Kia ora,

Thank you for your request for information, received at Council on 14 August 2024. The Service request number assigned to your request is 2428570.

We will endeavour to respond to your request as soon as reasonably practicable and in any event no later than 11 September 2024, being 20 working days after the day your request was received. Working days excludes public and provincial holidays and the period between 20 December to 10 January inclusive. If we are unable to respond to your request by then, we will notify you of an extension of that timeframe. In the case of a request that is not made with due particularity or is very broad and a response would require substantial collation or research, we may ask that this be clarified or refined in terms of scope, which may affect the statutory deadline given above.

If you have any queries, please feel free to contact me at [Nelson City Council request email].

Kind regards,

Gareth O’Neill
Information Officer

Nelson City Council | Te Kaunihera o Whakatû
nelson.govt.nz

-----Original Message-----
From: Gywn Walker <[FOI #28041 email]>
Sent: Wednesday, August 14, 2024 8:06 AM
To: LGOIMA <[Nelson City Council request email]>
Subject: Official Information request - Noise control complaints & procedures - CBD

CAUTION: External email.

Do not click links or open attachments unless you recognise the sender and know the content is safe.

Dear Nelson City Council,

I am writing to request information on noise control complaints in the central business district, specifically:

- How many noise complaints the council or its contractor(s) have received for the central business district during the past 24 months.
- How many of those complaints relate to the same complainee or complainees?
- The outcomes of those complaints.
- The process or procedure manual for dealing with noise complaints.

Yours faithfully,

Gywn Walker

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #28041 email]

Is [Nelson City Council request email] the wrong address for Official Information requests to Nelson City Council? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------
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Kia ora Gywn

 

Please find attached our response to your request for information.

 

Ngâ mihi,

 

Kate Redgrove

LGOIMA Advisor

 

PLEASE SEND CORRESPONDENCE RELATING TO INFORMATION (LGOIMA) REQUESTS TO
[1][Nelson City Council request email]

 

Nelson City Council | Te Kaunihera o Whakatû
P 03 546 0404
[2]nelson.govt.nz

 

 

 

-----Original Message-----
From: LGOIMA <[Nelson City Council request email]>
Sent: Wednesday, August 14, 2024 9:44 AM
To: Gywn Walker <[FOI #28041 email]>
Subject: RE: Your Request for Information - Noise Complaints & Procedures
- SR2428570

 

Kia ora,

 

Thank you for your request for information, received at Council on 14
August 2024. The Service request number assigned to your request
is 2428570.

 

We will endeavour to respond to your request as soon as reasonably
practicable and in any event no later than 11 September 2024, being 20
working days after the day your request was received.   Working days
excludes public and provincial holidays and the period between 20 December
to 10 January inclusive.  If we are unable to respond to your request by
then, we will notify you of an extension of that timeframe.   In the case
of a request that is not made with due particularity or is very broad and
a response would require substantial collation or research, we may ask
that this be clarified or refined in terms of scope, which may affect the
statutory deadline given above.

 

If you have any queries, please feel free to contact me
at [3][Nelson City Council request email].

 

 

Kind regards,

 

Gareth O’Neill

Information Officer

 

Nelson City Council | Te Kaunihera o Whakatû nelson.govt.nz

 

 

 

-----Original Message-----

From: Gywn Walker <[4][FOI #28041 email]>

Sent: Wednesday, August 14, 2024 8:06 AM

To: LGOIMA <[5][Nelson City Council request email]>

Subject: Official Information request - Noise control complaints &
procedures - CBD

 

CAUTION: External email.

 

Do not click links or open attachments unless you recognise the sender and
know the content is safe.

 

 

Dear Nelson City Council,

 

I am writing to request information on noise control complaints in the
central business district, specifically:

 

- How many noise complaints the council or its contractor(s) have received
for the central business district during the past 24 months.

- How many of those complaints relate to the same complainee or
complainees?

- The outcomes of those complaints.

- The process or procedure manual for dealing with noise complaints.

 

Yours faithfully,

 

Gywn Walker

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[6][FOI #28041 email]

 

Is [7][Nelson City Council request email] the wrong address for Official Information
requests to Nelson City Council? If so, please contact us using this form:

[8]https://aus01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

This email is covered by the disclaimers which can be found at
http://nelson.govt.nz/exclusion-of-liabi...
If you have received this email and any attachments to it in error, please
take no action based on it, copy it or show it to anyone. Please advise
the sender and delete your copy. Thank you.

References

Visible links
1. mailto:[Nelson City Council request email]
2. http://nelson.govt.nz/
3. mailto:[Nelson City Council request email]
4. mailto:[FOI #28041 email]
5. mailto:[Nelson City Council request email]
6. mailto:[FOI #28041 email]
7. mailto:[Nelson City Council request email]
8. https://fyi.org.nz/change_request/new?bo...
9. https://fyi.org.nz/help/officers

hide quoted sections

Kia ora Gywn,

Your further enquiry has been passed to the relevant member of staff for comment.

