Total number of 2016/17 phone call reviews for training purposes

Sam made this Official Information request to Accident Compensation Corporation

The request was refused by Accident Compensation Corporation.

From: Sam

Dear Accident Compensation Corporation,

I wish to receive the number of 'transcribed' and 'manually reviewed' calls that have been used specifically for the development of training programmes in the 2016/17 financial year.

Yours faithfully,

Sam Kerse

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From: Government Services
Accident Compensation Corporation

Dear Sam

 

Thank you for your email of 16 November 2017, requesting the following
information under the Official Information Act 1982 (the Act):

 

I wish to receive the number of 'transcribed' and 'manually reviewed'
calls that have been used specifically for the development of training
programmes in the 2016/17 financial year.

 

This email is to inform you that we are working on your request and will
be in touch with you as soon as possible, and certainly by 14 December
2017.

 

In the meantime, if you have any questions we will be happy to work with
you to resolve these. We can be contacted by email at
[1][email address].

 

Kind regards

OIA Services, Government Engagement and Support

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

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From: Government Services
Accident Compensation Corporation


Attachment 0051001 Response.pdf
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Dear Sam Kerse

 

Please find attached our response to your request for information under
the Official Information Act 1982, dated 16 November 2017.

 

Yours sincerely

Government Engagement and Support

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

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Things to do with this request

Anyone:
Accident Compensation Corporation only: