Information about the LAS complaints process
A M Smith made this Official Information request to Ministry of Business, Innovation & Employment
This request has an unknown status. We're waiting for A M Smith to read recent responses and update the status.
From: A M Smith
Dear Ministry of Business, Innovation & Employment,
I would like to request all available information in the form of emails and other communications, finalised or draft documents and projects related to any kind of complaints process for language service providers (LSPs), translators and/or interpreters which has been developed, started to be developed, has been planned and/or discussed, particularly since the creation of the Language Assistance Services (LAS) project. I would like information about any accountability process discussed to follow up on LSPs engaging NAATI interpreters first, meeting the conditions in their agreements and following the LAS policy (whether the process has been implemented or not, whether it is being planned, developed or disregarded).
Yours faithfully,
A Smith
From: NoReplyMinisterialServices
Ministry of Business, Innovation & Employment
Kia ora A Smith FYI 28402,
On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 15/09/2024 requesting, under the Official
Information Act 1982, the following:
I would like to request all available information in the form of emails
and other communications, finalised or draft documents and projects
related to any kind of complaints process for language service providers
(LSPs), translators and/or interpreters which has been developed, started
to be developed, has been planned and/or discussed, particularly since the
creation of the Language Assistance Services (LAS) project. I would like
information about any accountability process discussed to follow up on
LSPs engaging NAATI interpreters first, meeting the conditions in their
agreements and following the LAS policy (whether the process has been
implemented or not, whether it is being planned, developed or
disregarded).
We will endeavour to respond to your request as soon as possible, and no
later than 11/10/2024, being 20 working days after the day your request
was received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe. If you have any enquiries
regarding your request feel free to contact us via email to
[1][MBIE request email].
Nāku noa, nā
Ministerial Services
Corporate Services, Finance & Enablement
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington 6011 | P O Box 1473 Wellington 6140
References
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1. mailto:[MBIE request email]
From: INZ OIAs
Ministry of Business, Innovation & Employment
Kia ora A Smith
Please see the attached letter related to your request for information
under the Official Information Act 1982.
Ngā Mihi,
Emma
MINISTERIAL SERVICES
Associate Deputy Secretary Immigration, Immigration New Zealand | Rōpū
Manene
Ministry of Business, Innovation and Employment, Hīkina Whakatutuki
NZBN 9429000106078
[1]457667B6
References
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From: INZ OIAs
Ministry of Business, Innovation & Employment
Kia ora Simratpal,
Please find attached notification of partial transfer of your Official
Information Act request.
Ngā Mihi,
Emma
MINISTERIAL SERVICES
Associate Deputy Secretary Immigration, Immigration New Zealand | Rōpū
Manene
Ministry of Business, Innovation and Employment, Hīkina Whakatutuki
NZBN 9429000106078
[1]457667B6
References
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From: INZ OIAs
Ministry of Business, Innovation & Employment
image001.png
26K
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DOIA REQ 0004901 Simratpal Decision on request.pdf
186K
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Kia ora Simratpal
Please find attached a letter regarding your Official Information Act
request.
Ngā mihi,
Emma
Ministerial Services
Associate Deputy Secretary Immigration Branch, Immigration New Zealand
Ministry of Business, Innovation & Employment
Level 1, 15 Stout Street, Wellington 6011 |PO Box 1473, Wellington 6140,
New Zealand
NZBN 9429000106078
From: INZ OIAs
Ministry of Business, Innovation & Employment
image001.png
26K
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DOIA REQ 0003017 A Smith Response.pdf
235K
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Appendix A Redacted 1.pdf
9.3M
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Appendix B.pdf
492K
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Appendix C.pdf
492K
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Kia ora A Smith,
Please find attached the response to your Official Information Act
request.
Ngā Mihi,
Emma
MINISTERIAL SERVICES
Associate Deputy Secretary Immigration, Immigration New Zealand | Rōpū
Manene
Ministry of Business, Innovation and Employment, Hīkina Whakatutuki
NZBN 9429000106078
[1]457667B6
References
Visible links
From: INZ OIAs
Ministry of Business, Innovation & Employment
Kia ora Simratpal,
Please find attached the response to your Official Information Act
request.
Ngā Mihi,
Emma
MINISTERIAL SERVICES
Associate Deputy Secretary Immigration, Immigration New Zealand | Rōpū
Manene
Ministry of Business, Innovation and Employment, Hīkina Whakatutuki
NZBN 9429000106078
[1]457667B6
References
Visible links
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