Kia ora Shelly,

 

Thank you for your email.

 

Can you please provide your address so we can request footage from the
nearest CCTV camera?

 

I look forward to hearing from you.

 

Ngā mihi,

 

Emma | Case Coordinator
Customer Care

20 Viaduct Harbour Avenue, Auckland 1010| 
[1]www.at.govt.nz
[2]cid:image001.jpg@01D2927A.134A0850

 

-----Original Message-----
From: shelly zhang <[FOI #14912 email]>
Sent: Friday, 12 March 2021 6:43 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - The car parked in the yard was
damaged by others, the perpetrator could not be found, please request CCTV
video

 

Dear Auckland Transport,

 

I am Shelly Zhang, my car parked in the yard of my home was damaged by
others on the evening of March 11, 2021. When I found out there was no one
or the car nearby, I urgently need to find the perpetrator and provide it
to the police and insurance party. Because my yard is under the roadside
surveillance video, I would like to request the surveillance video between
6 and 9 PM that night.

Waiting for your reply with much sincerity.

 

Yours faithfully,

Shelly Zhang

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[3][FOI #14912 email]

 

Is [4][Auckland Transport request email] the wrong address for Official
Information requests to Auckland Transport? If so, please contact us using
this form:

[5]https://urldefense.com/v3/__https://fyi....

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[6]https://urldefense.com/v3/__https://fyi....

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. https://at.govt.nz/
3. mailto:[FOI #14912 email]
4. mailto:[Auckland Transport request email]
5. https://urldefense.com/v3/__https:/fyi.o...
6. https://urldefense.com/v3/__https:/fyi.o...

hide quoted sections

Kia ora Shelly,

Thank you for confirming the location.

Auckland Transport (AT) acknowledges receipt of your request for CCTV
footage.

We hope to respond to your request as soon as possible, but not later than
13 April, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Varsha who is one of our LGOIMA (Local
Government Official Information and Meetings Act) Business Partners. If
you have any further queries, you can contact the team on (09) 355 3553
during business hours, quoting Local Government Official Information
request number CAS-321151-V4L5V6.

Ngâ mihi,

Emma | Case Coordinator
Customer Care
20 Viaduct Harbour Avenue, Auckland 1010| 
[1]www.at.govt.nz
[2]cid:image001.jpg@01D2927A.134A0850

-----Original Message-----
From: shelly zhang <[FYI request #14912 email]>
Sent: Monday, 15 March 2021 2:45 p.m.
To: AT Official Information (AT) <[email address]>
Subject: RE: Official Information request - The car parked in the yard was
damaged by others, the perpetrator could not be found, please request CCTV
video

Dear AT Official Information (AT),

My home address is at the intersection of two roads of Mt Albert Road and
Sandringham Road. just under the security camera on the road.

Yours sincerely,

shelly zhang

-----Original Message-----

Kia ora Shelly,

  

 Thank you for your email.

  

 Can you please provide your address so we can request footage from the 
nearest CCTV camera?

  

 I look forward to hearing from you.

  

 Ngâ mihi,

  

 Emma | Case Coordinator
 Customer Care

 20 Viaduct Harbour Avenue, Auckland 1010|  [1][3]http://www.at.govt.nz
 [2][4]cid:image001.jpg@01D2927A.134A0850

  

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[5][FYI request #14912 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------
 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [7]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [8]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. https://at.govt.nz/
3. http://www.at.govt.nz/
4. file:///tmp/cid:image001.jpg@01D2927A.134A0850
5. mailto:[FYI request #14912 email]
6. https://urldefense.com/v3/__https:/fyi.o...
7. https://at.govt.nz/COVID-19
8. https://covid19.govt.nz/

hide quoted sections

Kia ora Shelly 

 

I’m the LGOIMA Business Partner who’s looking into your case

My name is Varsha and I’m a LGOIMA Business Partner at Auckland Transport.

 

I’m responsible for looking into your request for CCTV footage. 

 

I'm sorry to hear about the incident. Can you please confirm if the below
camera frame captures your house? 

 

 

The quickest way to get this to us, is to reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. https://at.govt.nz/COVID-19
3. https://covid19.govt.nz/

Hi Shelly, 
 
I am following up regarding the below email.
 
Thanks,
Varsha 
 
 
 
------------------- Original Message -------------------
From: LGOIMA;
Received: Thu Mar 18 2021 09:44:27 GMT+1300 (New Zealand Daylight Time)
To: shelly zhang;
Subject: We need more information before we can get started (case number
CAS-321151-V4L5V6 ) CRM:005570001061

Kia ora Shelly 

 

I’m the LGOIMA Business Partner who’s looking into your case

My name is Varsha and I’m a LGOIMA Business Partner at Auckland Transport.

 

I’m responsible for looking into your request for CCTV footage. 

 

I'm sorry to hear about the incident. Can you please confirm if the below
camera frame captures your house? 

