Thank you for contacting Auckland Council’s Privacy and Official
Information Team. This email is to acknowledge that we have received your
correspondence.

 

If you have made a request for official information, we will make and
communicate a decision on your request within 20 working days (this is a
maximum timeframe).

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly.

 

If your email can be answered directly by a council department, we may
refer it to that department. We will get back to you to let you know we
have done this.

 

Ngâ mihi,

 

The Privacy & Official Information Team

[1]Auckland Council has your summer sorted.

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
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message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
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Dear Hana

 

Thank you for your request for information related to correspondence
between AT and Waiheke Local board regarding the removal of the Ostend
Road/Wharf Road bus route on Waiheke Island.

 

I can advise that in accordance with section 12 of the Local Government
Official Information and Meetings Act 1987 (LGOIMA) we have transferred
your request to Auckland Transport to respond directly.

If you would like to contact Auckland Transport, their contact details
are:  AT Official Information (AT) ([1][email address])

Auckland Transport will respond to you within 20 working days of receipt
of your request.

If you have any further queries, please contact us at 09 301 0101 or email
[2][Auckland Council request email]

 

 

Kind regards

The Privacy & LGOIMA team

Auckland Council

 

From: Hana Blackmore <[FOI #14556 email]>
Sent: Thursday, 28 January 2021 9:42 AM
To: Official Information <[email address]>
Subject: Official Information request - Information regarding the removal
of the Ostend Road/Wharf Road bus route on Waiheke Island

 

Dear Auckland Council,

 

Would you please supply for the years 2019, 2020 and to date, a copy of:

 

1.  All meetings and workshop minutes,  briefings, notes, correspondence
and relevant material and documents both formal and informal between
Auckland Transport and their personnel and Waiheke Local Board and members
regarding Auckland Transport's  removal of the bus route on Ostend
Road/Wharf Road and its re-direction down Belgium Street as new service
50A.

 

2.  This material to include all surveys/data/notes etc supplied re this
route including the "temporary loop solution" implemented by Auckland
Transport from December 2019 to January 2021.

 

3.  This material should NOT include documents and correspondence relating
to a privacy complaint regarding the bus petition presented to the Waiheke
Local Board in December 2019.

 

Yours faithfully,

 

Hana Blackmore

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[3][FOI #14556 email]

 

Is [4][Auckland Council request email] the wrong address for
Official Information requests to Auckland Council? If so, please contact
us using this form:

[5]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[6]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

show quoted sections

Thank you for contacting Auckland Council’s Privacy and Official
Information Team. This email is to acknowledge that we have received your
correspondence.

 

If you have made a request for official information, we will make and
communicate a decision on your request within 20 working days (this is a
maximum timeframe).

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly.

 

If your email can be answered directly by a council department, we may
refer it to that department. We will get back to you to let you know we
have done this.

 

Ngâ mihi,

 

The Privacy & Official Information Team

[1]Auckland Council has your summer sorted.

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links
1. https://ourauckland.aucklandcouncil.govt...

Dear Hana,

 

Thank you for your request for information about:

 

All information (internal notes/briefings/correspondence etc not
necessarily copied to Auckland Transport) held by the Waiheke Local Board
relating to the removal of the Ostend  Road/Wharf Road bus route on
Waiheke Island, for the period 1 Jan 2019 - 28 Jan 2021.”

 

I have attached an information sheet on our processes and requirements
under the Local Government Official Information and Meetings Act 1987.

 

We will respond to your request as soon as possible and in any event no
later than 20 working days after the day your request was received. 

 

If you have further questions please feel free to contact Norma Tinai
([1][email address]) on 09 301 0101, quoting
reference 8140008017.

