Tçnâ koe

 

Thank you for your email to the Oranga Tamariki Official Information Act
request inbox.

 

The Ministerial Support team will respond to you as soon as possible.

 

Please note: This inbox is monitored 8am – 4pm, Monday to Friday
(excluding Public Holidays).

Nâku noa, nâ

 

Ministerial Support

PO Box 546, Wellington 6140

* E: [1]OIA [email address]

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IN-CONFIDENCE

 

 

 

Tçnâ koe Hans,

 

I am writing to acknowledge receipt of your request for information under
the Official Information Act 1982.

 

We will endeavour to respond to you as soon as possible, and in any case,
no later than 3^rd Feburary 2025, being 20 working days from our receipt
of your request on 13^th December 2024, as provided for under the Act.

 

If we are unable to respond to your request within those 20 working days,
we will notify you of an extension to that timeframe.

 

Your reference number is: OIA-CE-2024-02740

Nâku noa, nâ

 

Ministerial Services

PO Box 546, Wellington 6140

* E: [1]OIA [email address]

 

 

 

 

-----Original Message-----
From: Hans <[FOI #29544 email]>
Sent: Friday, 13 December 2024 1:06 pm
To: OIA Requests (OT) <[email address]>
Subject: Official Information request - Further information to be
requested from reply to OIA-CE-2024-02701

 

[You don't often get email from
[2][FOI #29544 email]. Learn why this is
important at [3]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear Oranga Tamariki—Ministry for Children,

 

Thank you for your timely reply to my OIA request - OIA-CE-2024-02701

 

Further adding to that request, I would like to request additional
information on some findings I found intriguing.

 

Please can you provide me any advice the acting CE Andrew Bridgman and
other officials in National Office received on the following text:

 

"There must be no harm – it is never OK, it is never tolerable, it is
never explainable.

I know that the vast majority of you come to work each day to do good.

 

But for those that cause harm there is no place for you in this
organisation.

When harm occurs, we will find it and if our people have been found to
have caused the harm or to let harm happen, then they will be removed from
Oranga Tamariki.

The tolerance for harm is zero – that, for our tamariki, for the parents
of the children in our care, for the survivors who fought to remove this
behaviour from the system, for the public of New Zealand - that is the
promise"

 

Can you further provide me any information and/or on what constitutes
'harm' in this context, is this physical/emotional/mental harm, is this
unintentional/intentional harm such as refusing to attend, providing
incorrect information or delaying support to whanau and tamariki, or harm
caused by delays or insufficient resources, such as frontline social
workers, investigations, privacy (CIR) teams and complaint teams.

 

Would any dismissal of staff follow proper investigation and disciplinary
actions or result in instant termination and if harm was inflicted by
recent budget cuts to frontline and back office will the Minister consider
increasing budget to reduce the effects of harm.

 

In addition, what are the current wait times/response times for OIA
requests, Privacy requests and Complaints, how long on average does it
take for each process to be deemed complete.

 

Nga mihi

 

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------------------------------- This email message is intended solely for
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may be confidential and legally privileged. Any retransmission,
dissemination or other sharing of the contents of this email with
unauthorised persons may be unlawful. If you are not the intended
recipient, please notify us immediately and destroy all copies of this
email. Thank you. Oranga Tamariki-Ministry for Children accepts no
responsibility for changes made to this email or to any attachments after
transmission. ------------------------------

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