 

 

The quickest way to get this to us, is to reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/

hide quoted sections

Kia ora Shelly, 
 
I am following up regarding the below email. Please let me know as soon as
possible. 
 
Thanks,
Varsha
LGOIMA Business Partner 
 
 
 
------------------- Original Message -------------------
From: LGOIMA;
Received: Wed Mar 24 2021 14:38:00 GMT+1300 (New Zealand Daylight Time)
To: shelly zhang;
Subject: RE: We need more information before we can get started (case
number CAS-321151-V4L5V6 ) CRM:005570001061

Hi Shelly, 
 
I am following up regarding the below email.
 
Thanks,
Varsha 
 
 
 
------------------- Original Message -------------------
From: LGOIMA;
Received: Thu Mar 18 2021 09:44:27 GMT+1300 (New Zealand Daylight Time)
To: shelly zhang;
Subject: We need more information before we can get started (case number
CAS-321151-V4L5V6 ) CRM:005570001061

Kia ora Shelly 

 

I’m the LGOIMA Business Partner who’s looking into your case

My name is Varsha and I’m a LGOIMA Business Partner at Auckland Transport.

 

I’m responsible for looking into your request for CCTV footage. 

 

I'm sorry to hear about the incident. Can you please confirm if the below
camera frame captures your house? 

 

 

The quickest way to get this to us, is to reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/

hide quoted sections

Kia ora Shelly, 
 
We have not heard from you regarding your request. We have therefore
closed this request. 
 
Kind regards,
Varsha
LGOIMA Business Partner 
 

------------------- Original Message -------------------
From: LGOIMA <[email address]>;
Received: Wed Mar 31 2021 08:57:23 GMT+1300 (New Zealand Daylight Time)
To: shelly zhang <[FOI #14912 email]>;
Subject: RE: We need more information before we can get started (case
number CAS-321151-V4L5V6 ) CRM:005570001061

Kia ora Shelly, 
 
I am following up regarding the below email. Please let me know as soon as
possible. 
 
Thanks,
Varsha
LGOIMA Business Partner 
 
 
 
------------------- Original Message -------------------
From: LGOIMA;
Received: Wed Mar 24 2021 14:38:00 GMT+1300 (New Zealand Daylight Time)
To: shelly zhang;
Subject: RE: We need more information before we can get started (case
number CAS-321151-V4L5V6 ) CRM:005570001061

Hi Shelly, 
 
I am following up regarding the below email.
 
Thanks,
Varsha 
 
 
 
------------------- Original Message -------------------
From: LGOIMA;
Received: Thu Mar 18 2021 09:44:27 GMT+1300 (New Zealand Daylight Time)
To: shelly zhang;
Subject: We need more information before we can get started (case number
CAS-321151-V4L5V6 ) CRM:005570001061

Kia ora Shelly 

 

I’m the LGOIMA Business Partner who’s looking into your case

My name is Varsha and I’m a LGOIMA Business Partner at Auckland Transport.

 

I’m responsible for looking into your request for CCTV footage. 

 

I'm sorry to hear about the incident. Can you please confirm if the below
camera frame captures your house? 

 

 

The quickest way to get this to us, is to reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/

hide quoted sections

Hi Shelly,

Thank you for getting back to me.

The photo provided to you is the only camera angle we have. We don't hold any other footage, therefore your request is refused under section 17(e) of the LGOIMA as the footage doesn't exist.

We understand that this isn’t the outcome you hoped for.

You have the right to ask the Ombudsman to review how we’ve responded to your official information request. You can contact the Ombudsman at www.ombudsman.parliament.nz or freephone 0800 802 602.

Kind regards,
Varsha
LGOIMA Business Partner

-----Original Message-----
From: shelly zhang <[FOI #14912 email]>
Sent: Wednesday, 14 April 2021 9:50 a.m.
To: AT Official Information (AT) <[email address]>
Subject: RE: We need more information before we can get started (case number CAS-321151-V4L5V6 ) 4Ӟ{M5ӭ

Dear AT Official Information (AT),
I am sorry that I did not reply because recently I am not in Auckland. I have looked at the picture you sent to me. that this Angle does not include our home, which is in the back of the picture, 252 Mount Albert Road. please do not close the request, I still need it.
Thank you, dear officer.

Yours sincerely,

shelly zhang

-----Original Message-----

Kia ora Shelly,

We have not heard from you regarding your request. We have therefore closed this request.

Kind regards,
Varsha
LGOIMA Business Partner

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #14912 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

Important notice: The contents of this email and any attachments may be confidential and subject to legal privilege. If you have received this email message in error please notify us immediately and erase all copies of the message and attachments; any use, disclosure or copying of this message or attachments is prohibited. Any views expressed in this email may be those of the individual sender and may not necessarily reflect the views of Auckland Transport.

hide quoted sections