We don't know whether the most recent response to this request contains information or not – if you are Cooper O'Neil please sign in and let everyone know.

Phone menu voice

Cooper O'Neil made this Official Information request to Inland Revenue Department

This request has an unknown status. We're waiting for Cooper O'Neil to read a recent response and update the status.

From: Cooper O'Neil

Tēnā koe,

Under the provisions of the Official Information Act 1982, I would like to request the following information regarding the voice recordings used in Inland Revenue's 0800 phone menus:

The name of the company or individual(s) contracted to provide the voice recordings for the automated phone menus.
The name of the voice actor(s) or artist(s) used in these recordings.
Copies of any invoices or financial records related to the procurement of these voice recordings, including the cost breakdown and details of services provided.

Thank you for your time and consideration. I look forward to your response.

Ngā mihi nui,
Cooper.

Link to this

From: oia
Inland Revenue Department

[IN CONFIDENCE RELEASE EXTERNAL]

[IN CONFIDENCE RELEASE EXTERNAL]

Dear Cooper

 

Thank you for your request under the Official Information Act.  

 

We will respond within the 20-day statutory timeframe.  You can expect to
receive a response no later than 15 November 2024.

 

Your reference number is 25OIA1491.   

 

Kind regards  
Governance and Ministerial Services | Inland Revenue - Te Tari Taake

 

 

 

From: Cooper O'Neil <[FOI #28790 email]>
Sent: Thursday, 17 October 2024 5:43 pm
To: oia <[IRD request email]>
Subject: 25OIA1491 Request Cooper O'Neil

 

External Email CAUTION: Please take CARE when opening any links or
attachments.

 

 

 

 

 

 

 

Tēnā koe,

 

Under the provisions of the Official Information Act 1982, I would like to
request the following information regarding the voice recordings used in
Inland Revenue's 0800 phone menus:

 

The name of the company or individual(s) contracted to provide the voice
recordings for the automated phone menus.

The name of the voice actor(s) or artist(s) used in these recordings.

Copies of any invoices or financial records related to the procurement of
these voice recordings, including the cost breakdown and details of
services provided.

 

Thank you for your time and consideration. I look forward to your
response.

 

Ngā mihi nui,

Cooper.

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[1][FOI #28790 email]

 

Is [2][IRD request email] the wrong address for Official Information requests
to Inland Revenue Department? If so, please contact us using this form:

[3]https://aus01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[4]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

This email and any attachment may contain confidential information. If you
have received this email or any attachment in error, please delete the
email / attachment, and notify the sender. Please do not copy, disclose or
use the email, any attachment, or any information contained in them.
Consider the environment before deciding to print: avoid printing if you
can, or consider printing double-sided. Visit us online at ird.govt.nz

References

Visible links
1. mailto:[FOI #28790 email]
2. mailto:[IRD request email]
3. https://fyi.org.nz/change_request/new?bo...
4. https://fyi.org.nz/help/officers

hide quoted sections

Link to this

We don't know whether the most recent response to this request contains information or not – if you are Cooper O'Neil please sign in and let everyone know.

Things to do with this request

Anyone:
Inland Revenue Department only: