Quality and Safety Issues with the Playground Equipment and Safety Matting at Caroline Bay Playground

D Emery made this Official Information request to Timaru District Council

Currently waiting for a response from Timaru District Council, they must respond promptly and normally no later than (details and exceptions).

From: D Emery

Dear Timaru District Council,

I am writing to formally request information under the Local Government Official Information and Meetings Act 1987 concerning the rubber safety matting installed at the C-Play playground in Caroline Bay, Timaru. I understand that the matting was supplied by NuMat/Creo.

Specifically, I request the following information:

All communications between Timaru District Council and NuMat/Creo regarding the safety matting issues at Caroline Bay Playground, including any discussions around potential faults, repairs, or concerns about the matting’s compliance with safety standards.

A copy of any audits and reports - third party or by Timaru DC on the Caroline Bay playground equipment and matting, including any findings, recommendations, or assessments related to the matting’s condition and compliance with playground safety standards.

Format: Please supply the information in PDF format

Please confirm receipt of this request and provide a timeframe for when I can expect the requested information.

If any part of my request is unclear, please contact me via the FYI website. In the event that the requested information cannot be provided in full, please supply any available information and explain why certain data may be withheld under the provisions of the Act.

I look forward to hearing from you.

Yours faithfully,
D Emery

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From: Customer Services Team
Timaru District Council

Tena koe,

Thank you for emailing Timaru District Council.

We have received your email and a member of our team will review it as
soon as possible. Your enquiry will then be directed to the relevant
department for action.

We’ll be in touch via email if we require any more information, but if you
have any further queries in the meantime please do not hesitate to contact
us via email or by phoning 03 687 7200.

Ngâ mihi,

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From: Alana Hobbs
Timaru District Council


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Good afternoon

 

I acknowledge receipt of your official information request dated 13
November 2024 for information relating to .

 

We received your request on 13 November 2024. We will endeavour to respond
to your request as soon as possible and in any event no later than 20
working days after the day your request was received.

 

If we are unable to respond to your request by then, we will notify you of
an extension of that timeframe.

 

Please don’t hesitate to contact us if you have any further queries.

 

Kind regards

Alana

 

 

Alana Hobbs​​​​    |  Executive Support Coordinator
Timaru District Council | PO Box 522 | Timaru 7940
P: [1]+64 3 684 1982 | W: [2]www.timaru.govt.nz
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​It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender.
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-----Original Message-----
From: D Emery <[3][FOI #29173 email]>
Sent: Wednesday, 13 November 2024 1:04 pm
To: Customer Services Team <[4][email address]>
Subject: Official Information request - Quality and Safety Issues with the
Playground Equipment and Safety Matting at Caroline Bay Playground

Dear Timaru District Council,

I am writing to formally request information under the Local Government
Official Information and Meetings Act 1987 concerning the rubber safety
matting installed at the C-Play playground in Caroline Bay, Timaru. I
understand that the matting was supplied by NuMat/Creo.

Specifically, I request the following information:

All communications between Timaru District Council and NuMat/Creo
regarding the safety matting issues at Caroline Bay Playground, including
any discussions around potential faults, repairs, or concerns about the
matting’s compliance with safety standards.

A copy of any audits and reports - third party or by Timaru DC on the
Caroline Bay playground equipment and matting, including any findings,
recommendations, or assessments related to the matting’s condition and
compliance with playground safety standards.

Format: Please supply the information in PDF format

Please confirm receipt of this request and provide a timeframe for when I
can expect the requested information.

If any part of my request is unclear, please contact me via the FYI
website. In the event that the requested information cannot be provided in
full, please supply any available information and explain why certain data
may be withheld under the provisions of the Act.

I look forward to hearing from you.

Yours faithfully,
D Emery

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