Dear Ministry of Justice,

Section 328 of the AC Act provides that the Governer-General may, on the recommendation of the Minister, by Order in Council, make regulations— (a) prescribing rules for the conduct of reviews:

Has the Governer-General exercised the abovementioned authority and prescribed rules for the conduct of AC Act review hearings conducted by Fairway Resolution Limited?

If the answer to the above question is "yes", can you please provide me with a copy of those rules under the OIA.

If the answer to the above question is "no", can you please provide the fullest possible explanation as to why the Governer-General has not done so.

Also, can you please advise me why there is no independent complaints process for review hearings conducted by Fairway Resolution Limited under the AC Act? And, what is disgruntled claimant to do when they have legitimate grievances about the administration of their review applications and the procedures followed by Fairway Resolution Limited in relation thereto regarding the attitude and conduct of the reviewer, given that the powers provided to reviewers under Section 5 of the AC Act are so wide as to allow reviewers to conduct reviews as they see fit without their being any policy, guidelines or rules around what this means exactly.

Lastly, where there is an abuse of power and/or process by a Fairway Resolution Limited reviewer, what statutory recourse is available to ACC claimants?

Yours faithfully,

Lee M.

Dear *OIA,

Please advise me on progress of this request.

Yours sincerely,

Lee M.