Link: [1]File-List
Link: [2]Edit-Time-Data
Link: [3]themeData
Link: [4]colorSchemeMapping

Thank you for contacting us. We will respond to your message within four
working days. 

If you have a billing enquiry such as making a payment, setting up
e-billing, or updating your contact details, you can do this online via
[5]MyAccount.

If you have applied for a refund, applications are processed within 10
working days.

For other billing enquiries:
If you have received an estimated bill which is higher or lower than
expected, the balance will be adjusted accordingly on your next bill, or
when we can safely carry out an actual reading.

If you have applied for a leak allowance, applications are processed
within 15 working days and are granted at our discretion.

For urgent leaks or wastewater issues:
Please call us on 09 442 2222 (press 1) or [6]report a fault online. All
leaks are attended to in order of priority and safety. If you have already
reported a leak and it appears to be getting worse, please call us so we
can keep our crew updated. 

Auckland is still facing a water shortage.
While [7]restrictions apply to outdoor water use, we ask that you also
reduce your water use indoors by at least 20 litres per day, every day.
For information on how to become a water-saving hero, visit
[8]waterforlife.org.nz/get-involved

If we all save a little, together we can save a lot.

Kind regards, 

Watercare Services Limited 

 [9][IMG]

 

 

 

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References

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2. file:///tmp/cid:editdata.mso
3. file:///tmp/~~themedata~~
4. file:///tmp/~~colorschememapping~~
5. https://www.watercare.co.nz/Manage-accou...
6. https://www.watercare.co.nz/faults-outag...
https://www.watercare.co.nz/Faults-outag...
7. https://www.watercare.co.nz/Water-and-wa...
8. https://waterforlife.org.nz/get-involved
9. https://waterforlife.org.nz/meet-our-loc...

Many thanks for your email re: OIA/LGOIMA I am just checking that this is
the best email address to respond to your request via.

Ngâ mihi mahana, noho pai

Claire Hooton  |  Event project coordinator – Communications

Watercare Services Limited

[mobile number]

Customer service line: 09 442 2222

Postal address: Private Bag 92 521, Wellesley Street, Auckland 1141, New
Zealand

Physical address: 73 Remuera Road, Remuera, Auckland 1050, New Zealand

Website: [1]www.watercare.co.nz

 

 

References

Visible links
1. https://apc01.safelinks.protection.outlo...

Many thanks

Ngā mihi mahana, noho pai

Claire Hooton  |  Event project coordinator – Communications

Watercare Services Limited
[mobile number]
Customer service line: 09 442 2222
Postal address: Private Bag 92 521, Wellesley Street, Auckland 1141, New Zealand
Physical address: 73 Remuera Road, Remuera, Auckland 1050, New Zealand
Website: www.watercare.co.nz

show quoted sections

Good afternoon

 

On behalf of Claire Hooton, please see the attached letter in response to
your recent email requesting information.

 

Regards

 

Debbie Hickson  

Executive Assistant to Chief Executive

Watercare Services Limited

 

--------------------------------------------------------------------------

From: B Carmichael <[1][FYI request #13884 email]>
Date: Wednesday, 30 September 2020, 10:58:33
To: OIA/LGOIMA requests at Watercare <[2][Watercare request email]>
Subject: Official Information request - Amount of water used by commercial
users

CAUTION:External Email!

Dear Watercare Services Limited,

Auckland Council has voted to remove some restrictions on commercial users
of water, while keeping residential restrictions in place.

How much water in total and as a percentage of total water use, do
commercial users consume and what reports were provided to Auckland
Council to assist them with their decision making processes. Please
provide those reports.

Yours faithfully,

B Carmichael

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[3][FYI request #13884 email]

Is [4][Watercare request email] the wrong address for Official Information requests
to Watercare Services Limited? If so, please contact us using this form:
[5]https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[FYI request #13884 email]
2. mailto:[Watercare request email]
3. mailto:[FYI request #13884 email]
4. mailto:[Watercare request email]
5. https://urldefense.com/v3/__https:/fyi.o...
6. https://urldefense.com/v3/__https:/fyi.o...

Good afternoon

 

Please see below a link to the agenda and the minutes of the recent
Auckland Council meeting on the 24^th September 2020.

 

The AC agenda paper can be found at:

[1]https://infocouncil.aucklandcouncil.govt...

 

And the minutes at:

[2]https://infocouncil.aucklandcouncil.govt...

 

 

 

Ngā mihi mahana, noho pai

Claire Hooton  |  Event project coordinator – Communications

Watercare Services Limited

[mobile number]

Customer service line: 09 442 2222

Postal address: Private Bag 92 521, Wellesley Street, Auckland 1141, New
Zealand

Physical address: 73 Remuera Road, Remuera, Auckland 1050, New Zealand

Website: [3]www.watercare.co.nz

 

 

From: DHickson (Debbie) <[email address]>
Sent: Friday, 2 October 2020 12:03 pm
To: [FYI request #13884 email]
Cc: CHooton (Claire) 1 <[email address]>
Subject: RE: Official Information request - Amount of water used by
commercial users

 

Good afternoon

 

On behalf of Claire Hooton, please see the attached letter in response to
your recent email requesting information.

 

Regards

 

Debbie Hickson  

Executive Assistant to Chief Executive

Watercare Services Limited

 

--------------------------------------------------------------------------

From: B Carmichael <[4][FYI request #13884 email]>
Date: Wednesday, 30 September 2020, 10:58:33
To: OIA/LGOIMA requests at Watercare <[5][Watercare request email]>
Subject: Official Information request - Amount of water used by commercial
users

CAUTION:External Email!

Dear Watercare Services Limited,

Auckland Council has voted to remove some restrictions on commercial users
of water, while keeping residential restrictions in place.

How much water in total and as a percentage of total water use, do
commercial users consume and what reports were provided to Auckland
Council to assist them with their decision making processes. Please
provide those reports.

Yours faithfully,

B Carmichael

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[6][FYI request #13884 email]

Is [7][Watercare request email] the wrong address for Official Information requests
to Watercare Services Limited? If so, please contact us using this form:
[8]https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[9]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

References

Visible links
1. https://infocouncil.aucklandcouncil.govt...
2. https://infocouncil.aucklandcouncil.govt...
3. https://apc01.safelinks.protection.outlo...
4. mailto:[FYI request #13884 email]
5. mailto:[Watercare request email]
6. mailto:[FYI request #13884 email]
7. mailto:[Watercare request email]
8. https://urldefense.com/v3/__https:/fyi.o...
9. https://urldefense.com/v3/__https:/fyi.o...