Contract reports
Brodie Fraser made this Official Information request to Ministry of Housing and Urban Development
The request was successful.
From: Brodie Fraser
Under the Official Information Act 1982 could I please request copies of any contract reports, including narrative reports, prepared by housing providers (including emergency housing, transitional housing, housing first, rapid re-housing, and community housing) contracted by HUD, who have clients under 25 or support whānau with children, for the 2022-2023 financial year? I am uninterested in financial reporting or any personal/identifying details of clients or staff. I am particularly interested in contract reports that give information relating to:
- Approaches providers have identified as being effective (particularly any that relate to children and young people under 25)
- What doesn’t work, or hinders their ability to effectively carry out their work (particularly in terms of contracting requirements and constraints)
- Suggestions of improvements that could be made, or opportunities to improve support and delivery
- What extra support providers are giving to clients beyond what they’re contracted to deliver
- Generalised successes and challenges for clients and the interventions or activities linked to these
- Generalised client satisfaction and generalised reasons for exiting services
From: OIA Requests
Ministry of Housing and Urban Development
Tçnâ koe
Thank you for your email received 07 August 2023 to Te Tûâpapa Kura Kâinga
– Ministry of Housing and Urban Development requesting, under the Official
Information Act 1982 (the Act), the following information:
... copies of any contract reports, including narrative reports, prepared
by housing providers (including emergency housing, transitional housing,
housing first, rapid re-housing, and community housing) contracted by HUD,
who have clients under 25 or support whânau with children, for the
2022-2023 financial year? I am uninterested in financial reporting or any
personal/identifying details of clients or staff. I am particularly
interested in contract reports that give information relating to:
- Approaches providers have identified as being effective (particularly
any that relate to children and young people under 25)
- What doesn’t work, or hinders their ability to effectively carry out
their work (particularly in terms of contracting requirements and
constraints)
- Suggestions of improvements that could be made, or opportunities to
improve support and delivery
- What extra support providers are giving to clients beyond what they’re
contracted to deliver
- Generalised successes and challenges for clients and the interventions
or activities linked to these
- Generalised client satisfaction and generalised reasons for exiting
services
Your request has been forwarded to the appropriate officials to respond.
You may expect a decision regarding your request to be sent to you as soon
as possible, but no later than 20 working days from the receipt of your
request. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe.
Ngâ mihi
Government Services
Government Services
Organisational Performance
[1][email address]
[2]www.hud.govt.nz
[3]Graphical user interface, website<br><br> Ministry logo
------------------- Original Message -------------------
From: [FOI #23729 email];
Received: Mon Aug 07 2023 15:28:47 GMT+1200 (New Zealand Standard Time)
To: 2 - For triage: OIAs and ombudsman complaints
<[email address]>;
Subject: Official Information request - Contract reports
Under the Official Information Act 1982 could I please request copies of
any contract reports, including narrative reports, prepared by housing
providers (including emergency housing, transitional housing, housing
first, rapid re-housing, and community housing) contracted by HUD, who
have clients under 25 or support whânau with children, for the 2022-2023
financial year? I am uninterested in financial reporting or any
personal/identifying details of clients or staff. I am particularly
interested in contract reports that give information relating to:
- Approaches providers have identified as being effective (particularly
any that relate to children and young people under 25)
- What doesn’t work, or hinders their ability to effectively carry out
their work (particularly in terms of contracting requirements and
constraints)
- Suggestions of improvements that could be made, or opportunities to
improve support and delivery
- What extra support providers are giving to clients beyond what they’re
contracted to deliver
- Generalised successes and challenges for clients and the interventions
or activities linked to these
- Generalised client satisfaction and generalised reasons for exiting
services
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
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-------------------------------------------------------------------
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References
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hide quoted sections
From: Ministerial Service Workflow
Ministry of Housing and Urban Development
Tçnâ koe
I refer to your official information request dated 07 August 2023 for the
following information:
Under the Official Information Act 1982 could I please request copies of
any contract reports, including narrative reports, prepared by housing
providers (including emergency housing, transitional housing, housing
first, rapid re-housing, and community housing) contracted by HUD, who
have clients under 25 or support whânau with children, for the 2022-2023
financial year? I am uninterested in financial reporting or any
personal/identifying details of clients or staff. I am particularly
interested in contract reports that give information relating to:
* Approaches providers have identified as being effective (particularly
any that relate to children and young people under 25)
* What doesn’t work, or hinders their ability to effectively carry out
their work (particularly in terms of contracting requirements and
constraints)
* Suggestions of improvements that could be made, or opportunities to
improve support and delivery
* What extra support providers are giving to clients beyond what they’re
contracted to deliver
* Generalised successes and challenges for clients and the interventions
or activities linked to these
* Generalised client satisfaction and generalised reasons for exiting
services
Te Tûâpapa Kura Kâinga - Ministry of Housing and Urban Development (the
Ministry) holds contracts with approximately 70 registered Community
Housing Providers (CHPs), 90 registered Transitional Housing (TH)
providers, 13 Contracted Emergency Housing (CEH) providers, 17 Housing
First providers, and 10 Rapid Rehousing partners.
