-----Original Message-----
From: Official Information <[email address]>
Sent: Friday, March 8, 2024 9:18 AM
To: Carl Wiggin <[FOI #25360 email]>
Cc: Official Information <[email address]>
Subject: Response to OIA IRO-566

Kia ora Carl,

I hope this email finds you well.

Please see our decision letter attached.

We will be in touch with you, in due course, with he information requested.

Ngā mihi nui,

Liam

Liam Davies (he/him)
Governance Coordinator - Business Services

Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

-----Original Message-----
From: Official Information <[email address]>
Sent: Thursday, February 29, 2024 10:57 AM
To: Carl Wiggin <[FOI #25360 email]>
Cc: Official Information <[email address]>
Subject: RE: Extension Notice and follow up on clarification - OIA IRO-566

Thank you Carl.

Liam

Liam Davies (he/him)
Governance Coordinator - Business Services

Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

-----Original Message-----
From: Carl Wiggin <[FOI #25360 email]>
Sent: Tuesday, February 27, 2024 6:58 PM
To: Official Information <[email address]>
Subject: Re: Extension Notice and follow up on clarification - OIA IRO-566

[You don't often get email from [FOI #25360 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Caution: This is an external email. Please take care when clicking links or opening attachments.

Dear Official Information,

Apologies for the late response.

To clarify the request, I am interested to know the average cost to fix/repair the leak.

Yours sincerely,

Carl Wiggin

-----Original Message-----

Kia ora Carl,

Just following up with you on the need to clarify part of your request as per the below thread. See our clarification request copied again, in turn.

To ensure we respond to your request accurately, we ask that you clarify for us ‘Average cost per leak’. By this, do you mean the average cost to repair a leak?

We would appreciate if you could provide your clarifications in writing by emailing [1][email address]. Alternatively, if you would prefer to clarify your request verbally, please call me during business hours on 04 912 4400. If you do not wish to clarify your request, we ask that confirm this to us in writing by emailing the official information address above.

Please note that any clarification or amendment of a request is considered to be a new request, in accordance with [2]Section 13(7) of the Local Government Official Information and Meetings Act 1987.

Ngâ mihi nui,

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[3]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[4]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

From: Official Information <[email address]>
Sent: Monday, February 12, 2024 2:16 PM
To: [FOI #25360 email]
Cc: Official Information <[email address]>
Subject: Extension Notice - OIA IRO-566

Kia ora Carl,

Official information request regarding water leaks.

Please see our extension notice for your request.

To follow up on the below thread, and to ensure we respond to your request accurately, we ask that you clarify for us ‘Average cost per leak’. By this, do you mean the average cost to repair a leak?

Ngâ mihi nui,

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[5]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[6]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

From: Official Information <[7][email address]>
Sent: Friday, February 2, 2024 6:20 PM
To: [8][FOI #25360 email]
Cc: Official Information <[9][email address]>
Subject: RE: Acknowledgement and Clarification of Receipt - OIA IRO-566

Kia ora Carl,

I hope all is well.

I am just following up on the below email.

Ngâ mihi nui,

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[10]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[11]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

From: Official Information
<[12][email address]>
Sent: Thursday, January 11, 2024 2:19 PM
To: [13][FOI #25360 email]
Cc: Official Information <[14][email address]>
Subject: Acknowledgement and Clarification of Receipt - OIA IRO-566

Kia ora Carl,

Official information request regarding water leaks.

Thank you for sending through this request, dated Tuesday 9 January 2024.
Today, Thursday 11 January 2024, Wellington City Council transferred your request to us in full.

To ensure we respond to your request accurately, we ask that you clarify for us ‘Average cost per leak’. By this, do you mean the average cost to repair a leak?

We would appreciate if you could provide your clarifications in writing by emailing [15][email address]. Alternatively, if you would prefer to clarify your request verbally, please call me during business hours on 04 912 4400. If you do not wish to clarify your request, we ask that confirm this to us in writing by emailing the official information address above.

Please note that any clarification or amendment of a request is considered to be a new request, in accordance with [16]Section 13(7) of the Local Government Official Information and Meetings Act 1987.

Ngâ mihi nui

Liam

Liam Davies (he/him)

Governance Coordinator - Business Services

[17]Wellington Water
Tel 04 912 4400
Private Bag 39804, Wellington Mail Centre 5045 Level 4, 25 Victoria Street, Petone, Lower Hutt
[18]http://www.wellingtonwater.co.nz/

Wellington Water is owned by the Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council. We manage their drinking water, wastewater and stormwater services.

References

Visible links
1. mailto:[email address]
2. https://www.legislation.govt.nz/act/publ...
4. Wellington Water Website
http://www.wellingtonwater.co.nz/
6. Wellington Water Website
http://www.wellingtonwater.co.nz/
7. mailto:[email address]
8. mailto:[FOI #25360 email]
9. mailto:[email address]
11. Wellington Water Website
http://www.wellingtonwater.co.nz/
12. mailto:[email address]
13. mailto:[FOI #25360 email]
14. mailto:[email address]
15. mailto:[email address]
16. https://www.legislation.govt.nz/act/publ...
18. Wellington Water Website
http://www.wellingtonwater.co.nz/

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #25360 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections