Printed from https://fyi.org.nz./request/15065-bank-of-china on November 16, 2024 06:25

Bank of China

Helen Hardly made this Official Information request to Office of the Ombudsman

The request was refused by Office of the Ombudsman.

From: Helen Hardly

Dear Office of the Ombudsman,

I understand this Office is not under the OIA Act, however I would kindly like to ask for the sprite of transparency that if you could share given the news below that bank of China is the worse bank of responding complaints, any further actions has the ombudsman has taken to address this issue? Eg further direction/communication issued to the Bank?

https://www.nzherald.co.nz/business/reve...

Yours faithfully,

Helen Hardly

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From: Info
Office of the Ombudsman

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If you have submitted a new complaint, we will write to you when it has been allocated a reference number.

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Yours sincerely

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Phone 0800 802 602 (+64 4 473 9533)|Fax +64 4 471 2254
[Office of the Ombudsman request email] | www.ombudsman.parliament.nz
PO Box 10152, Level 7, SolNet House, 70 The Terrace, Wellington
IMPORTANT: The information contained in this email may be confidential or legally privileged. It is intended solely for the recipient or recipients named in this message. Please note that if you are not the intended recipient you are not authorised to use, copy or distribute the email or any information contained in it. If you have received this email in error, please advise the sender immediately and destroy the original message and any attachments.

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From: Info
Office of the Ombudsman

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Kia ora

 

Please see the attached letter from the Office of the Ombudsman.

 

Ngā mihi

 

Todd Moore

Assistant Investigator

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

 

Phone 04 473 9533 | Fax 04 471 2254

Email [1][Office of the Ombudsman request email] | [2]www.ombudsman.parliament.nz

PO Box 10152, Level 7, SolNet House, 70 The Terrace, Wellington

 

[3]image001-original

 

IMPORTANT: The information contained in this email may be confidential or
legally privileged. It is intended solely for the recipient or recipients
named in this message. Please note that if you are not the intended
recipient you are not authorised to use, copy or distribute the email or
any information contained in it. If you have received this email in error,
please advise the sender immediately and destroy the original message and
any attachments.

 

IMPORTANT: The information contained in this email may be confidential or
legally privileged. It is intended solely for the recipient or recipients
named in this message. Please note that if you are not the intended
recipient you are not authorised to use, copy or distribute the email or
any information contained in it. If you have received this email in error,
please advise the sender immediately and destroy the original message and
any attachments.

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