Kia ora Geoffrey,

 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 28 January 2025 for plans, reports and other documents
for the past six years regarding bus route 105 as well as patronage and
reliability.

 

We hope to respond to your request as soon as possible, but no later than
26 February 2025, which is 20 working days after the day your request was
received.  This takes into account Waitangi Day, 6 February 2025, which is
not included as a working day.

 

We may contact you if we require clarification, more time to respond, or
if your requested information is held by another agency.

Your case is being managed by Varsha, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1050030-P4X1R3.

 

Ngā mihi, 

Ane | Customer Care Coordinator 
Customer and Network Performance 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

[2]image

 

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Kia ora Geoffrey,

 

Thank you for your request. My name is Varsha and I'm a LGOIMA Business
Partner at Auckland Transport. I'll be managing your request. 

 

Your request as it's currently framed is quite broad. Can you please
provide me with further information as to what information you are looking
for with the plans and documents? 

 

Kind regards,

Varsha

LGOIMA Business Partner 

 

 

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Kia ora Geoffrey,

 

I'm following up regarding my email below. We need this clarification
please so we can ensure you receive the correct information. 

 

Kind regards,

Varsha

LGOIMA Business Partner

 

 

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Kia ora Geoffrey 

 

I’ve attached the official information you asked for

On 28/01/2025 you asked for plans, reports and other documents for the
past six years regarding bus route 105 as well as patronage and
reliability.

 

 

 

 

I’ve attached a response from Phil Wratt, who is our Engagement Manager
for Customer Care. 

 

 

 

 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.
 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

Important notice: The contents of this email and any attachments may be
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References

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