Kia Ora Dr Bruce,

Thank you for your email below.

In order to get find out the right case at AT, Are you able to please provide more information about your request?

- When did you contact AT?
- What email address was used?
- What is your information request?
- AT case reference if you have any?

I have tried looking in to the details using [FOI #18962 email], but unfortunately was unable to find any details.

Looking forward to your reply.

Nga mihi,

Simran | Case Manager | Customer Experience
www.at.govt.nz

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Kia Ora Dr Bruce,

Thank you for your reply.

Are you able to please advise when was this request sent to AT and which email address was used?

Nga mihi,

Simran | Case Manager | Customer Experience http://www.at.govt.nz

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Kia ora Dr Bruce,

I have checked our records, unfortunately I was unable to find your
information request received on 24 March 2022.

I have logged a new LGOIMA case for your information request received
today 28 April 2022 about ferry fleet in Auckland.

We hope to respond to your request as soon as possible, but not later than
26 May 2022, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Cameron, who is one of our LGOIMA Business
partner. If you have any further queries, you can contact the team on (09)
355 3553 during business hours, quoting Local Government Official
Information request number CAS-547613-Z1T7N4.

Nga mihi,

Simran | Case Manager | Customer Experience
www.at.govt.nz
   

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Kia ora Dr Bruce,

I have spoken with our business unit and can confirm that the asset, Kea,
belongs to Fullers360 and was deployed on commercial routes only.

Unfortunately, Auckland Transport does not hold any information on this as
it is run commercially by Fullers. Because of this, we need to close the
request under section 17(e) of the act.

Please let me know if you would like to discuss this. Should you believe
that we have not dealt with your request appropriately, you are able to
make a complaint to the Office of the Ombudsman in accordance with section
27(3) of the Act and seek an investigation and review in regard to this
matter.

Nga mihi,
Cameron Kirchoff | LGOIMA – Business Partner
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
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