Thank you for your correspondence.

We will endeavour to respond to you as soon as possible.

You can make formal complaints about unsolicited commercial electronic
messages you have received by email, TXT (mobile/smart phone) message, or
fax (facsimile).

Email spam:
To complain about email spam, please complete our online [1]Spam Complaint
Form.

TXT (mobile/smart phone) spam:
To complain about TXT spam, please forward the message to our free SPAM
(7726) short code.

Fax spam:

To complain about fax spam, please visit our [2]Complain About Fax Spam
web page.

Scams

To submit scams for publication on our website, please send the scam
message to [3][email address] along with any other information that
may be useful. A selection of present and past scam messages can be viewed
on our [4]Reported Scams web page.

Please note: We may not take action on every individual complaint. Where
numerous complaints are received about a particular spam message, we will
investigate the campaign as a whole.

Kind regards,

Electronic Messaging Compliance Unit

Department of Internal Affairs

 

References

Visible links
1. http://complaints.antispam.govt.nz/Email...
2. http://www.dia.govt.nz/diawebsite.nsf/wp...
3. mailto:[email address]
4. http://www.dia.govt.nz/diawebsite.nsf/wp...

Dear Pablo

Thank you for your email. We are working on your enquiry and you will hear from us again as soon as possible.

Kind Regards,

Customer Services Team
Service Delivery and Operations
Department of Internal Affairs - Te Tari Taiwhenua
Phone: (+64 4) 495 7200
www.dia.govt.nz

-----Original Message-----
From: Pablo Gomes Ludermir [mailto:[OIA #1068 email]]
Sent: Thursday, 15 August 2013 12:13 p.m.
To: Telephon Telephon
Subject: Official Information Act request - Documents required for RealMe account verification

Dear Department of Internal Affairs,

During the process of verifying my RealMe account, I was informed
by the New Zealand Post staff member that assisted me that DIA
requires different sets of documents from people for the
verification process.

I was further told that the set of required documents is indicated
by the initial letter in their application number and that there
are four (4) different letters that indicate the set of documents
for the verification process.

Under the OIA, I would like to know the following:

1. What are the different sets of documents required for a RealMe
account verification?

2. Why DIA asks for different sets of documents to verify a RealMe
account?

3. What is the reason for choosing the set of documents (for each
set)?

I would prefer to receive an electronic response. Queries about
this request will be automatically forwarded to me by the
fyi.org.nz website.

With regards to s12 of the OIA, I am an NZ permanent resident and
in NZ.

Yours faithfully,

Pablo Gomes Ludermir

-------------------------------------------------------------------

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hide quoted sections

Dear Mr Ludermir

Thank you for your Official Information Act request for Documents required
for RealMe account verification which we received on 16 August 2013.
Please find attached the response to your questions. If you would like any
further information about RealMe and how it works, you can find this on
[1]www.realme.govt.nz.

Regards

Susan Allen

 

Susan Allen | Senior Business Advisor | igovt identity verification
service
Department of Internal Affairs Te Tari Taiwhenua 

120 Victoria St,  PO Box 10526,  Wellington
Direct Dial: 04 382 3553 | [mobile number] | [2]www.dia.govt.nz

 

[3]http://www.dia.govt.nz/diawebsite.nsf/Fi...

 

References

Visible links
1. http://www.realme.govt.nz/
2. http://www.dia.govt.nz/