The Ministry requires reporting from all contracted housing service
providers at regular intervals in order to monitor their performance, with
specific requirements assigned to each type of service. These reports
frequently include at least some of the information you have requested.
The Ministry has identified that the number of documents likely to be
identified as in scope of these parts of your request would require
substantial collation to respond to and are likely to be rejected under
section 18(f) of the Act, as the information requested cannot be made
available without substantial collation or research. As such we ask that
you narrow the scope of these parts of your request, such as by providing
the following:
* More specific keywords to narrow the number of results of your
request, and/or
* a narrower timeframe.
You may also wish to consider reframing your request to seek programme
level evaluative information.
The Ministry has published several evaluation reports for CEH, Housing
First, Rapid Rehousing and Sustaining Tenancies services which you may
find useful when considering refinement:
Contracted Emergency
Housing: [1]https://www.hud.govt.nz/assets/Uploads/D...
Housing First and Rapid Rehousing phase
one: [2]https://www.hud.govt.nz/assets/Uploads/D...
Housing First and Rapid Rehousing phase
two: [3]https://www.hud.govt.nz/assets/Uploads/D...
Sustaining
Tenancies: [4]https://www.hud.govt.nz/assets/Uploads/D...
Depending on your response, the Ministry may consider:
* refusing these parts of your request under section 18(f) of the OIA as
the information cannot be made available without substantial collation
or research
* extending your request under section 15(1)(a) of the Act as research
and collation necessary is such that the original time limit would
unreasonably interfere the with day-to-day operations
* asking you to further refine your request.
Please note that any clarification or amendment of a request is considered
to be a new request for the purpose of calculating the maximum statutory
timeframe for response—see section 15(1AA) of the OIA.
Ngâ mihi
Government Services
Organisational Performance
[5][email address]
[6]www.hud.govt.nz
[7]Graphical user interface, website<br><br> Ministry logo
Disclaimer
This email is confidential and solely for the use of the intended
recipient. If you have received this email in error, then any use is
strictly prohibited. Please notify us immediately and delete all copies of
this email and any attachments. Any opinions expressed in this message are
not necessarily those of the Ministry of Housing and Urban Development.
References
Visible links
1. https://www.hud.govt.nz/assets/Uploads/D...
2. https://www.hud.govt.nz/assets/Uploads/D...
3. https://www.hud.govt.nz/assets/Uploads/D...
4. https://www.hud.govt.nz/assets/Uploads/D...
5. mailto:[email address]
6. http://www.hud.govt.nz/
7. https://www.hud.govt.nz/
From: Ministerial Service Workflow
Ministry of Housing and Urban Development
Tēnā koe
I am writing to follow up on this refinement request sent on 14 August
2023. If I do not receive a refinement by the end of this week, I will
proceed on the basis of your original request.
