Kia ora Chloe,
 
Auckland Transport (AT) acknowledges receipt of your request for official
information dated 30^th of August 2024 in relation to the cost of Mount
Albert Bridge upgrade and removal of Lloyd avenue crossing.
 
We hope to respond to your request as soon as possible, but not later than
27^th of September 2024, which is 20 working days after the day your
request was received. If we aren’t able to respond to your request by
then, we will notify you of an extension of that timeframe.  
 
Your case is being managed by Samira, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-969433-F7L6N6. 

Ngâ mihi,
 
Maria | Customer Care Coordinator 
Customer Care| Case Management 
20 Viaduct Harbour Avenue, Auckland 1010 
[1]www.at.govt.nz  
 
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Kia ora Chloe, 
 
I refer to your request for official information dated 30^th of August
2024 in relation to the cost of Mount Albert Bridge upgrade and removal of
Lloyd Avenue crossing.

I’ve attached a response from Phil Wratt, Customer Care Engagement
Manager. 
Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

Nga mihi,

Samira Ghadimi | LGOIMA Business Partner
Customer Care Engagement | Customer Experience
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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