ACC Aide Memoires: disputes, privacy, and advocacy
Anon made this Official Information request to Matt Doocey
The request was refused by Matt Doocey.
From: Anon
Dear Matt Doocey,
I am a NZ citizen. This is a request for the complete list of Aide Memoires that the Minister of ACC has received from ACC from 2012 to present.
This is also a specific request for all Aide Memoires which included the following topics:
(1) Advocacy,
(2) Navigation Services,
(3) Privacy,
(4) Complaints and resolution of disputes,
(5) ACC Reviews, and
(6) ACC Appeals.
Yours faithfully,
An
From: Matthew Doocey (MIN)
Matt Doocey
Please note that this acknowledgement is an automatically generated email.
Thank you for contacting Hon Matt Doocey, Minister for ACC, Minister for
Mental Health, Minister for Tourism and Hospitality, Minister for Youth,
Associate Minister of Health and Associate Minister of Transport.
Hon Matt Doocey considers all correspondence important and appreciates you
taking the time to write. As the Minister receives a large amount of
correspondence, it is not always possible to personally reply to all
emails.
o If your correspondence is diary related, requests will be processed
accordingly.
o If your correspondence requires a response, you can expect a response
in due course.
o If your correspondence relates to another Minister's portfolio, your
correspondence will be transferred to the appropriate Minister.
o If your correspondence expresses an opinion, it will be noted.
o If you have made a request for official information then this will be
managed in accordance with the provisions of the Official Information
Act 1982, which may include transfer to a more relevant Minister or
agency.
o If your request relates to media, it will be referred to the media
team.
o Latest information from the Beehive can be found
here: [1]https://www.beehive.govt.nz/
o If you are concerned about someone's wellbeing, you can call your
local mental health crisis team.
o A full list of numbers is available
here: [2]https://www.health.govt.nz/your-health/s...
Thank you for the taking the time to write.
Ngā mihi,
Office of Hon Matt Doocey
Minister for ACC | Minister for Mental Health | Minister for Tourism and
Hospitality | Minister for Youth | Associate Minister of Health |
Associate Minister of Transport.
Freepost: Private Bag 18 888 |Parliament Buildings |Wellington 6011
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2. https://www.health.govt.nz/your-health/s...
From: Matthew Doocey (MIN)
Matt Doocey
Dear An,
Transfer of request for official information, reference:
Thank you for your email asking for the following information under the Official Information Act 1982 (the Act):
1. The complete list of Aide Memoires that the Minister of ACC has received from ACC from 2012 to present
2. All aide memoires which include the following topics:
. Advocacy
. Navigation Services
. Privacy
. Complaints and resolution of disputes
. ACC Reviews
. ACC Appeals
This request is being transferred to ACC for response because the Minister understands this information is held by them or the information is more closely connected with their functions. This decision was made under section 14 of the Act.
Yours sincerely
Office of Hon Matt Doocey
Minister for ACC | Minister for Mental Health | Minister for Tourism and Hospitality | Minister for Youth |
Associate Minister of Health | Associate Minister of Transport
DDI: 04 817 6812
Email: [Matt Doocey request email] Website: www.Beehive,govt.nz
Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand
show quoted sections
From: Government Services
Kia ora Anon
Please find attached an extension letter for your official information
request dated 21 May 2024 (GOV-032533). If you have any questions about
this, you can contact us at this [1]address.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [2]here.
Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
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1. mailto:[email address]
2. https://get.adobe.com/nz/reader/
From: Government Services
Kia ora Anon
Please see the attached letter regarding your Official Information Act
request.
If you have any questions you can contact us at this [1]address. If you
are having trouble viewing the PDF, please ensure you have the latest
version of Adobe Acrobat Reader. To download this freeware please
click [2]here.
Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
1. mailto:[email address]
2. https://get.adobe.com/nz/reader/
From: Anon
Dear Government Services,
Your response to me is makes no sense. This request was transferred to you by the Minister, who was satisfied I had the legislative right to obtain this information.
I note you have tried this stunt before. Please refer to my response on to you on November 08, 2023 in GOV-028422. You may find it here. https://fyi.org.nz/request/24454-what-to...
You have already provided responses to my OIA requests. Thus, it is unreasonable and irrational to be asking for this information again, when you have already decided I am legally entitled to information held by ACC.
I again reiterate my point that ACC has a legislative requirement to respect my privacy (right 7 of the Code).
Yours sincerely,
An
From: Government Services
Kia ora,
Thank you for contacting ACC’s Government Services inbox.
If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.
The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.
For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.
If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].
For personal information requests or privacy matters,
please visit [3]Request for personal information (acc.co.nz).
For general queries, please visit: [4]Contact us (acc.co.nz).
Ngâ mihi,
Government Services
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
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1. https://www.ombudsman.parliament.nz/
2. mailto:[email address]
3. https://www.acc.co.nz/contact/request-fo...
4. https://www.acc.co.nz/contact/
5. http://www.acc.co.nz/
http://www.acc.co.nz/
From: Government Services
Kia ora Anon
Please find attached a letter in response to your below email.
If you have any questions about the response you can contact us at this
[1]address.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [2]here.
Ngā mihi
Christopher Johnston (he/him)
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
------------------- Original Message
show quoted sections
Please use this email address for all replies to this request:
[FOI #26891 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://aus01.safelinks.protection.outlo...
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
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Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
1. mailto:[email address]
2. https://get.adobe.com/nz/reader/
3. https://fyi.org.nz/request/24454-what-to...
4. mailto:[email
5. https://get.adobe.com/nz/reader/
6. https://fyi.org.nz/help/officers
From: Government Services
Kia ora Anon
Please find attached our response to your official information request
dated 21 May 2024. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
1. mailto:[email address]
2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/
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