Ngā mihi
Government Services
Organisational Performance
[1][email address]
[2]www.hud.govt.nz
[3]Graphical user interface, website<br><br> Ministry logo
------------------- Original Message -------------------
From: 1 - For triage/action: Ministerial Services inbox
<[email address]>;
Received: Mon Aug 14 2023 14:07:34 GMT+1200 (New Zealand Standard Time)
To: Anon fyi-request-23729-03ec62d6
<[FOI #23729 email]>;
Subject: Clarification of your OIA request HUD2023-002913 CRM:0336573
Tēnā koe
I refer to your official information request dated 07 August 2023 for the
following information:
Under the Official Information Act 1982 could I please request copies of
any contract reports, including narrative reports, prepared by housing
providers (including emergency housing, transitional housing, housing
first, rapid re-housing, and community housing) contracted by HUD, who
have clients under 25 or support whānau with children, for the 2022-2023
financial year? I am uninterested in financial reporting or any
personal/identifying details of clients or staff. I am particularly
interested in contract reports that give information relating to:
* Approaches providers have identified as being effective (particularly
any that relate to children and young people under 25)
* What doesn’t work, or hinders their ability to effectively carry out
their work (particularly in terms of contracting requirements and
constraints)
* Suggestions of improvements that could be made, or opportunities to
improve support and delivery
* What extra support providers are giving to clients beyond what they’re
contracted to deliver
* Generalised successes and challenges for clients and the interventions
or activities linked to these
* Generalised client satisfaction and generalised reasons for exiting
services
Te Tūāpapa Kura Kāinga - Ministry of Housing and Urban Development (the
Ministry) holds contracts with approximately 70 registered Community
Housing Providers (CHPs), 90 registered Transitional Housing (TH)
providers, 13 Contracted Emergency Housing (CEH) providers, 17 Housing
First providers, and 10 Rapid Rehousing partners.
The Ministry requires reporting from all contracted housing service
providers at regular intervals in order to monitor their performance, with
specific requirements assigned to each type of service. These reports
frequently include at least some of the information you have requested.
The Ministry has identified that the number of documents likely to be
identified as in scope of these parts of your request would require
substantial collation to respond to and are likely to be rejected under
section 18(f) of the Act, as the information requested cannot be made
available without substantial collation or research. As such we ask that
you narrow the scope of these parts of your request, such as by providing
the following:
* More specific keywords to narrow the number of results of your
request, and/or
* a narrower timeframe.
You may also wish to consider reframing your request to seek programme
level evaluative information.
The Ministry has published several evaluation reports for CEH, Housing
First, Rapid Rehousing and Sustaining Tenancies services which you may
find useful when considering refinement:
Contracted Emergency
Housing: [4]https://www.hud.govt.nz/assets/Uploads/D...
Housing First and Rapid Rehousing phase
one: [5]https://www.hud.govt.nz/assets/Uploads/D...
Housing First and Rapid Rehousing phase
two: [6]https://www.hud.govt.nz/assets/Uploads/D...
Sustaining
Tenancies: [7]https://www.hud.govt.nz/assets/Uploads/D...
Depending on your response, the Ministry may consider:
* refusing these parts of your request under section 18(f) of the OIA as
the information cannot be made available without substantial collation
or research
* extending your request under section 15(1)(a) of the Act as research
and collation necessary is such that the original time limit would
unreasonably interfere the with day-to-day operations
* asking you to further refine your request.
Please note that any clarification or amendment of a request is considered
to be a new request for the purpose of calculating the maximum statutory
timeframe for response—see section 15(1AA) of the OIA.
Ngā mihi
Government Services
Organisational Performance
[8][email address]
[9]www.hud.govt.nz
[10]Graphical user interface, website<br><br> Ministry logo
Disclaimer
This email is confidential and solely for the use of the intended
recipient. If you have received this email in error, then any use is
strictly prohibited. Please notify us immediately and delete all copies of
this email and any attachments. Any opinions expressed in this message are
not necessarily those of the Ministry of Housing and Urban Development.
References
Visible links
1. mailto:[email address]
2. http://www.hud.govt.nz/
3. https://www.hud.govt.nz/
4. https://www.hud.govt.nz/assets/Uploads/D...
5. https://www.hud.govt.nz/assets/Uploads/D...
6. https://www.hud.govt.nz/assets/Uploads/D...
7. https://www.hud.govt.nz/assets/Uploads/D...
8. mailto:[email address]
9. http://www.hud.govt.nz/
10. https://www.hud.govt.nz/
hide quoted sections
From: Brodie Fraser
Kia ora,
Could I please have reports relevant to the first four bullet points mentioned for just Housing First and Rapid Rehousing providers at a programme level, if possible for the initial time period requested. If that requires too much collation, then the first quarter and final quarter reports will suffice.
Many thanks.
From: Ministerial Service Workflow
Ministry of Housing and Urban Development
Tēnā koe
Thank you for your email received 21 August 2023 refining your Official
Information Act 1982 request to the following:
Could I please have reports relevant to the first four bullet points
mentioned for just Housing First and Rapid Rehousing providers at a
programme level, if possible for the initial time period requested. If
that requires too much collation, then the first quarter and final quarter
reports will suffice.