Kind regards,

The Privacy and LGOIMA team

Auckland Council

 

From: Hana Blackmore <[FOI #14556 email]>
Sent: Thursday, 28 January 2021 4:42 pm
To: Official Information <[email address]>
Subject: RE: Official Information request - Information regarding the
removal of the Ostend Road/Wharf Road bus route on Waiheke Island

 

 

AH 29/1 to discuss

 

 

Dear Official Information,

 

I do not want this request to be transferred to Auckland Transport ... I
require the information from Auckland Council/Waiheke Local Board, what
THEY hold, which may include internal notes/briefings/correspondence etc
not necessarily copied to Auckland Transport.

 

If this makes it difficult, please advise whether I need to amend my
request, and/or send two separate requests, one to Council and one to
Auckland Transport.

 

Yours sincerely,

 

Hana Blackmore

 

show quoted sections

Thank you for contacting Auckland Council’s Privacy and Official
Information Team. This email is to acknowledge that we have received your
correspondence.

 

If you have made a request for official information, we will make and
communicate a decision on your request within 20 working days (this is a
maximum timeframe).

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly.

 

If your email can be answered directly by a council department, we may
refer it to that department. We will get back to you to let you know we
have done this.

 

Ngâ mihi,

 

The Privacy & Official Information Team

[1]Auckland Council has your summer sorted.

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links
1. https://ourauckland.aucklandcouncil.govt...

Kia ora Hana,

 

Thank you for your further correspondence. Upon reflection, perhaps we had
misinterpreted your original request, that was transferred to Auckland
Transport. Could you please confirm your request is for :-

 

“All information held by Auckland Council and the Waiheke Local Board,
relating to the removal of the Ostend Road/Wharf Road bus route and its
re-direction down Belgium Street as new service 50A. This should:

o include all meetings and workshop minutes, briefings, notes,
correspondence and relevant material and documents both formal and
informal shared with Auckland Transport.
o include all surveys/data/notes etc supplied re this route including
the "temporary loop solution" implemented by Auckland Transport from
December 2019 to January 2021.
o exclude documents and correspondence relating to a privacy complaint
regarding the bus petition presented to the Waiheke Local Board in
December 2019.
o be for the period 1 Jan 2019 - 28 Jan 2021.”

 

We look forward to your clarification at the earliest opportunity please.
If you have any further questions please feel free to contact me directly
on 09 301 0101, quoting reference 8140008017.

 

Ngā mihi,

 

Norma Tinai I Senior Privacy & Official Information Business Partner
Governance Services
Ph 09 301 0101
Auckland Council, Level 25, 135 Albert Street, Auckland
Visit our website: [1]www.aucklandcouncil.govt.nz

 

 

show quoted sections

Kia ora Hana,
 
My name is Cameron and I’m a LGOIMA Business Partner at Auckland
Transport. I’m responsible for looking into the official information
request you made on 28/01/2021.
Please note that your request was transferred to us by council.

As your request is for information that is not available straight away, we
need to treat it as an official information request. This means that we
follow the rules of the Local Government Official Information and Meetings
Act 1987 (LGOIMA)
 
Update
I can confirm that Auckland Transport can supply you the requested
information, however, its estimated to take over 25hr to collate. Auckland
Transport gives 5hrs free, I would like to avoid any charges and been
advised that we could supply all the information provided to the Waiheke
Local Board.

Please let me know if this would this be acceptable or if you would like
to discuss the request.

Ngā mihi
Cameron 
LGOIMA Business Partner 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
[2]https://at.govt.nz/media/383477/atlogo.jpg

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

Thank you for contacting Auckland Council’s Privacy and Official
Information Team. This email is to acknowledge that we have received your
correspondence.

 

If you have made a request for official information, we will make and
communicate a decision on your request within 20 working days (this is a
maximum timeframe).

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly.

 

If your email can be answered directly by a council department, we may
refer it to that department. We will get back to you to let you know we
have done this.

 

Ngâ mihi,

 

The Privacy & Official Information Team

[1]Auckland Council has your summer sorted.

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links
1. https://ourauckland.aucklandcouncil.govt...

Hi Hana,

Please ignore my previous email. Council has advised on a retraction of
their transfer.

