Kia ora Terry, 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 12 August 2024 for patronage data at the Northern Busway and
Western Express station/interchange including Lower Albert Street over the
last 12 months. In the case of the WX1 from the start of service.

 

We hope to respond to your request as soon as possible, but no later than the
10^th of September 2024, which is 20 working days after the day your request
was received.  If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

 

Your case is being managed by Varsha, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-959470-Q8N9Y0. 

 

Ngā mihi, 

 

Ane 

Customer Care Coordinator 

Customer and Network Performance Division

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

------------------- Original Message -------------------
From: Terry R <[FOI #28027 email]>; 
Received: Mon Aug 12 2024 21:55:24 GMT+1200 (New Zealand Standard Time)
To: [email address] <at[Auckland Transport request email]>;
LGOIMA <at[Auckland Transport request email]>; 
Subject: Official Information request - Northern Busway and Western
express patronage data

Dear Auckland Transport, I am requesting information related to the
boardings at each Northern Busway and Western Express station/interchange
including Lower Albert St over the last 12 months. In the case of the WX1
from the start of service. Yours faithfully, Terry R
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Kia ora Terry 

 

I’ve attached the official information you asked for

On 12/08/2024 you asked for the boardings at each Northern Busway and
Western Express station/interchange including Lower Albert St over the
last 12 months. In the case of the WX1 from the start of service.

 

I’ve attached a response from Phil Wratt who is our Engagement Manager
for Customer Care. 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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2. file:///tmp/www.at.govt.nz