Te Tūāpapa Kura Kāinga - Ministry of Housing and Urban Development
contracts do not require Housing First and Rapid Rehousing providers to
submit quarterly reports of the nature you have requested, but many still
provide narrative quarterly reporting to the Ministry, based on previous
contract requirements.
These reports most closely fit the refined scope of your request. We
therefore propose to provide to you the most recent quarterly narrative
reporting that we have received from each of our Housing First and Rapid
Rehousing providers for the 2022-23 financial year.
Can you please advise if you accept this proposed refinement.
Ngā mihi
Government Services
Organisational Performance
[1][email address]
[2]www.hud.govt.nz
[3]Graphical user interface, website<br><br> Ministry logo
------------------- Original Message -------------------
From: Anon fyi-request-23729-03ec62d6
<[FOI #23729 email]>;
Received: Mon Aug 21 2023 14:36:02 GMT+1200 (New Zealand Standard Time)
To: 1 - For triage/action: Ministerial Services inbox
<[email address]>;
Subject: RE: Clarification of your OIA request HUD2023-002913 CRM:0336573
Kia ora,
Could I please have reports relevant to the first four bullet points
mentioned for just Housing First and Rapid Rehousing providers at a
programme level, if possible for the initial time period requested. If
that requires too much collation, then the first quarter and final quarter
reports will suffice.
Many thanks.
-----Original Message-----
Tēnā koe
I am writing to follow up on this refinement request sent on 14 August
2023. If I do not receive a refinement by the end of this week, I will
proceed on the basis of your original request.
Ngā mihi
Government Services
Organisational Performance
[1][email address]
[2]https://aus01.safelinks.protection.outlo...
[3]Graphical user interface, website<br><br> Ministry logo
------------------- Original Message
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #23729 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://aus01.safelinks.protection.outlo...
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
Disclaimer
This email is confidential and solely for the use of the intended
recipient. If you have received this email in error, then any use is
strictly prohibited. Please notify us immediately and delete all copies of
this email and any attachments. Any opinions expressed in this message are
not necessarily those of the Ministry of Housing and Urban Development.
References
Visible links
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2. http://www.hud.govt.nz/
3. https://www.hud.govt.nz/
4. https://fyi.org.nz/help/officers
hide quoted sections
From: Ministerial Service Workflow
Ministry of Housing and Urban Development
Tēnā koe
During our consultation process on the release of these documents, a
provider has contacted Te Tūāpapa Kura Kāinga - Ministry of Housing and
Urban Development seeking the identity of the requestor. You did not
include your name in your original request or subsequent email
communications with us, but the FYI website has your name recorded against
your request.
Because of this, I am writing to seek your consent to provide your
identity to this provider. I have informed the provider that if you do not
consent to this, I will not release your information to them.
Could you please confirm in writing whether or not you consent to your
identity being provided to this Housing First provider?
Ngā mihi
Regan Gibbons [1](he/him)
Senior Advisor Ministerial Services
Government Services | Organisational Performance
[email address] | Phone: +64 4 831 6022
[2]www.hud.govt.nz | Level 6, 7WQ, 7 Waterloo Quay, Wellington 6011
[3]Graphical user interface, website<br><br> Ministry logo
------------------- Original Message -------------------
From: Anon fyi-request-23729-03ec62d6
<[FOI #23729 email]>;
Received: Thu Aug 24 2023 16:06:23 GMT+1200 (New Zealand Standard Time)
To: 1 - For triage/action: Ministerial Services inbox
<[email address]>;
Subject: RE: Clarification of your OIA request HUD2023-002913 CRM:0336573
Kia ora,
Yes that's fine, thank you very much.
-----Original Message-----
Tēnā koe
Thank you for your email received 21 August 2023 refining your Official
Information Act 1982 request to the following:
Could I please have reports relevant to the first four bullet points
mentioned for just Housing First and Rapid Rehousing providers at a
programme level, if possible for the initial time period requested. If
that requires too much collation, then the first quarter and final
quarter
reports will suffice.
Te Tūāpapa Kura Kāinga - Ministry of Housing and Urban Development
contracts do not require Housing First and Rapid Rehousing providers to
submit quarterly reports of the nature you have requested, but many still
provide narrative quarterly reporting to the Ministry, based on previous
contract requirements.
