Fare Evasion/Revenue Protection Costs

Jessica Hanlon made this Official Information request to Auckland Transport

Currently waiting for a response from Auckland Transport, they must respond promptly and normally no later than (details and exceptions).

From: Jessica Hanlon

Kia ora Auckland Transport,

I would like to request a follow up of the answers to this LGOIMA made by Alex Hart in 2020 - https://fyi.org.nz/request/13294-fare-ev... .

Could you please provide the same answers you provided then, but updated to the most recent information you have up until the last financial quarter?

The information sought is:
- What are the costs in setting up and maintaining the fare evasion/revenue protection team?
- How many infringements notices have been issued?
- Of those, how many were paid?
- How much has fare evasion decreased or increased?

Yours faithfully,

Jess

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From: AT Official Information (AT)
Auckland Transport


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Kia ora Jess,

 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 4 March 2025 for fare evasion and revenue protection
costs up until the last financial quarter.

 

We hope to respond to your request as soon as possible, but no later than
1 April 2025, which is 20 working days after the day your request was
received. 

 

We may contact you if we require clarification, more time to respond, or
if your requested information is held by another agency.

Your case is being managed by Varsha, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1070642-B1S2C6.

 

Ngā mihi,

Ane | Customer Care Coordinator 
Customer and Network Performance 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

[2]image

 

------------------- Original Message -------------------
From: Jessica Hanlon <[FOI #30296 email]>; 
Received: Tue Mar 04 2025 14:19:04 GMT+1300 (New Zealand Daylight Time)
To: [email address] <at[Auckland Transport request email]>;
LGOIMA <at[Auckland Transport request email]>; 
Subject: Official Information request - Fare Evasion/Revenue Protection
Costs

Kia ora Auckland Transport, I would like to request a follow up of the
answers to this LGOIMA made by Alex Hart in 2020 -
[3]https://urldefense.com/v3/__https://fyi....
. Could you please provide the same answers you provided then, but updated
to the most recent information you have up until the last financial
quarter? The information sought is: - What are the costs in setting up and
maintaining the fare evasion/revenue protection team? - How many
infringements notices have been issued? - Of those, how many were paid? -
How much has fare evasion decreased or increased? Yours faithfully, Jess
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3. https://urldefense.com/v3/__https://fyi....
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