Meola Road Closure
Glenn Pearce made this Official Information request to Auckland Transport
This request has an unknown status. We're waiting for Glenn Pearce to read a recent response and update the status.
From: Glenn Pearce
Dear Auckland Transport,
I wish to see all internal correspondence relating to the timeframe for the closure of Meola Rd for the road improvement project
Yours faithfully,
Glenn Pearce
From: Glenn Pearce
Dear Auckland Transport,
Could I please have an update on the status of this request due tomorrow (or at the very least an acknowldgement of receipt of the request and an update on when I could expect a response)
Yours faithfully,
Glenn Pearce
Glenn Pearce left an annotation ()
Complaint to Ombudsman
===========================================
We received your complaint about Auckland Transport on 14 March 2024. Your case reference number is 009212.
Once your complaint is assigned to an investigator, they will contact you.
Oliver Lineham (FYI.org.nz volunteer) left an annotation ()
Hi Glenn,
There seems to be a problem at AT's end with emails being dropped after they receive them from us, affecting most requests made through FYI.org.nz. We raised this with AT on 14 March, but as yet the problem has not been resolved.
Our logs record the responses sent by the agency's mail server showing successful delivery of both messages:
250 2.0.0 3w1eupjb1j-1 Message accepted for delivery
250 2.0.0 3wkes02hff-1 Message accepted for delivery
No bounce was received.
Thank you for complaining to the Ombudsman. We have also raised the problem with the Ombudsman. We will be happy to assist them with their investigation should they contact us.
Glenn Pearce left an annotation ()
Received call from Ombudsman today saying AT are going to repond to me shortly.
There is an ongoing investigation regarding AT not receiving emails
From: AT Official Information (AT)
Auckland Transport
Kia ora Glenn,
I refer to your official information request made on 16 April 2024
requesting all internal correspondence relating to the timeframe for the
closure of Meola Rd for the road improvement project.
Thank you for your email of 8 July 2024, where you informed us of
withdrawing your official information request. We have now closed your
case.
If you have any further questions or queries, please feel free to let me
know.
Nga mihi,
Samira Ghadimi | LGOIMA Business Partner
Customer Care Engagement | Customer Experience
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.
References
Visible links
1. http://www.at.govt.nz/
2. https://at.govt.nz/COVID-19
3. https://covid19.govt.nz/
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
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Glenn Pearce left an annotation ()
No response received from Auckland Transport, not even and acknowledgement of receipt despite followup
Complaint laid with Ombudsman
Link to this