Total number of 2016/17 phone calls reviewed for training purposes
Sam made this Official Information request to Accident Compensation Corporation
The request was refused by Accident Compensation Corporation.
From: Sam
Dear Accident Compensation Corporation,
Under s16(2) of the Official Information Act, my preferred way of receiving a response is by email to the address from which ACC received the original request, not by post.
I wish to receive the number of 'transcribed' and 'manually reviewed' calls that have been used specifically for the development of training programmes in the 2016/17 financial year.
Yours faithfully,
Sam Kerse
e: [email address]
From: Government Services
Accident Compensation Corporation
Dear Sam
Thank you for your email of 16 November 2017, requesting the following
information under the Official Information Act 1982 (the Act):
I wish to receive the number of 'transcribed' and 'manually reviewed'
calls that have been used specifically for the development of training
programmes in the 2016/17 financial year.
This email is to inform you that we are working on your request and will
be in touch with you as soon as possible, and certainly by 14 December
2017.
In the meantime, if you have any questions we will be happy to work with
you to resolve these. We can be contacted by email at
[1][email address].
Kind regards
OIA Services, Government Engagement and Support
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
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1. mailto:[email address]
From: Government Services
Accident Compensation Corporation
Dear Sam Kerse
Please find attached our response to your request for information under
the Official Information Act 1982, dated 16 November 2017.
Yours sincerely
Government Engagement and Support
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
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