Valentia Technologies (NZ) Limited
Kieren BP made this Official Information request to Ministry of Health
This request has an unknown status. We're waiting for Kieren BP to read recent responses and update the status.
From: Kieren BP
Dear Ministry of Health,
Valentia is being used by a lot of public health businesses here in New Zealand.
I am requesting:
1) Any audit findings, documents and emails related to the security of Valentia and Indici.
2) Contracts and emails with Valentia regarding the use of their systems within Te Whatu Ora and why they were chosen over other available software.
3) Contracts and emails with Valentia regarding Valentia hosting API servers for ACC
4) Contracts and emails with Valentia regarding Valentia's software being used for helpline centres
5) Any security decisions or concerns made to MOH/Te Whatu Ora regarding Valentia technology
6) Any future projects or plans with Valentia
7) All funding decisions and documents related to Valentia Technologies Limited
8) Any discussions with Valentia and/or Pinnacle that was made to Te Whatu Ora, including the creation of Valentia Technologies Limited in Ireland.
9) Information on every service that Valentia provides to MOH, DHBs and publicly funded services
Yours faithfully,
Kieren
From: OIA Requests
Kia ora Kieran,
Please find attached a letter relating to your official information act
request.
Ngā mihi
OIA Services Team
Manatū Hauora | Ministry of Health
M[1]inistry of Health information releases
U[2]nite against COVID-19
****************************************************************************
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legal privilege.
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distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
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From: Government Services
Kia ora Kieran,
Thank you for the following question which was transferred to our agency
to respond to:
3. Contracts and emails with Valentia regarding Valentia hosting API
servers for ACC
We can confirm that ACC has an agreement with Valentia. However, we note
this agreement began in 2017, and therefore the email correspondence
between ACC and Valentia is significant. We further note that much of this
correspondence is administrative in nature.
In order for us to identify information that would be useful to you, we
would like you to clarify whether your request for emails can be
restricted to certain topics or matters. For example, the topics mentioned
in your 21 March email:
* Audits
* Security
* Funding descisions
* Future projects
Using more specific search parameters and having a manageable amount of
information will reduce the need to extend the timeframe for our response.
Could you please advise if your request for emails is limited to certain
topics and matters, and if so, what they are? Further, could you advise if
email correspondence that is primarily administrative in nature can be
deemed out of scope?
We’d be most grateful if you could please clarify this information by
Wednesday 26 April.
Ngâ mihi
Sara Freitag (she/her)
Acting Manager | OIA Services
' 027 973 7330
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
From: Kieren BP
Kia ora Sare,
Thank you for your email regarding my request for information related to Valentia Technologies NZ Limited. In response to your request for clarification, I would like to specify that my request for emails is related to the following topics:
- The systems that are currently managed, maintained, and/or created by Valentia
- Any audits that have been done related to Valentia's work for ACC
- Information related to security in relation to Valentia's work for ACC (with the understanding that some information related to security may need to be redacted in order to protect sensitive information and still fulfil this request)
- Funding decisions related to Valentia's work for ACC
- Future projects related to Valentia's work for ACC
- The costs associated with any of ACC's agreement with Valentia
- Any emails related to the introduction of Valentia and their staff to any staff at ACC, and how the parties met
- Stability and general issues related to Valentia's software and services provided to ACC
I note your comment that much of the email correspondence is administrative in nature, and I confirm that I am interested in administrative emails only to the extent that they relate to any of the above topics.
I hope this clarifies my request, and I look forward to receiving the requested information from your agency.
Thank you for your assistance in this matter!
Kieren
From: Government Services
Kia ora
Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.
We will try to respond your query as quickly as possible. However,
depending on the nature of your request you may not receive a response for
up to 20 working days. You can check the [1]Ombudsman OIA response
calculator to find when your request for official information will be due
In cases where ACC’s response provides information that is identified to
be of general public interest, the response may also be published on the
ACC’s website. If ACC publishes the response to your OIA request, all
personal information, including your name and contact details, will be
removed.
The information you have requested may involve documents which contains
the names of our staff. Please let us know whether you require these
names. We may need to consult our staff before deciding whether we can
release this information, and this may take a bit more time. If we do not
hear from you, we will assume that you do not require staff names.
Our [2]website provides up to date news and information about our work.
You can also follow us on [3]Facebook and [4]Twitter. Further information
about how to contact us is also available [5]here.
