Policies relating to the handling of OIA requests
Ben made this Official Information request to Public Service Commission
The request was successful.
From: Ben
Dear State Services Commission,
I am conducting research into the Official Information Act (OIA) policies & practices adopted by government agencies, with a view to identifying best practice approaches.
I therefore request the following information under the OIA:
* Copies of the current policy, procedure, manual or other process document that records the Commission's process or processes for handling and deciding requests under the OIA; and
* Any diagram or flowchart of the Commission's process or processes (if any have been created);
* Copies of any template response letters that form part of the Commission's process or processes (if any have been created).
If you need any more information from me please let me know as soon as possible. For the avoidance of doubt, this request does NOT seek drafts or previous policies.
I understand that a decision on a request for information under the OIA must be made as soon as reasonably practicable, and in any case not later than 20 working days after receipt of the request. I trust that a narrow request such as this can be dealt with relatively quickly.
Yours faithfully,
Ben
From: SSC Enquiries [SSC]
[IN-CONFIDENCE]
Dear Ben,
I am writing to acknowledge receipt of your OIA request dated 23 June.
We will endeavour to respond to your request as soon as possible and in any event no later than are 20 working days after the day your request was received. If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.
If you have any queries, please feel free to contact Ministerial Services at [email address]. If any additional factors come to light which are relevant to your request, please do not hesitate to contact us so that these can be taken into account.
Our letter notifying you of our decision on your request will confirm if we intend to publish the letter (with your personal details removed) and any related documents on the State Services Commission’s website.
Kind regards,
Ministerial Services
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From: Ministerial Services
Dear Ben,
We have tried to upload our response to your request several times (yesterday and today), including splitting the attachments up and also sending them through our Ministerial Services FYI account, but have not been successful yet. Do you have another contact address that we can send our response to? Please send it to us through [email address] if you would prefer. We have also emailed the FYI team to see if they can help.
Kind regards
Ministerial Services
From: Ministerial Services [SSC]
[IN-CONFIDENCE]
Dear Ben,
Please find SSC’s response attached to your official information request
dated 23 June 2017.
Kind regards,
Ministerial Services
...........................................................................................................................................
Caution: If you have received this message in error please notify the
sender immediately and then delete this message along with any
attachments. Please treat the contents of this message as private and
confidential.
From: SSC Enquiries [SSC]
[IN-CONFIDENCE]
Dear Ben,
We are resending you SSC’s response to your official information request dated 23 June 2017 in case you didn't receive it yesterday.
Kind regards,
Ministerial Services
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From: Ministerial Services [SSC]
[IN-CONFIDENCE]
Dear Ben,
We are assuming that there might be an issue receiving this OIA response
by you due to the size of the attachment.
Please find part 1 of SSC’s response attached to your official information
request dated 23 June 2017.
Kind regards,
Ministerial Services
...........................................................................................................................................
Caution: If you have received this message in error please notify the
sender immediately and then delete this message along with any
attachments. Please treat the contents of this message as private and
confidential.
From: Ministerial Services [SSC]
[IN-CONFIDENCE]
Dear Ben,
We are assuming that there might be an issue receiving this OIA response
by you due to the size of the attachment.
Please find final part of SSC’s response attached to your official
information request dated 23 June 2017.
Kind regards,
Ministerial Services
...........................................................................................................................................
Caution: If you have received this message in error please notify the
sender immediately and then delete this message along with any
attachments. Please treat the contents of this message as private and
confidential.
From: Ministerial Services [SSC]
[IN-CONFIDENCE]
Dear Ben,
We have tried to upload our response to your request several times
(yesterday and today), including splitting the attachments up and also
sending them through our Ministerial Services FYI account, but have not
been successful yet. Do you have another contact address that we can send
our response to? Please send it to us through
[1][email address] if you would prefer. We have also
emailed the FYI team to see if they can help.
Kind regards
Ministerial Services
...........................................................................................................................................
Caution: If you have received this message in error please notify the
sender immediately and then delete this message along with any
attachments. Please treat the contents of this message as private and
confidential.
References
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1. mailto:[email address]
Oliver Lineham (FYI.org.nz volunteer) left an annotation ()
A problem with our incoming mail queue prevented the above responses appearing, I'm sorry. This has now been corrected. Thanks for your patience.
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
Oliver Lineham (FYI.org.nz volunteer) left an annotation ()
SSC has raised this to FYI's attention and we are investigating the problem.
Link to this