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Staff survey and staff numbers

William Brooke made this Official Information request to Bay of Plenty Regional Council

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From: William Brooke

Dear Bay of Plenty Regional Council,

I hope you are well. Please provide me the results of your latest staff morale / engagement / satisfaction survey with results broken down to at least "tier two" level. I believe from precedent that there are no grounds for withholding this information except for individual "verbatim comments". Examples include:

https://www.publicservice.govt.nz/our-wo...
https://www.dia.govt.nz/Engagement-Survey
https://www.ombudsman.parliament.nz/reso...

Can you also provide me the number of staff "full time equivalents" by month since January 2018 e.g. January 2019 100, February 2019 101 and so on.

I am providing the same request to Western Bay Council and Tauranga City Council as I am researching costs for ratepayers around here and how much we get for our money.

Yours faithfully,

William Brooke

Yours faithfully,

William Brooke

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From: Carol Flynn


Attachment image003.jpg
1K Download


Dear William,

 

RE: ACKNOWLEDGEMENT OF YOUR INFORMATION REQUEST 21-0104

 

Thank you for your request for information dated 28^th September 2021]
which was received by the Bay of Plenty Regional Council (Council) on
29^th September 2021.

 

Your request for information is being considered as a request under the
Local Government Official Information and Meetings Act 1987 (LGOIMA).

 

We will make a decision on your request and communicate this decision to
you as soon as reasonably practicable and no later than 28^th October
2021, which is 20 working days after the day on which we received your
request as per section 13(1) LGOIMA.  We will then make available any
information we decide to release to you without undue delay.

 

The response date shown takes into account:

 1. Labour Day (25 October 2021)

We are entitled to charge for a request for information if we consider it
is reasonable to do so.  If we decide to charge you for the information
requested then we are not obligated to release the information to you if
you do not agree to pay the charge.

 

Our LGOIMA responses may be published on the Council website.  If we do
this, we will not publish the requester’s personal or contact details. 
Please contact us if you have any concerns.

 

If you contact the Council about this request, please quote the BOPRC
reference number above

 

 

Yours faithfully

 

Carol

Carol Flynn
Customer Contact Advisor
Bay of Plenty Regional Council Toi Moana

P: 0800 884 880 DD: 0800 884 881 x8999
E: [1][email address]
W: [2]www.boprc.govt.nz
A: PO Box 364, Whakatâne 3158, New Zealand

 

Thriving together – mô te taiao, mô ngâ tângata

[3]cid:image004.png@01D49232.3894E850

 

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1. mailto:[email address]
2. http://www.boprc.govt.nz/

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From: Jackie Healey


Attachment Toi Moana AskYourTeam All Staff Survey 2021 Overall Results and Tier 2.pdf
451K Download View as HTML


Dear William

 

We refer to your Request for information under the Local Government
Official Information and Meetings Act 1987 (LGOIMA) regarding 2021 Staff
Survey and 2018 to 2021 Staff Numbers which was received by the Bay of
Plenty Regional Council (Council) on 28 September 2021 and acknowledged by
Council on 29 September 2021 (Request). 

 

Council has now made a decision on your Request.

 

Council has decided to provide the following information:

 

Latest staff survey

 

In 2019 BOPRC moved from using employee engagement surveys, to a
continuous involvement survey platform. This change came after input from
our people, who wanted the opportunity to provide feedback more frequently
and in a more flexible and meaningful way, so they could become involved
in continuously improving our organisational effectiveness.

 

In June 2021, we ran a customised all-staff baseline survey through the
platform. It included likert scale questions (strongly agree to strongly
disagree), with an overall average score of 74%. Refer to attached
document: “Toi Moana ‘AskYourTeam’ all-staff survey 2021 – Overall Results
and Tier 2”.

 

Number of staff - Full Time Equivalents (FTE)

 

Toi Moana BOPRC staff service the entire Bay of Plenty Region.  We have
three office locations and service 130,000 ratepayers and 308,000
residents across the Bay of Plenty.

 

The number of staff FTE’s by month are as follows:

 

January 2018:

Permanent and Fixed term employees 375.042 FTE and 398 Headcount

Summer Student programme 8.307 FTE and 36 Headcount

Total 383.349 FTE and 434 Headcount

 

January 2019:

Permanent and Fixed term employees 386.0075 FTE and 407 Headcount

Summer Student programme 7.846 FTE and 34 Headcount

Total 393.854 FTE and 441 Headcount

 

January 2020:

Permanent and Fixed term employees 398.1815 FTE and 420 Headcount

Summer Student programme 9 FTE and 39 Headcount

Total 407.182 FTE and 459 Headcount

 

January 2021:

Permanent and Fixed term employees 444.034 FTE and 472 Headcount

Summer Assistant programme 7.153 FTE and 31 Headcount

Total 451.187 FTE and 503 Headcount

 

Please note that you have the right to lodge a complaint with the
Ombudsman under section 27(3) of the Act. The Ombudsman’s Office can be
contacted by calling 0800 802 602, emailing
[1][email address] or online at
[2]www.ombudsman.parliament.nz.

 

Our LGOIMA responses may be published on the Council website.  If we do
this, we will not publish the requester’s personal or contact details. 
Please contact us if you have any concerns.

 

If you contact the Council about this Request, please quote the BOPRC
reference number above.

 

Yours faithfully

 

Karen Aspey

Director, People and Leadership  - Tumu Whakarangatira Tangata

 

Jackie Healey – Sent on behalf of Karen Aspey, Director, People and
Leadership
Executive Assistant - General Manager
Bay of Plenty Regional Council Toi Moana

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P: 0800 884 880 DD: 0800 884 881 x8146
E: [3][email address]
M: 027 349 4677 W: [4]www.boprc.govt.nz
A: PO Box 364, Whakatâne 3158, New Zealand

-----------------------------------------

Thriving together – mô te taiao, mô ngâ tângata

 

 

 

 

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Disclaimer: This message and accompanying data may contain information
that is confidential or subject to legal privilege. If you are not the
intended recipient you are notified that any use, dissemination,
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received this email in error, please notify us immediately and erase all
copies of the message and attachments. We apologise for the inconvenience.
Thank you.

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References

Visible links
1. mailto:[email address]
2. http://www.ombudsman.parliament.nz/
3. mailto:[email address]
4. http://www.boprc.govt.nz/

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