Tçnâ koe Thayr,

Thank you for your OIA request to the Department of Internal Affairs (included with this email)

The Department will provide its response to your request as soon as practicable and within twenty working days.  The 20th working day is 5 October 2021

Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website.  If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.

Nâku noa, nâ

Michelle Reed (she/her)  
Kaitohutohu Ârahi, te Ture Pârongo Ôkawa | Lead Advisor Official Correspondence 
Te Urûngi | Organisational Strategy & Performance
Level 6, 45 Pipitea St | PO Box 805, Wellington 6140, New Zealand |  www.dia.govt.nz

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Kia ora Thayr

 

Please find attached the response to your Official Information Act
request.

 

Ngā mihi

 

Alysha Stevenson | Advisor Official Correspondence

SDO Branch Development and Support Te Waka Aukaha   

The Department of Internal Affairs Te Tari Taiwhenua   
7 Waterloo Quay | PO Box 805, Wellington 6143|  [1]www.dia.govt.nz  

[2]Logo-test

 

 

References

Visible links
1. http://www.dia.govt.nz/

 

Kia ora Thayr

 

Please find attached our final response to your Official Information Act
request.

 

Ngā mihi

 

Alysha Stevenson | Advisor Official Correspondence

SDO Branch Development and Support Te Waka Aukaha   

The Department of Internal Affairs Te Tari Taiwhenua   
7 Waterloo Quay | PO Box 805, Wellington 6143|  [1]www.dia.govt.nz  

[2]Logo-test

 

 

 

References

Visible links
1. http://www.dia.govt.nz/

 

Kia ora Thayr

 

Thank you for your patience whilst we determined why there are numbers
showing for Auckland in September.

 

I can now provide you with the following information.

 

As explained in the caveats included in Appendix A alongside our letter,
the office location was determined by the location of the citizenship
trained Life and Identity Services Officer (LISO) who is currently
assigned to, or had last modified, an application. Although this is
usually the office that an application was submitted to, in some instances
paper applications are transferred between offices due to varying
workloads.

 

However, I must apologise as a second caveat relating to how office
location was determined was missed out of our letter, which is what has
caused the confusion. Please refer to the  below caveat, explaining how
the office location was determined for paper applications that had been
entered into the system but not yet modified by, or assigned to a LISO.
This explains why there are numbers showing in Auckland during September
when the office was closed, so none would be expected.

 

When an application is first entered into the system but has not yet been
assigned to, or modified by a LISO, it shows in the system as belonging to
the office closest to where the address of the applicant lives. I can
confirm that these applications would have been forwarded to the
Wellington office to be entered into the system but are showing as
Auckland due to the applicant’s address.

 

Ngâ mihi

 

Alysha Stevenson | Advisor Official Correspondence

SDO Branch Development and Support Te Waka Aukaha   

The Department of Internal Affairs Te Tari Taiwhenua   
7 Waterloo Quay | PO Box 805, Wellington 6143|  [1]www.dia.govt.nz  

[2]Logo-test

 

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