These reports most closely fit the refined scope of your request. We
therefore propose to provide to you the most recent quarterly narrative
reporting that we have received from each of our Housing First and Rapid
Rehousing providers for the 2022-23 financial year.
Can you please advise if you accept this proposed refinement.
Ngā mihi
Government Services
Organisational Performance
[1][email address]
[2]https://aus01.safelinks.protection.outlo...
[3]Graphical user interface, website<br><br> Ministry logo
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #23729 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://aus01.safelinks.protection.outlo...
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
Disclaimer
This email is confidential and solely for the use of the intended
recipient. If you have received this email in error, then any use is
strictly prohibited. Please notify us immediately and delete all copies of
this email and any attachments. Any opinions expressed in this message are
not necessarily those of the Ministry of Housing and Urban Development.
References
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2. http://www.hud.govt.nz/
3. https://www.hud.govt.nz/
4. https://fyi.org.nz/help/officers
hide quoted sections
From: Brodie Fraser
Kia ora,
Apologies, I hadn't realised I hadn't included my name. I'm happy for it to be released, and am happy to chat further with both HUD and the provider about my request if that's helpful.
Ngā mihi,
Brodie Fraser.
From: Ministerial Service Workflow
Ministry of Housing and Urban Development
Tçnâ koe Brodie
Please find attached the response to your OIA request to Te Tûâpapa Kura
Kâinga – Ministry of Housing and Urban Development.
Ngâ mihi
Government Services
System and Organisational Performance
[1][email address]
[2]www.hud.govt.nz
[3]Graphical user interface, website<br><br> Ministry logo
Disclaimer
This email is confidential and solely for the use of the intended
recipient. If you have received this email in error, then any use is
strictly prohibited. Please notify us immediately and delete all copies of
this email and any attachments. Any opinions expressed in this message are
not necessarily those of the Ministry of Housing and Urban Development.
References
Visible links
1. mailto:[email address]
2. http://www.hud.govt.nz/
3. https://www.hud.govt.nz/
From: Ministerial Service Workflow
Ministry of Housing and Urban Development
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Tçnâ koe Brodie
Please find attached the response to the final part of your OIA request to
Te Tûâpapa Kura Kâinga – Ministry of Housing and Urban Development.
Ngâ mihi
Government Services
System and Organisational Performance
[1][email address]
[2]www.hud.govt.nz
[3]Graphical user interface, website<br><br> Ministry logo
Disclaimer
This email is confidential and solely for the use of the intended
recipient. If you have received this email in error, then any use is
strictly prohibited. Please notify us immediately and delete all copies of
this email and any attachments. Any opinions expressed in this message are
not necessarily those of the Ministry of Housing and Urban Development.
References
Visible links
1. mailto:[email address]
2. http://www.hud.govt.nz/
3. https://www.hud.govt.nz/
From: Lena Arvidsson
I hope this message finds you well. My name is Lena Arvidsson and I'm from Sweden. I am writing to you today to request a pen pal friendship. I have always been fascinated by the idea of having a pen pal, and I believe that it would be a great opportunity to learn about new cultures and exchange ideas with someone from a different part of the world.If you are open to the idea, I would love to exchange letters and get to know you better. We could talk about anything and everything, from our daily lives to our interests and hobbies. I believe that this could be a truly enriching experience for both of us, and I look forward to hearing back from you.
Thank you for your time and consideration.
Best regards,
Lena
From: Agnes Jansson
WARNING: This email originated from outside of Union County Government, be cautious when clicking on links or opening attachments.
The attached message from Agnes Jansson <[email address]>
was determined by the Spam Blocker to be spam based on a score of 13.6
where anything above 4.5 is spam.
From: Agnes Jansson
I hope this message finds you well. My name is Agnes Jansson and I'm from Sweden. I am writing to you today to request a pen pal friendship. I have always been fascinated by the idea of having a pen pal, and I believe that it would be a great opportunity to learn about new cultures and exchange ideas with someone from a different part of the world.If you are open to the idea, I would love to exchange letters and get to know you better. We could talk about anything and everything, from our daily lives to our interests and hobbies. I believe that this could be a truly enriching experience for both of us, and I look forward to hearing back from you.
Thank you for your time and consideration.
Best regards,
Agnes
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