acc 21 Advice of Accidental Death '1982-1992'
L.K.Barber made this Official Information request to Accident Compensation Corporation
The request was partially successful.
From: L.K.Barber
Dear Accident Compensation Corporation,
On an ACC form 21 'Advice of Accidental Death' sections 5 & 6 concern partner & children of a deceased person
Under the main heading is a statement that reads...A funeral director, estate executor or a representative of a deceased person completes this form to lodge a claim for cover for an accidental death.
Then under this it states...but don't worry if you don't have everything asked for. We'll work with you and/or representative of the estate to get all the details we need.
My questions are as follows
1) What is the purpose for sections 5 & 6? ( details of child & spouse)
2) What does ACC do with the information supplied in sections 5 & 6?
What is the procedure?
3) What does ACC do when the information is not supplied in sections 5 & 6?
What is the procedure?
4) How does ACC determine whether any of the information supplied on this form is factually correct & no information has been withheld ? If not, why not?
5)Why is there/not a requirement for a signed declaration of truth & correctness on this form? ( one copy I have requires this & another does not??)
6) How would an estate representative provide information on employment, GP or 'other' dependants of a deceased person? These things are not normally/always mentioned in a Will.
Yours faithfully,
L K Barber
From: Government Services
Accident Compensation Corporation
Dear Sir or Madam
Please find attached ACC's letter acknowledging your request for information.
Kind regards
Government Services
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From: Government Services
Accident Compensation Corporation
Good morning Ms Barber
Please find attached ACC’s response to your request of 14 April 2015.
Regards
Government Services Team
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From: L.K.Barber
Dear Government Services,
Given the purpose of sec's 5 & 6, as explained in the answer to the first question asked in my previous OIA request of 23 April 2015, regarding ACC form 21 under the 1982 Act, why is this form not considered significant?
It was not included in the response to a prior OIA request made 10-11 Feb 2014 asking for the identification of significant forms & papers used in the fatal claim process?
Why not?
Why is this form not supplied in the earlier request?
Why is the information requested in form ACC 21 considered insignificant to the fatal process?
Yours sincerely,
L.K.Barber
From: Government Services
Accident Compensation Corporation
Dear Ms Barber
Please find attached your OIA Acknowledgement Letter for your information.
Kind Regards
Advisor
Government Services
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
L.K.Barber left an annotation ()
In this particular case. Evidence provided to a Coroners Court clearly identified a dependant spouse & child, yet those "facts" were not recorded on The Death Certificate. Information provided in a Death Certificate is provided as a statutory declaration by almost anyone. ACC were in possession of both yet "chose" to rely on information supplied in the Death Certificate only, without cross checking one with the other or perhaps ignoring one in favour of the other. I wish to draw attention to the point that records are not necessarily correct records of fact, yet it is records that ACC rely on to make these kinds of decisions.
It appears to be a common thread running through many, many, information requests. Removal, withholding or incorrect recording of LESS than full & correct information BEFORE a decision is made appears to be an acceptable design feature,
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L.K.Barber left an annotation ()
All my questions have been answered directly & to the point, which is NOT what my case manager, with an excess of 25yrs with ACC is able to do.
This matter is about whether ACC contributed to & is responsible for a 12yr delay for a claim that has resulted in an overpayment & debt by NOT asking for information to obtain FACTS.
ACC destroyed a fatal claim file 3yrs after opening without advising deceased dependants of statutory entitlement.
The answers to the questions asked are quite clear as to what & why, these differ very significantly from what did. WHY??
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