Apologies for any confusion.

kind regards
Cameron Kirchoff | LGOIMA – Business Partner
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4]cid:image003.jpg@01D52062.0ED40F00
[5]cid:image002.jpg@01D2927A.134A0850[6]cid:image003.jpg@01D2927A.134A0850 [7]cid:image004.jpg@01D2927A.134A0850 [8]cid:image005.jpg@01D2927A.134A0850[9]cid:image006.jpg@01D2927A.134A0850

------------------- Original Message

show quoted sections

Kia ora Hana,

 

Thank you for your call today and for providing the below clarification.

 

Auckland Council will make and communicate its decision on your request
within 20 working days, which is by 10 March 2021.

 

If you have any questions, please feel free to contact me on 09 301 0101
quoting reference 8140008017. 

 

Ngā mihi,

 

Norma Tinai I Senior Privacy & Official Information Business Partner
Governance Services
Ph 09 301 0101
Auckland Council, Level 25, 135 Albert Street, Auckland
Visit our website: [1]www.aucklandcouncil.govt.nz

 

show quoted sections

Kia ora Hana,

Please find attached a response for information requested under the Local Government Official Information and Meetings Act 1987.

If you have any further queries, please do not hesitate to contact me.

Ngā mihi,

Norma Tinai
Privacy & Official Information Business Partner
Auckland Council
[Go to ourauckland.nz/greenspaces to explore Auckland’s green spaces.]<https://ourauckland.aucklandcouncil.govt...>

CAUTION: This email message and any attachments contain information that may be confidential and may be LEGALLY PRIVILEGED. If you are not the intended recipient, any use, disclosure or copying of this message or attachments is strictly prohibited. If you have received this email message in error please notify us immediately and erase all copies of the message and attachments. We do not accept responsibility for any viruses or similar carried with our email, or any effects our email may have on the recipient computer system or network. Any views expressed in this email may be those of the individual sender and may not necessarily reflect the views of Council.

Kia ora Hana, 
 
My name is Cameron and I’m a LGOIMA Business Partner at Auckland
Transport. I’m responsible for looking into the official information
request you made on 13/05/2021.
Your request was sent to Auckland Transport via Auckland Council.
 
As your request is for information that is not available straight away, we
need to treat it as an official information request. This means that we
follow the rules of the Local Government Official Information and Meetings
Act 1987 (LGOIMA)
 
Update
Our board reports can be found publicly at the below links;

* [1]Board reports 2019
* [2]Board reports 2020

I have attached the Waiheke 10 year plan, however, you can find more
details from the below links;

* [3]10 Year Transport Plan
* [4]New Network

With regards to the below correspondence;

 1. April 2019 - AT publication “Waiheke New Network- consultation summary
and decisions report”
 2. 6 May 2019 – correspondence from AT to LB Chair – “New bus routes:
South Ostend Road”. Please also supply the original letter from the LB
Chair to AT requesting this information.
 3. November 2019 – correspondence between Mayor Goff, AT CEO Shane
Ellison, and LB Chair including responses re bus route cut.
 4. December 2019 – correspondence between AT’s Chairman Wayne Donnelly
and CEO Shane Ellison and LB Chair re LB meetings and LB resolution re
bus route cut.
 5. January/February 2020 – copy of Gravitas “Waiheke Island Bus Network –
Customer Satisfaction Survey” – and subsequent raw data and analysis
and/or report.
 6. 3 February 2020 – Formal response from AT to LB Chair re LB resolution
to revert to former bus timetables.
 7. 19 February 2020 – Memorandum from AT to LB re Proposed Community
Solutions to the Waiheke Bus Services.
 8. 21 February 2020 – LB correspondence to Hana Blackmore re the above
two documents.
 9. 14 May 2020 – Memorandum from AT to LB re discontinuation of service
to Ostend and Wharf road bus route.
10. 27 May 2020 – AT’s “Waiheke 10 Years Transport Plan” presented at LB
Meeting.
11. 27 May 2020 – AT report and memorandum to remove services to Ostend
and Wharf road bus route and minutes noting request opposed.
12. 4 June 2020 – Copy of “action sheets relating to AT from the 27 May
2020 meeting” noted in previous OIA email response of this date.
13. 15 September 2020 – Copy of LB memo “from Edward Newbigin regarding
upcoming changes to Waiheke bus and ferry services” noted in email
correspondence from AT in previous OIA response of this date.
14. 18 September 2020 – AT Media Release re changes to public transport
services.
15. 24 September 2020 – Copy of the “brief on the background of AT’s
decision” as noted in LB email correspondence in previous OIA response
of this date.

