Lookback, Findings and Recommendations System

Rodney Parsons made this Official Information request to Health and Disability Commissioner

Currently waiting for a response from Health and Disability Commissioner, they must respond promptly and normally no later than (details and exceptions).

From: Rodney Parsons

Dear Health and Disability Commissioner,

HDC has a system that publishes reports from now over 3000 cases. In those cases are outlined thousands of findings and recommendations.

What system does HDC use to track the findings and recommendations, induce lookback within systems where recurrent issues arise and assess whether recommendations have been effectively implemented?

Provide examples of where HDC has done this, what steps the HDC have taken when recommendations were not implemented and how HDC addresses when multiple issues arise across multiple parts of the health sector- for instance emergency departments.

Yours faithfully,

Rodney Parsons

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