Ngâ mihi,
Government Engagement Team
Government Engagement, ACC
' 0800 101 996
* Box 242, Wellington 6011
[6]www.acc.co.nz
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
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2. http://www.acc.co.nz/
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4. https://twitter.com/accnz
5. http://www.acc.co.nz/contact/
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From: hnzOIA
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Kia ora Kieran BP
I refer to your request for official information, transferred to Te Whatu
Ora – Health New Zealand on 6 April 2023:
o Any audit findings, documents and emails related to the security of
Valentia and Indici.
o Contracts and emails with Valentia regarding the use of their systems
within Te Whatu Ora and why they were chosen over other available
software.
o Contracts and emails with Valentia regarding Valentia's software being
used for helpline centres
o Any security decisions or concerns made to MOH/Te Whatu Ora regarding
Valentia technology
o Any future projects or plans with Valentia
o All funding decisions and documents related to Valentia Technologies
Limited
o Any discussions with Valentia and/or Pinnacle that was made to Te
Whatu Ora, including the creation of Valentia Technologies Limited in
Ireland.
o Information on every service that Valentia provides to MOH, DHBs and
publicly funded services
Unfortunately, your request is for a large volume of information, and
substantial manual collation would be required to locate and prepare all
documents within scope of your request. To avoid refusing your request
under 18(f) of the Act, is there specific information you are looking for,
or after information from a specific time period? Please advise to assist
us in narrowing the scope of your request so that we can respond
appropriately.
If you do not respond by COB 26 April 2023, we will proceed as we see fit.
We look forward to receiving your response.
Ngā mihi,
Te Whatu Ora Ministerial Team
Ministerial Services
Government, Partnership & Risk
Te Whatu Ora – Health New Zealand
TeWhatuOra.govt.nz
From: OIA Requests <[email address]>
Sent: Thursday, 6 April 2023 4:13 pm
To: [FOI #22187 email]
Subject: Formal transfer of OIA request ref: Kieran BP H2023022283
CRM:0114458
Kia ora Kieran,
Please find attached a letter relating to your official information act
request.
Ngā mihi
OIA Services Team
Manatū Hauora | Ministry of Health
M[1]inistry of Health information releases
U[2]nite against COVID-19
****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************
References
Visible links
1. https://www.health.govt.nz/about-ministr...
2. https://covid19.govt.nz/
hide quoted sections
From: Kieren BP
Kia ora,
Thank you for your response. To help narrow the scope, I would like to clarify that my original questions were primarily related to the security and general use of Valentia's technology within Te Whatu Ora and other publicly funded services. Specifically, I am interested in obtaining any documents or communications related to:
1. Any audit findings, documents, and emails related to the stability and security of Valentia and Indici systems.
2. Contracts and emails with Valentia regarding the use of their systems within Te Whatu Ora, with a focus on the decision-making process behind the selection of Valentia's software over other available options.
3. Contracts and emails with Valentia regarding Valentia's software being used for helpline centers.
4. Any security decisions or concerns made to MOH/Te Whatu Ora regarding Valentia technology, including any self-reporting by Valentia or concerns raised by external/internal parties.
5. Any future projects or plans with Valentia, including any updates or changes to existing contracts.
6. All funding decisions and documents related to Valentia.
7. All discussions, contracts, and emails between Te Whatu Ora and Valentia (or external parties) related to the creation of Valentia's operations in New Zealand, including any documentation related to the decision-making process for establishing the partnership between Te Whatu Ora and Valentia.
8. A list and summary of all services provided by Valentia to MOH, DHBs, and publicly funded services.
I understand that this request may require substantial manual collation to locate and prepare all documents within scope, and I appreciate your efforts to assist me in narrowing the scope of the request where possible.
Thank you for your assistance in this matter. I look forward to your response.
Kieren
From: hnzOIA
Kia ora Kieran
Please find attached our response to your Official Information Act
request.
Ngâ mihi,
Te Whatu Ora Ministerial Team
Ministerial Services
Government, Partnership & Risk
Te Whatu Ora – Health New Zealand
TeWhatuOra.govt.nz
****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************
hide quoted sections
From: Government Services
Kia ora Kieran,
Please find attached our response to your official information request
dated 11 April 2023. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us a
call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Sara Freitag (she/her)
Acting Manager | OIA Services
' 027 973 7330
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
1. mailto:[email address]
2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/
From: Government Services
Kia ora Kieran
Please find attached our response to your official information request
dated 11 April 2023. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us a
call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Sara Freitag (she/her)
Acting Manager | OIA Services
' 027 973 7330
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
1. mailto:[email address]
2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
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Cody C left an annotation ()
I assure you that MOH does, in fact, hold copies of cyber security audits with Valentia. You should challenge their response and failing that send to Ombudsman.
Link to this