Ref: 1718-0407

 

Dear Vipin

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 25 September 2017 requesting under the Official
Information Act 1982 (the Act), the following:

My following queries (1) - (8) are regarding the SMC Resident Visa
applications based on same job role/offer as Customer Care Representative
in 2Degrees Mobile Limited and applied from Christchurch Location and
applied against the same ANZSCO code 313112 ICT Customer Support Officer
during the time frame Jun 2016 - Till Now.

 

(1)How many of the applications got approved by INZ?

 

(2)How many applications got declined with the reason- INZ is not
satisfied that the Applicant’s Employment is a not a substantial match for
the Claimed ANZSCO Code 313112(ICT Customer Support Officer)?

 

(3) Did INZ arrive at contradictory decisions on these SMC Resident Visa
Applications?or Does INZ being inconsistent on the decisions for these
applications?

 

To clarify more in above Question (3)- Does INZ declined Residents Visa
applications with the reason -INZ was not satisfied that the Applicant’s
Employment is a substantial match for the Claimed ANZSCO Code 313112(ICT
Customer Support Officer? (Points claimed for the Skilled Employment/Offer
was not awarded) and Some Resident visa's approved and INZ was satisfied
that the Applicant's employment is a substantial match with the Claimed
ANZSCO Code 313112? (Points claimed for the Skilled Employment/Offer was
awarded) Please consider only the applications which are declined with the
above-stated as the main reason.

 

(4)If the Answer to the Question number (3) is yes, what are the
circumstances which led INZ to make those contradictory decisions? Please
state the Immigration Law/Rule which gives privilege to INZ for taking
that kind of contradictory decisions.

 

(5) When considering only the declined Visa applications in the Question
(3), Does the same Visa/immigration Officer declined all the applications?

 

(6)If the Answer the Question (5) is yes, did that Immigration officer
followed the Standards of Integrity and Conduct, a code of conduct issued
by the State Services Commissioner under State Sector Act 1988, Section
57?

 

(7)Again If the Answer to the Question (5) is yes, Did INZ got any formal
complaints against that Visa/Immigration officer? If Yes how many
complaints received and from how many applicants?

 

(8) Again, If the Answer to the Question (5) is yes Did INZ take any
formal disciplinary actions against that Immigration officer like Issue
formal warning, Termination from the job, Quality training etc. till now?
If yes what action was taken and what was the reason for the disciplinary
action?

 

Your request is being processed in accordance with the Act and a response
will be sent to you in due course. If you have any enquiries regarding
your request feel free to contact us via email [MBIE request email] or using
the contact details below.

 

Yours sincerely,

Alan Witcombe

MANAGER, MINISTERIAL SERVICES

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

 

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Dear Vipin,

 

I am writing in regards to your request under the Official Information Act
1982 received 25 September 2017.

 

Please find attached our response to your request.

 

Kind regards

 

Catherine Beach

SENIOR BUSINESS ADVISOR

 

Operations Support - Visa Services, Immigration New Zealand
Ministry of Business, Innovation & Employment

 

[1][email address]  

Level 1, 15 Stout Street, PO Box 1473, Wellington, New Zealand

 

 

 

 

[2]www.govt.nz - your guide to finding and using New Zealand government
services

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Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.

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