Dear Ms Pridmore,

 

I acknowledge receipt of your Official Information Act request (OIA)
received below by New Zealand Police on 7 December 2020.
Please note, as per section 2 of the Act, the three weeks between 25
December and 15 January in the following year do not count as working
days. You can expect a response to your request on or before 26 January
2021.

 
Your request is being actioned pursuant to the Act.
 
Kind regards
Penni
Ministerial Services
PNHQ
-----"Nève Pridmore" <[FYI request #14259 email]>
wrote: -----
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Nève Pridmore" <[FYI request #14259 email]>
Date: 07/12/2020 02:19PM
Subject: [EXTERNAL] Official Information request - Transcript of 111 call

CAUTION: This email originated from outside of the organization. Do not
click links or open attachments unless you recognize the sender and know
the content is safe.

Dear New Zealand Police,
I would like to please request the transcript of the 111 call made from
Westgate McDonalds, Nz on the 6/12/2020 between approx 2am-4am.
This will be in relation to #P044666475
Yours faithfully,
Nève Pridmore
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[FYI request #14259 email]
Is [New Zealand Police request email] the wrong address for Official
Information requests to New Zealand Police? If so, please contact us using
this form:
[1]https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

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My apologies Neve - file number is 01-20-37087
 
Ngā mihi
Penni 
Ministerial Services
PNHQ
 

-----[email address] wrote: -----
To: "Nève Pridmore" <[FYI request #14259 email]>
From: [email address]
Date: 07/12/2020 03:38PM
Cc: Ministerial Services/POLICE/NZ@NZPOLICE
Subject: OIA 01-20-37086

Dear Ms Pridmore,

 

I acknowledge receipt of your Official Information Act request (OIA)
received below by New Zealand Police on 7 December 2020.
Please note, as per section 2 of the Act, the three weeks between 25
December and 15 January in the following year do not count as working
days. You can expect a response to your request on or before 26 January
2021.

 
Your request is being actioned pursuant to the Act.
 
Kind regards
Penni
Ministerial Services
PNHQ
-----"Nève Pridmore" <[FYI request #14259 email]>
wrote: -----
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Nève Pridmore" <[FYI request #14259 email]>
Date: 07/12/2020 02:19PM
Subject: [EXTERNAL] Official Information request - Transcript of 111 call

CAUTION: This email originated from outside of the organization. Do not
click links or open attachments unless you recognize the sender and know
the content is safe.

Dear New Zealand Police,
I would like to please request the transcript of the 111 call made from
Westgate McDonalds, Nz on the 6/12/2020 between approx 2am-4am.
This will be in relation to #P044666475
Yours faithfully,
Nève Pridmore
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[FYI request #14259 email]
Is [New Zealand Police request email] the wrong address for Official
Information requests to New Zealand Police? If so, please contact us using
this form:
[1]https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

show quoted sections

Hi Neve,
 
It is more than likely that you will have this before Christmas, however I
am obligated to let you know what the time frames are set down by the
Official information Act.
 
Kind regards,
 
Penni
Ministerial Services
PNHQ
 

-----"Nève Pridmore" <[FOI #14259 email]>
wrote: -----
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Nève Pridmore" <[FOI #14259 email]>
Date: 07/12/2020 03:52PM
Subject: [EXTERNAL] Re: OIA 01-20-37086

CAUTION: This email originated from outside of the organization. Do not
click links or open attachments unless you recognize the sender and know
the content is safe.

Dear Penni,
Thank you for your response.
I would like to note that the request has been made well before the 25th
of December (today is the 7th) so I feel like this is a bit unacceptable
I’m sorry.
I would really like a response sooner as we are wanting to take this to
our lawyer.
Any help is much appreciated ☺️
Yours faithfully,
Nève Pridmore

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Kia ora Nève,

 

Thank you for your request.

 

I would like clarify with you exactly what we can offer you, as Police
does not as a matter of routine create transcripts of 111 calls due the
administrative load that would come with doing so.

Instead, we can consider releasing the event chronology for the incident.
The event chronology is created by the call-taker when they answer 111
calls and, while this is not a verbatim transcript, includes details noted
by the call-taker that were pertinent to the incident as well as any notes
entered by the dispatcher.

 

Would this be sufficient for you?

 

Ngā mihi,

 

Lucas

Police Emergency Centres

PNHQ

 

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

Kia ora Neve

Please find attached the response to your Official Information Act
request, received by New Zealand Police on 7 December 2020.

Kind regards,

Sarah

PNHQ

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

Kia ora Nève
I have asked the work group that prepared your response for clarification
and this is their response:
Our call-takers submit information into the chronology as they are
speaking with the caller. This information is then immediately visible to
the dispatcher who is coordinating the Police response. The timestamps
indicate when those notes were submitted into the system.

The time between 01:25:12 and 01:25:15 was when the dispatcher merged the
two other events into the first one. As these notes are essentially new
comments to this main event, the system records the time they were merged
into the main event, rather than their original timestamps. I have
attached the original chronologies of those merged events which show the
original timestamps (redactions pursuant to section 9(2)(a) of the OIA).
Ngā mihi
Sarah 
Ministerial Services
PNHQ

-----"Nève Pridmore" <[FOI #14259 email]>
wrote: -----
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Nève Pridmore" <[FOI #14259 email]>
Date: 16/12/2020 03:54PM
Subject: [EXTERNAL] Re: OIA response IR-01-20-37087

CAUTION: This email originated from outside of the organization. Do not
click links or open attachments unless you recognize the sender and know
the content is safe.

Dear Sarah,
Thank you so much for sending this out so quick!
I really appreciate it ☺️
I see all the calls and notes are time stamped, is this accurate as to
when the call actually occurred?
Yours faithfully,
Nève Pridmore

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