Slip on Kaipara Hills road not repaired, road officially reduced to single lane, why
Moreen Taylor made this Official Information request to Auckland Transport
The request was partially successful.
From: Moreen Taylor
Dear Auckland Transport,
Why, when Kaipara hills road only has 2 possible entry/ exit points, one which is a single lane wooden bridge, western end of Kaipara hills road, which after heavy rain goes under water, has the slip which caused the lane at the eastern end, to be reduced in width to one lane not been repaired and 2 permanent signs have now been erected stating "single lane".
Yours faithfully,
Moreen Taylor
From: CustomerLiaison (AT)
Dear Moreen
Thank you for your request for information regarding Kaipara Hills Road.
Please note the type of information requested is not deemed to fall under
the Local Government Official Information and Meetings Act 1987.
Your request is therefore being processed as a general enquiry and a
response will be provided by the relevant business unit within 10 working
days.
Kind regards
Natasha Walker | Customer Liaison Advisor [2]Description: Description:
6 Henderson Valley Road, Henderson, Waitakere Description: Description:
0612 Description: Description:
Description: Description:
Private Bag 92250, Auckland 1142 Description: Description:
Description: Email-Signature
Phone 09 366 6400 F 09 355 3550
[1]www.aucklandtransport.govt.nz
WARNING This email may contain information which is CONFIDENTIAL and may
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must not peruse, use, disseminate, distribute or copy this email or
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immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
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2002, unless expressly stated otherwise.
References
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1. http://www.aucklandtransport.govt.nz/
From: Moreen Taylor
Dear CustomerLiaison (AT),
After this weekends rain , because the road has been reduced to a single lane, the heavy trucks using this road are driving closer to the inside bank and appear to have cracked the underground pipe and the road is developing a significant slump in the road. the reason I chose this format is because this road is the only access to state highway one & Warkworth and if we lose it, we will have to go via state highway 16 and that will take approximately 1 hour. this is assuming the school bus or anyone of the commercial trucks using this road so no go over the edge and someone dies.
Yours sincerely,
Moreen Taylor
From: Moreen Taylor
Dear CustomerLiaison (AT),
Last I heard back they were still looking into this, is there a time frame, as I would have thought someone would have had to look at the slip before posting signs on it? otherwise someone with no qualifications can be making decisions in respect to work which should be approved / declined by a qualified roading engineer. Is there no procedure in place for roads which have been compromised? What if the road slips even further when the school bus is on it, who then is the responsible person for health and safety purposes?
Yours sincerely,
Moreen Taylor
From: Info (AT)
Dear Moreen,
Customer Case Reference: CAS-561470-V0V2T3
Subject: Kaipara Hills Road
Thank you for your query in regards to Kaipara Hills Road in Kaipara
Flats.
We wish to advise that the area has been inspected by the Area Engineer
and the site has been added to the list of future potential projects.
However there are no plans to carry out repairs during the 2015/16
financial year.
Signage has been put up to notify road users that the carriageway narrows
and we can assure you that we are continuing to monitor the site in the
meantime.
Thank you for your patience while we looked into this matter.
Kind Regards,
[3]Description: Description:
Description: Description:
Sky | Feedback Coordinator Description: Description:
Description: Description:
Customer Liaison Team Description: Description:
6 Henderson Valley Road, Henderson, Waitakere Description: Email-Signature
0612
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550
[1]www.aucklandtransport.govt.nz |
[2]www.AT.govt.nz
At Auckland Transport, we greatly value our customers, and your feedback
helps us improve our service. We invite you to participate in a brief
3-question customer satisfaction survey. If you would like to do that,
simply click [4]here. Thank you.
WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.
References
Visible links
1. http://www.aucklandtransport.govt.nz/
2. http://www.at.govt.nz/
4. https://www.surveymonkey.com/s/JWZZ73R
From: Moreen Taylor
Dear Info (AT),
Please supply the name of the area Engineer who certified road safe and the date this was done.
I also noted your reply has no name on it? is this part of your customer service strategy?
Yours sincerely,
Moreen Taylor
From: Info (AT)
Dear Moreen,
Charlie Prentice is the Area Engineers name and he can be contacted on 09
355 3553.
Regards
April [4]Description: Description:
Description: Description:
Feedback Coordinator Description: Description:
Description: final
6 Henderson Valley Rd, Henderson, Auckland Email-Signature1
0612
Private Bag 92250, Auckland 1142
[1]www.aucklandtransport.govt.nz |
[2][Auckland Transport request email]
At Auckland Transport, we greatly value our
customers, and your feedback helps us improve
our service. We invite you to participate in
a brief 3-question customer satisfaction
survey. If you would like to do that, simply
click [3]here. Thank you.
WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.
References
Visible links
1. http://www.aucklandtransport.govt.nz/
2. mailto:[Auckland Transport request email]
3. https://www.surveymonkey.com/s/JWZZ73R
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