Kia ora,

Thank you for contacting ACC’s Government Services inbox.

If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.

 

The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.

 

For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.

If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].

For personal information requests or privacy matters,
please visit [3]Request for personal information (acc.co.nz).

For general queries, please visit: [4]Contact us (acc.co.nz).

 

 

Ngâ mihi,

Government Services

PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz

ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
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References

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1. https://www.ombudsman.parliament.nz/
2. mailto:[email address]
3. https://www.acc.co.nz/contact/request-fo...
4. https://www.acc.co.nz/contact/
5. http://www.acc.co.nz/
http://www.acc.co.nz/

Kia ora Robert 

 

Thank you for your request below. 

 

With the way your request is currently worded, we are unsure what
information in particular you are seeking. As per guidance from the Office
of the Ombudsman, information you are requesting must be specified with
‘due particularity’. This means that the person receiving the request must
be able to identify the information you have asked for. A request that
lacks due particularity will not be valid and the requirements of the Act
will not apply. 

 

Further, under the Act a distinction exists between a request for
information already known and held by an agency (official information),
versus a request for an agency to form an opinion or provide an
explanation or comment, and thus create new information to answer a
request (not official information). Your request, as it stands, asks ACC
to provide an explanation or justification and is therefore not considered
to be requesting official information under the Act. 

 

Please refer to the following Ombudsman guide Making official information
Requests A guide for requesters:
[1]https://www.ombudsman.parliament.nz/site....

In the meantime, in the hopes of providing you with some information about
the OCL, we refer you to our Annual Report which can be viewed here:
[2]https://www.acc.co.nz/assets/corporate-d....

 

Please come back to us if you are seeking further information.

Ngâ mihi

Christopher Johnston (he/him)
Manager | OIA Services

* PO Box 242, Wellington 6011

ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
 

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