Can you please confirm if these are the exact dates that they were sent.
If you could please share further details, for eg,  recipients etc.
This will help me narrow down the results.

Please let me know if you would like to discuss, or simply reply to this
email leaving the subject line as it is. We’ll make sure this information
is added to your case.

Ngā mihi
Cameron 
LGOIMA Business Partner 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[5]www.at.govt.nz
 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [6]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [7]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/Board%20reports%202019
2. file:///tmp/Board%20reports%202020
3. file:///tmp/10%20Year%20Transport%20Plan
4. file:///tmp/New%20Network
5. http://www.at.govt.nz/
6. https://at.govt.nz/COVID-19
7. https://covid19.govt.nz/

Dear Hana,

Thank you for your request for Auckland Transport material provided to the
Waiheke Local Board about the removal of the Ostend and Wharf Road bus
route.

I have attached an information sheet on our processes and requirements
under the Local Government Official Information and Meetings Act 1987.

We note that you have specifically asked Auckland Transport not to respond
to your request, and that you are seeking information held by Auckland
Council. Due to the amount of information requested and the need for us to
consult with Auckland Transport on the release of the information, we are
extending the timeframe to respond to your request to 30 July 2021. Please
note this is a maximum timeframe and we will endeavour to respond sooner
if possible.

You have the right to complain to the Ombudsman about this extension.
Information about how to make a complaint is available at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

If you have further questions please feel free to contact Norma Tinai
([2][email address]) on 09 301 0101, quoting reference
8140008742.

Kind regards,

The Privacy & LGOIMA team

Auckland Council

show quoted sections

Kia ora Hana,

 

Thank you for your email. The extended date of 30 July 2021 is the maximum
timeframe within which Auckland Council is to provide a decision on your
request. We will endeavour to respond as soon as reasonably practicable,
and no later than 30 July 2021.

 

We acknowledge this is far from ideal, and you are welcome to make a
complaint to the [1]Office of the Ombudsman if you remain dissatisfied
with this extension.

 

Your patience and understanding during this time is greatly appreciated.
If you have any further queries, please do not hesitate to contact me.

 

Ngā mihi,

 

Norma Tinai I Senior Privacy & Official Information Business Partner
Governance Services
Ph 09 301 0101
Auckland Council, Level 25, 135 Albert Street, Auckland
Visit our website: [2]www.aucklandcouncil.govt.nz

 

show quoted sections

Kia ora Hana

 

Our response to your request for information is attached. Attachment 2
will follow in a separate email as it was too large to include here. Thank
you for your patience as we prepared this information for you.

 

If you have any questions, please contact me at
[email address].
 

Ngā mihi

Joanne Kearney
09 977 1702 /  021 195 4837
Privacy & Official Information Team

[1]Go to ourauckland.nz/greenspaces to explore Auckland’s green spaces.

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links
1. https://ourauckland.aucklandcouncil.govt...

Kia ora Hana

 

The second part of our response to your request for information is
attached.

 

If you have any questions, please contact me at
[email address].
 

Ngā mihi

Joanne Kearney
09 977 1702 /  021 195 4837
Privacy & Official Information Team

[1]Go to ourauckland.nz/greenspaces to explore Auckland’s green spaces.

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links
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