Lookback, Findings and Recommendations System
Rodney Parsons made this Official Information request to Health and Disability Commissioner
The request was successful.
From: Rodney Parsons
Dear Health and Disability Commissioner,
HDC has a system that publishes reports from now over 3000 cases. In those cases are outlined thousands of findings and recommendations.
What system does HDC use to track the findings and recommendations, induce lookback within systems where recurrent issues arise and assess whether recommendations have been effectively implemented?
Provide examples of where HDC has done this, what steps the HDC have taken when recommendations were not implemented and how HDC addresses when multiple issues arise across multiple parts of the health sector- for instance emergency departments.
Yours faithfully,
Rodney Parsons
From: Craig Goodwillie
Health and Disability Commissioner
Dear Mr Parsons,
Please find our response attached.
Regards
Dr Craig Goodwillie
OIA Team Leader
Office of the Health and Disability Commissioner | Te Toihau Hauora,
Hauatanga
PO Box 245, Wellington 6140
Freephone 0800 11 22 33
Website [1]hdc.org.nz
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1. https://www.hdc.org.nz/
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