Ngā mihi,

Kate Redgrove
LGOIMA Advisor

PLEASE SEND CORRESPONDENCE RELATING TO INFORMATION (LGOIMA) REQUESTS TO [Nelson City Council request email]

Nelson City Council | Te Kaunihera o Whakatū
P 03 546 0404
nelson.govt.nz

-----Original Message-----
From: Gywn Walker <[FOI #28041 email]>
Sent: Sunday, September 8, 2024 5:44 PM
To: LGOIMA <[Nelson City Council request email]>
Subject: RE: Your Request for Information - Noise Complaints & Procedures - SR2428570

CAUTION: External email.

Do not click links or open attachments unless you recognise the sender and know the content is safe.

Dear Kate,

Thank you for the information provided.

Your response to the second question of my request provides information regarding complainant(s) however the request was for information regarding complaints relating to the same complainee(s).

Could you please provide this?

Yours sincerely,

Gywn Walker

-----Original Message-----

Kia ora Gywn

Please find attached our response to your request for information.

Ngâ mihi,

Kate Redgrove

LGOIMA Advisor

PLEASE SEND CORRESPONDENCE RELATING TO INFORMATION (LGOIMA) REQUESTS TO [1][Nelson City Council request email]

Nelson City Council | Te Kaunihera o Whakatû P 03 546 0404 [2]nelson.govt.nz

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #28041 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------
This email is covered by the disclaimers which can be found at http://nelson.govt.nz/exclusion-of-liabi...
If you have received this email and any attachments to it in error, please take no action based on it, copy it or show it to anyone. Please advise the sender and delete your copy. Thank you.

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Kia ora Gywn,

 

I write further to our correspondence below. 

 

The member of staff concerned has provided the following additional
information:

 

“Noise complaints are logged against addresses/locations, not
complainees.   Council holds complainee details in relation to Excessive
Noise Directions that are issued.  Four Directions were issued during the
relevant period, to four different complainees...”.

 

If you require anything further, please do not hesitate to contact me.

 

Ngā mihi,

 

Kate Redgrove

LGOIMA Advisor

 

PLEASE SEND CORRESPONDENCE RELATING TO INFORMATION (LGOIMA) REQUESTS TO
[1][Nelson City Council request email]

 

Nelson City Council | Te Kaunihera o Whakatū
P 03 546 0404
[2]nelson.govt.nz

 

 

 

-----Original Message-----
From: LGOIMA <[Nelson City Council request email]>
Sent: Monday, September 9, 2024 2:30 PM
To: Gywn Walker <[FOI #28041 email]>
Subject: RE: Your Request for Information - Noise Complaints & Procedures
- SR2428570

 

Kia ora Gywn,

 

Your further enquiry has been passed to the relevant member of staff for
comment.

 

Ngā mihi,

 

Kate Redgrove

LGOIMA Advisor

 

PLEASE SEND CORRESPONDENCE RELATING TO INFORMATION (LGOIMA) REQUESTS TO
[3][Nelson City Council request email]

 

Nelson City Council | Te Kaunihera o Whakatū P 03 546 0404 nelson.govt.nz

 

 

 

-----Original Message-----

From: Gywn Walker <[4][FOI #28041 email]>

Sent: Sunday, September 8, 2024 5:44 PM

To: LGOIMA <[5][Nelson City Council request email]>

Subject: RE: Your Request for Information - Noise Complaints & Procedures
- SR2428570

 

CAUTION: External email.

 

Do not click links or open attachments unless you recognise the sender and
know the content is safe.

 

 

Dear Kate,

 

Thank you for the information provided.

 

Your response to the second question of my request provides information
regarding complainant(s) however the request was for information regarding
complaints relating to the same complainee(s).

 

Could you please provide this?

 

Yours sincerely,

 

Gywn Walker

 

-----Original Message-----

 

Kia ora Gywn

 

 

 

Please find attached our response to your request for information.

 

 

 

Ngâ mihi,

 

 

 

Kate Redgrove

 

LGOIMA Advisor

 

 

 

PLEASE SEND CORRESPONDENCE RELATING TO INFORMATION (LGOIMA) REQUESTS TO 
[1][Nelson City Council request email]

 

 

 

Nelson City Council | Te Kaunihera o Whakatû  P 03 546 0404 
[2]nelson.govt.nz

 

 

 

 

 

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[6][FOI #28041 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[7]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

This email is covered by the disclaimers which can be found at
http://nelson.govt.nz/exclusion-of-liabi...
If you have received this email and any attachments to it in error, please
take no action based on it, copy it or show it to anyone. Please advise
the sender and delete your copy. Thank you.

References

Visible links
1. mailto:[Nelson City Council request email]
2. http://nelson.govt.nz/
3. mailto:[Nelson City Council request email]
4. mailto:[FOI #28041 email]
5. mailto:[Nelson City Council request email]
6. mailto:[FOI #28041 email]
7. https://fyi.org.nz/help/officers

hide quoted sections