Tēnā koe L K barber

Thank you for your email received 21 May 2018. Your request for information has been forwarded to the appropriate officials at National office to respond.

Nā mātou noa, nā

Official and Parliamentary Information team | Ministerial and Executive Services
Ministry of Social Development

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

-----Original Message-----
From: L.K.Barber [mailto:[FOI #7871 email]]
Sent: Monday, 21 May 2018 7:46 a.m.
To: OIA_Requests (MSD)
Subject: Official Information request - Who has authority to change the value of client repayment amounts.

Dear Ministry of Social Development,
1. After an overpayment debt has been established against a current client of WINZ, which department & position/s held within that department have the authority to alter i.e. increase,decrease agreed repayment amounts from clients?
2. Why is this alteration not recorded in a clients file?
3. What information is available to the decision maker before altering the agreed amount?
4.What process/ steps are involved prior to making this change?
5.Why is a client not advised of the decision?
This is an OIA request & my preferred method of correspondence is via this web site.

Yours faithfully,
L K Barber

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This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

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Dear L K Barber

Attached is the response to your email of 21 May 2018.

Yours sincerely

[email address]
Ministerial and Executive Services
Ministry of Social Development

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This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

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