SOLUS library apps failure
Cody C made this Official Information request to Department of Internal Affairs
The request was successful.
From: Cody C
Dear Department of Internal Affairs,
What has gone wrong at DIA that has caused a large number of New Zealand library apps, from SOLUS, to cease working? Did DIA forget to update to the new app released in early 2023?
Yours faithfully,
Cody C
From: OIA
Department of Internal Affairs
Tçnâ koe,
Thank you for contacting the Department of Internal Affairs. You have
contacted us during the annual legislative closedown period of public
service OIA processing, which spans 24 December 2023 to 15 January 2024
(inclusive).
During this period Official Information Act processing is suspended.
If you are making a new Official Information Act (OIA) request for
information held by the Department, we will respond to you after OIA
processing resumes on Tuesday the 16th January 2024. You can check the
time limit for the Department’s response in the [1]Ombudsman’s OIA
Response Calculator.
If you are contacting the Department about information that is held by a
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Nâku noa, nâ
OIA Performance and Practice team
Te Urûngi | Organisational Strategy & Performance
Level 6, 45 Pipitea St | PO Box 805, Wellington 6140, New Zealand |
[3]www.dia.govt.nz
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From: Lily Reid
Department of Internal Affairs
Tçnâ koe Cody
Thank you for your OIA request to the National Library of New Zealand Te
Puna Mâtauranga o Aotearoa (included with this email). Please note that
the timeline for your request includes the legislative closedown period of
public service OIA processing, which spans 25 December to 15 January
inclusive.
The Department will provide its response to your request as soon as
practicable and within twenty working days. The 20^th working day is 13
February 2024.
In cases where the Department’s response provides information that is
identified to be of general public interest, the response may also be
published on the Department of Internal Affairs website. If the
Department publishes its response to your OIA request, all personal
information, including your name and contact details, will be removed.
Ngâ mihi
Lily Reid ([1]she/her)
Senior Business Advisor, Office of the National Librarian
National Library of New Zealand Te Puna Mâtauranga o Aotearoa
[2]www.natlib.govt.nz
The National Library of New Zealand is part of the Department of Internal
Affairs
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From: Heather Mathie
Department of Internal Affairs
Kia ora Cody,
Please find attached the response to your request of 22 December 2023.
Ngā mihi
Heather Mathie (she/her) | Kaitohutohu Business Advisor Office of the
National Librarian National Library of New Zealand Te Puna Mātauranga o
Aotearoa
[1]www.natlib.govt.nz
References
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1. http://www.natlib.govt.nz/
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