Good morning,
 
I refer to your Official Information Act request dated 25 March 2022 where
you requested the following information from the Hawke’s Bay District
Health Board (HBDHB):
 
1. The dollar amount that HealthCare NZ Limited received in bulk funding
for Home Based Support Services in the 2019/20, 2020/21 and 2021/22
financial year (or calendar years if funding is allocated on that basis).
2. An explanation of the cost model calculation used to determine bulk
funding for Home Based Support Services.
3. The number of complaints Hawke's Bay DHB received in 2021 regarding the
provision of Home Based Support Services by HealthCare NZ Limited.
4. Correspondence and records of meetings with HealthCare NZ Limited
regarding concerns about service delivery in 2021.
5. The number of hours of Home Based Support Services (Health of the Older
Person) that were undelivered by HealthCare NZ Limited in 2021, excluding
clients in hospital and respite, schedule error, client death, or where
client entitlement ceased, and extreme weather. Please note we are not
asking for the number of "missed cares" reported by HealthCare NZ Limited
to Hawke's Bay DHB in performance reviews; we are asking for the data that
HealthCare NZ Limited holds and is readily accessible to it in the Power
BI Report Server, which we believe to be official information.
6. Confirmation or otherwise that HealthCare NZ Limited does not reimburse
Hawke's Bay DHB for undelivered care.
 
Under the Official Information Act 1982, we have 20 working days from
receipt of your request to respond. Therefore we anticipate a response
back to you by 27 April 2022. 
 
If we are unable to respond to your request within the required 20 working
days, we will notify you of an extension of that timeframe. If any
additional factors come to light which are relevant to your request,
please do not hesitate to contact us so that these can be taken into
account.
 
Ngâ mihi
Kristie Saywell
Communications Advisor – Legislative Compliance
Communications Team
Hawke’s Bay District Health Board
Private Bag 9014, Hastings 4156
T: 06 878-8109 Extn: 6326
 
 
 

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Good morning,
 
We are working on your request and advise that additional time is required
to complete this work. This is due to the volume of information to collate
and review. We anticipate having the final response to you on or before
Friday 20 May 2022.
 
Ngâ mihi
Kristie Saywell
Communications Advisor – Legislative Compliance
Communications Team
Hawke’s Bay District Health Board
Private Bag 9014, Hastings 4156
T: 06 878-8109 Extn: 6326
 
 
 

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Good morning,
 
We are still working on your request and advise that additional time is
required to complete this work. This is due to the ongoing volume of
information to collate and review. We anticipate having the final response
to you on or before Friday 3 June 2022.
 
Ngâ mihi
Kristie Saywell
Communications Advisor – Legislative Compliance
Communications Team
Hawke’s Bay District Health Board
Private Bag 9014, Hastings 4156
T: 06 878-8109 Extn: 6326
 
 
 

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Good afternoon,
 
Further to my email of 19 May 2022 advising that an extension of time was
required to complete this work, I note that the response is due today. 
Unfortunately, additional time is required as consultation with a third
party is still taking place. We anticipate having the final response to
you on or before Friday 10 June 2022.
 
Ngâ mihi
Kristie Saywell
Communications Advisor – Legislative Compliance
Communications Team
Hawke’s Bay District Health Board
Private Bag 9014, Hastings 4156
T: 06 878-8109 Extn: 6326
 
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Good morning,

 

Please find attached the response to your Official Information Act request
regrading HealthCare NZ Ltd funding and service delivery.

 

Thank you for your patience for this response.

 

Ngâ mihi

Kristie Saywell

Communications Advisor – Legislative Compliance

Communications Team

Hawke’s Bay District Health Board

Private Bag 9014, Hastings 4156

T: 06 878-8109 Extn: 6326

 

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