Dear Customer

Thank you for contacting the Western Bay of Plenty District Council.

Our Customer Relationship Team checks emails regularly during business hours (8am-5pm Monday to Friday) to ensure requests are forwarded to the appropriate Council Team/Team member for action.

Once your email has been forwarded to the appropriate Team/Team member our commitment is to ensure we respond to your email within 5 business days. We will contact you if this is not possible.

In the case of Roading matters it may be up to 10 working days before you are contacted.

For urgent matters please contact our Customer Relationship Team on 0800 926 732 or 07 571 8008. Our phone lines are open 24/7.

Kind regards

Customer Relationship Team
Kaihâpai Ratonga Kiritaki

P 07 571 8008 • Freephone 0800 926 732
Barkes Corner, Greerton, Tauranga 3112
Private Bag 12803, Tauranga Mail Centre, Tauranga 3143
E [email address]<mailto:[email address]>
W www.westernbay.govt.nz<http://www.westernbay.govt.nz/>
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Dear Andrew,

Thank you for your request for information dated 28 February 2019.

Council is processing your request and will respond as soon as practicable and no later than 20 working days from receipt of your request.

Thanks,

Shweta Tripathi
Governance Administrator
Kaimahi Kaupapa

P 07 571 8008
Barkes Corner, Greerton, Tauranga
Private Bag 12803, Tauranga Mail Centre, Tauranga 3143
E [email address]
www.westernbay.govt.nz

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