Dear Lindsay,

 

Thank you for contacting Auckland Transport with your concerns for the
kerbed driveway outside 51 Ferguson Road, Otara.

 

I have forwarded the information you have provided to the appropriate team
for investigation and action.

 

Your case reference number is : CAS-558279-K9Y2W1

 

If necessary, you may be contacted for further clarification.

 

Thank you for bringing this matter to our attention. If you have any
further enquiries, please contact us via our website or phone us on 09 355
3553.

 

Kind regards

 

Tom | Customer Feedback [2]Description: Description:
Co-ordinator cid:image002.jpg@01D05028.842ADD60

Customer Contact

Private Bag 92250, Auckland 1142

 

P 09 355 3553 | [1]www.at.govt.nz

111

 

We value your feedback. Click [3]here to complete a brief customer
satisfaction survey.

 

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Dear Lindsay,

 

Thank you for contacting Auckland Transport regarding 51 Ferguson Road,
Otara.

 

We apologise for the delay in providing you with this feedback.

 

Please see the following response provided by our Maintenance Department.

 

Renewal of vehicle crossings and kerb and channel noted by the customer
are due to programmed renewal works in the area. The condition of their
vehicle crossing is good. If there is a sufficient amount of Grade 4 or 5
(poor and dangerous condition) footpath and kerb and channel, renewal
works would be programmed and vehicle crossings may be renewed in that
process.

 

Otherwise, all maintenance and upgrading of the vehicle crossing shall be
done at the property owner's cost and work should be approved by Auckland
Transport through a vehicle crossing application.

 

An exception to this, would be if the vehicle crossing was originally to
specification but maintenance/renewal work by Auckland Transport has
resulted in the incorrect vehicle crossing being put in place. However,
Google StreetView shows this crossing has been in this state since at
least 2008.

 

We thank you for taking the time to bring your enquiry to our attention
and if we can be of any further assistance, please do not hesitate to
[1]contact us.

 

Kind regards,

 

 

Juanita| Customer Service [3]Description: Description:
Specialist Description:
cid:image002.jpg@01D05028.842ADD60
Customer Contact

Private Bag 92250, Auckland 1142

 

P 09 355 3553 | [2]www.at.govt.nz

 

 

 

We value
your
feedback.
Click
[4]here to
complete a
brief
customer
satisfaction
survey.

 

 

 

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