Te Haumaru Flats Accessible Bathrooms Flooding
S. Paurini made this Official Information request to Megan Woods
The request was partially successful.
From: S. Paurini
Dear Megan Woods,
Your new flats at Frankmoore Avenue (Te Haumaru) all have accessible walk in bathrooms with showers.
The building has a number of design flaws one of which is flat floors without a slant in the bathrooms on the floor.
This means that the bathrooms flood with water, some of which goes into the bedroom. The showers are meant to be for elderly folk and for folk with physical disabilities.
I have requested many times this year (HNZ tenancy management and regional management) to have my floor repaired. I fell earlier this year and injured myself. I already have a physical disability.
Other tenants have the same problem. All the bathrooms flood when the shower is running.
While the flats are near new - they are not well built (other problems have been identified but HNZ isn't moving on it).
Please have the showers repaired so there's less chance of serious accidents.
Yours faithfully,
S. Paurini
From: M Woods (MIN)
Megan Woods
On behalf of Hon Dr Megan Woods, Minister of Energy and Resources,
Minister for Greater Christchurch Regeneration, Minister of Housing,
Minister of Research, Science and Innovation, thank you for your email.
This inbox is regularly checked and every email thoroughly considered.
While all correspondence is important, we are not always able to
personally respond to every email that the Minister receives. If the
matters raised in your email fall under another Minister’s portfolio, we
may refer your correspondence to the appropriate office for consideration.
If you are requesting a meeting or inviting the Minister to attend an
event, we will be in touch shortly.
Thank you again for taking the time to write to Hon Dr Megan Woods.
Kind regards
Office of Hon Dr Megan Woods
Minister of Energy and Resources | Minister for Greater Christchurch
Regeneration | Minister of Housing | Minister of Research, Science and
Innovation
Authorised by Hon Dr Megan Woods MP, Parliament Buildings, Wellington.
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From: Amy Harrison
Dear S Paurini
I write on behalf of Hon Dr Megan Woods, Minister of Housing, to thank you
for your email on 25 October 2019.
The subject matter you raise falls within the portfolio responsibilities
of the Associate Minister of Housing (Public Housing), Hon Kris Faafoi.
Your correspondence has therefore been referred to this office for their
consideration.
Thank you for writing.
Kind Regards
Amy Harrison
Office of Hon Dr Megan Woods
Minister of Energy and Resources | Minister for Greater Christchurch
Regeneration | Minister of Housing | Minister of Research, Science and
Innovation
Private Bag 18041 | Parliament Buildings | Wellington 6160 | New Zealand
Office Phone: +64 4 817 8705 Email: [Megan Woods request email]
-----Original Message-----
From: S. Paurini
[[1]mailto:[FOI #11535 email]]
Sent: Friday, 25 October 2019 5:11 PM
To: M Woods (MIN) <[2][email address]>
Subject: Official Information request - Te Haumaru Flats Accessible
Bathrooms Flooding
Dear Megan Woods,
Your new flats at Frankmoore Avenue (Te Haumaru) all have accessible walk
in bathrooms with showers.
The building has a number of design flaws one of which is flat floors
without a slant in the bathrooms on the floor.
This means that the bathrooms flood with water, some of which goes into
the bedroom. The showers are meant to be for elderly folk and for folk
with physical disabilities.
I have requested many times this year (HNZ tenancy management and regional
management) to have my floor repaired. I fell earlier this year and
injured myself. I already have a physical disability.
Other tenants have the same problem. All the bathrooms flood when the
shower is running.
While the flats are near new - they are not well built (other problems
have been identified but HNZ isn't moving on it).
Please have the showers repaired so there's less chance of serious
accidents.
Yours faithfully,
S. Paurini
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[3][FOI #11535 email]
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3. mailto:[FOI #11535 email]
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From: Victoria Stowers
Dear S Paurini
The Hon Megan Woods has referred your email to the Hon Kris Faafoi,
Associate Minister of Housing (Public Housing). Thank you for your email
of 29 October 2019.
The situation you describe is concerning and I have been asked to pass
your contact details on to Kâinga Ora – Homes and Communities (formally
Housing New Zealand) to look into and reply to you directly.
Kâinga Ora – Homes and Communities is a Crown Entity and therefore
required by law to maintain its operational independence from the
Minister. As the management of tenancies is an operational matter it is
best addressed directly by Housing New Zealand.
You will receive a response directly from Kâinga Ora – Homes and
Communities in due course.
Kind regards,
[1]Crest Victoria Stowers | Private Secretary – Ministerial Support
Office of Hon Kris Faafoi – Associate Minister of Housing (Public
Housing)
Parliament Buildings |Email:
[2][email address]
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From: M Woods (MIN)
Sent: Tuesday, 29 October 2019 11:54 AM
-----Original Message-----
From: S. Paurini
[[4]mailto:[FOI #11535 email]]
Sent: Friday, 25 October 2019 5:11 PM
To: M Woods (MIN) <[5][email address]>
Subject: Official Information request - Te Haumaru Flats Accessible
Bathrooms Flooding
Dear Megan Woods,
Your new flats at Frankmoore Avenue (Te Haumaru) all have accessible walk
in bathrooms with showers.
The building has a number of design flaws one of which is flat floors
without a slant in the bathrooms on the floor.
This means that the bathrooms flood with water, some of which goes into
the bedroom. The showers are meant to be for elderly folk and for folk
with physical disabilities.
I have requested many times this year (HNZ tenancy management and regional
management) to have my floor repaired. I fell earlier this year and
injured myself. I already have a physical disability.
Other tenants have the same problem. All the bathrooms flood when the
shower is running.
While the flats are near new - they are not well built (other problems
have been identified but HNZ isn't moving on it).
Please have the showers repaired so there's less chance of serious
accidents.
Yours faithfully,
S. Paurini
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[6][FOI #11535 email]
Is [7][Megan Woods request email] the wrong address for Official Information
requests to Megan Woods? If so, please contact us using this form:
[8]https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[9]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
--------------------------------------------------------------------------
References
Visible links
2. mailto:[email address]
3. https://www.dia.govt.nz/Proactive-Releas...
4. mailto:[FOI #11535 email]
5. mailto:[email address]
6. mailto:[FOI #11535 email]
7. mailto:[Megan Woods request email]
8. https://fyi.org.nz/change_request/new?bo...
9. https://fyi.org.nz/help/officers
hide quoted sections
From: S. Paurini
Dear Victoria Stowers,
I have not heard back from Mr. Faafois office. Also the reason I would not have had the issue addressed by Kairanga Ora is because they aren't going to address it, that's the reason I wrote to Megan Woods. Kairanga Ora staff are not interested in addressing the issue - so surely the minister must address it by repairing the shower floor (possibly most shower floors in the building)?
Yours sincerely,
S. Paurini
From: Kainga Ora Correspondence
Please find attached a response from Rachel Kelly, Manager, Government
Relations, Kâinga Ora—Homes and Communities.
[1]cid:image001.jpg@01D57F74.14C275C0
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From: S. Paurini
Dear Kainga Ora Correspondence,
The information you have is wrong. The shower floods irrespetive of the shower curtain being there. This letter from you is the first time HNZ has provided this information. Over the last few months of correspondence, HNZ has informed me that the problem is there, they sent an adviser who assessed the shower room and rerported that there is no slant in the room.
I wan the shower repaired as soon as possible this year.
Contact me to organise this.
Yours sincerely,
S. Paurini
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