Who has authority to change the value of client repayment amounts.
L.K.Barber made this Official Information request to Ministry of Social Development
The request was successful.
From: L.K.Barber
Dear Ministry of Social Development,
1. After an overpayment debt has been established against a current client of WINZ, which department & position/s held within that department have the authority to alter i.e. increase,decrease agreed repayment amounts from clients?
2. Why is this alteration not recorded in a clients file?
3. What information is available to the decision maker before altering the agreed amount?
4.What process/ steps are involved prior to making this change?
5.Why is a client not advised of the decision?
This is an OIA request & my preferred method of correspondence is via this web site.
Yours faithfully,
L K Barber
From: OIA_Requests (MSD)
Ministry of Social Development
Tēnā koe L K barber
Thank you for your email received 21 May 2018. Your request for information has been forwarded to the appropriate officials at National office to respond.
Nā mātou noa, nā
Official and Parliamentary Information team | Ministerial and Executive Services
Ministry of Social Development
Our Purpose:
We help New Zealanders to help themselves to be safe, strong and independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake
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From: Info (MSD)
Ministry of Social Development
Dear L K Barber
Attached is the response to your email of 21 May 2018.
Yours sincerely
[email address]
Ministerial and Executive Services
Ministry of Social Development
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